IT AI Index

Index › Vendors › Level.io · September 2026 Edition

1 category · Named, not ranked

Level.io

12Judge labels

0First choices

2Negative labels

7 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

5 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Level.io was named 5 times in RMM, where NinjaOne led with 50%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business11 of 45

under the label threshold

Mid-market17 of 57

under the label threshold

Enterprise36 of 58

under the label threshold

In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Level.io for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Remote monitoring and management	IT operations and endpoint	0%	17 of 57	20%	5	under 10 labels · led by NinjaOne at 50%

Movement

This is the first edition on this tier, so no move can be computed for Level.io yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Level.io across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	2	0	0	2
Perplexity Sonar	0	1	0	1
Grok 4.1 Fast	0	0	0	0
Mistral Small	0	0	1	1
DeepSeek V4 Flash	0	0	0	0
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	0	0
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	0	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase0 labelsNone

Comparative1 labelNone

Budget-constrained4 labelsNone

Scale-constrained1 labelNone

Negative5 labelsNone

First choiceAlternativeMentionNegative12 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“A modern, lightweight, automation-first platform designed with internal IT in mind.” Gemini 3.5 Flash · RMM · scale prompt · alternative

“Choose Level.io if you want a modern, cheap, cloud-native RMM” Gemini 3.5 Flash · RMM · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“You should exercise caution with the following:” Mistral Small · RMM · negative prompt · soft negative

Named alongside

The products named in the same answers as Level.io, over the 12 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Level.io was named but was not.

ProductSame answerTook the first choice insteadHead to head

Syncro12 of 120Not in the top three

Atera11 of 120Not in the top three

NinjaOne9 of 124Not in the top three

Action18 of 125Not in the top three

Datto RMM6 of 120Not in the top three

ConnectWise ScreenConnect4 of 120Not in the top three

N-able N-sight4 of 120Not in the top three

SimpleHelp4 of 120Not in the top three

N-able N-central3 of 121Not in the top three

ConnectWise Automate3 of 120Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Level.io. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 8 of the 12 answers that named Level.io and are not a share of its labels.

Domains cited

syncrosecure.com7

reddit.com6

acronis.com4

aimultiple.com4

flamingo.run4

level.ioYour site4

superops.com4

blog.domotz.com3

expertinsights.com3

ittoolsguide.com3

Thirty-eight of the forty-two domain citations in answers naming Level.io came from somebody else's page.

Pages cited

syncrosecure.com/blog/best-rmm-software7

acronis.com/en/tru/posts/the-remote-access-blind-spot-an-analysis-of-rmm-tool-risk-for-smb4

aimultiple.com/rmm-software4

flamingo.run/blog/best-rmm-tools-for-msps-in-2025-complete-comparison-guide3

ittoolsguide.com/best-rmm-software-for-small-business3

learn.g2.com/best-rmm-software3

mspcompared.com/best/rmm3

redcanary.com/threat-detection-report/trends/rmm-tools3

Pages are listed as the models cited them.

Names read as Level.io

What the judge wrote, as written, with how often. The vendor table decides that these count as Level.io; a claim can dispute any of them.

Level 2Level (Level.io) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Level.io's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Level.io, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at level.io is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.