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Incident management and on-call · October 2026 Edition

Squadcast vs Opsgenie

Zero of fourteen models named Squadcast first on the direct prompt; zero named Opsgenie. Squadcast was named by twelve of the fourteen models and Opsgenie by fourteen and Squadcast carries 25 labels and Opsgenie 50, so the shares are not directly comparable.

Squadcast

accepted challenger

Named in one category this edition.

Opsgenie

criticized challenger

Named in four categories this edition.

First-choice share8%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate4%72%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#6A position in a field of 11; printed, not drawn.
Labels2550A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Squadcast reading right to left. Rank and label count are printed, not drawn.incident.io was named alongside these two in eleven of the fourteen direct answers. incident.io vs Squadcast · incident.io vs Opsgenie · PagerDuty vs Squadcast

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the incident management and on-call page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
SquadcastFirst choices, of fourteen modelsOpsgenie
Direct005 against Opsgenie
Paraphrase246 against Opsgenie
Comparative009 against Opsgenie
Budget-constrained302 against Opsgenie
Scale-constrained003 against Opsgenie
Negative001 against Squadcast · 11 against Opsgenie
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Squadcast and Opsgenie were named in the same answer forty times, of the 60 answers naming Squadcast and the 153 naming Opsgenie. In those answers Opsgenie took the first choice four times and Squadcast five.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Squadcast and Opsgenie stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Squadcast Opsgenie first choice named as an alternative argued againstblank: not namedEach cell is one answer, Squadcast on the left and Opsgenie on the right.

The direct prompt

The plain question, one answer per model, grouped by where Squadcast and Opsgenie stood in it.

Neither was the first choice, one was named

2 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Qwen 3.7 FlashPagerDuty alternatives: Datadog Incident Management, FireHydrant, Opsgenie
Kimi K2incident.io alternatives: Squadcast

Neither was named

12 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Freshservice alternatives: HaloITSM, Hyperping, ManageEngine ServiceDesk Plus, Rootly, Zenduty, ilert, incident.io
GPT-5.4 miniincident.io alternatives: PagerDuty, Rootly
Gemini 3.5 Flashincident.io alternatives: FireHydrant, Freshservice, Rootly
Perplexity SonarFreshservice alternatives: PagerDuty, Rootly, incident.io
Grok 4.1 FastFreshservice alternatives: InvGate Service Management, Jira Service Management, ManageEngine ServiceDesk Plus, PagerDuty, incident.io
Mistral SmallFreshservice, PagerDuty alternatives: ManageEngine ServiceDesk Plus
DeepSeek V4 Flashincident.io alternatives: Freshservice, Jira Service Management
Llama 4 Maverickno first choice
GLM 4.7 FlashXRootly, incident.io alternatives: Jira Service Management, PagerDuty
MiniMax M2.5Freshservice, PagerDuty alternatives: Jira Service Management, incident.io
GPT-6 Lunaincident.io alternatives: PagerDuty, Rootly
Muse Glimmer 30BFreshservice alternatives: PagerDuty, Rootly, incident.io

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
Squadcast7%#4 of 13
Opsgenie7%#6 of 13
The full small business standing →
Mid-marketThe figures above
Squadcast leads by two points.
Squadcast8%#4 of 11
Opsgenie7%#6 of 11
The full mid-market standing →
Enterprise
The order flips: Opsgenie leads at enterprise.
Opsgenie4%#5 of 9
Squadcast0%#– of 9
The full enterprise standing →

What the models said about Squadcast

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Squadcast (now SolarWinds) — Be cautious” DeepSeek V4 Flash · negative prompt · soft negative
“Squadcast is the cheapest credible option, with a free tier up to 5 users and Pro at $12/user/mo” Claude Haiku 4.5 · budget prompt · first choice
“The best incident management platform for a company with a limited budget is Squadcast” Llama 4 Maverick · budget prompt · first choice
“I'd recommend starting with Squadcast (if you have under 5 team members)” MiniMax M2.5 · budget prompt · first choice

What the models said about Opsgenie

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Do not buy standalone Opsgenie right now unless you are fully committing to migrating to the broader, consolidated Jira Service Management (JSM) ecosystem.” Gemini 3.5 Flash · scale prompt · hard negative
“Opsgenie's wind-down reshaped the 2026 market, with end of support set for April 5, 2027, so organizations using that platform should plan a migration.” Claude Haiku 4.5 · comparative prompt · hard negative
“Opsgenie is sunsetting: Atlassian stopped selling Opsgenie to new customers in June 2025, with end-of-support scheduled for April 2027.” Gemini 3.5 Flash · direct prompt · hard negative
“PagerDuty or Opsgenie are the top choices due to their flexibility, strong feature sets, and broad integrations” Mistral Small · paraphrase prompt · first choice
“I'd recommend Opsgenie (now integrated into Atlassian Jira Service Management) as a strong starting point.” Grok 4.1 Fast · paraphrase prompt · first choice
“For a mid-sized B2B company, Opsgenie often offers the best balance of features and cost” Claude Haiku 4.5 · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.