IT AI Index

Index › Vendors › Kaseya · September 2026 Edition

3 categories · Named, not ranked

Kaseya

17Judge labels

0First choices

7Negative labels

8 of 12Models named it

3Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

7 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Kaseya was named 7 times in RMM and 2 other categories, where NinjaOne led with 50%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business40 of 45

under the label threshold

Mid-market41 of 57

under the label threshold

Enterprise17 of 58

under the label threshold

In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Kaseya for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Remote monitoring and management	IT operations and endpoint	0%	41 of 57	40%	5	under 10 labels · led by NinjaOne at 50%
Backup and disaster recovery	Cloud and infrastructure	0%	114 of 121	100%	1	under 10 labels · led by Veeam at 18%
Managed detection and response	Security operations	0%	37 of 45	0%	1	under 10 labels · led by Arctic Wolf Managed Detection and Response at 39%

Movement

This is the first edition on this tier, so no move can be computed for Kaseya yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Kaseya across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	2	0	2
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	1	1	2
Kimi K2	1	1	2
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase1 labelNone

Comparative0 labelsNone

Budget-constrained3 labelsNone

Scale-constrained5 labelsNone

Negative7 labelsNone

First choiceAlternativeMentionNegative17 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“avoid Datto RMM and the broader Kaseya product suite due to concerns regarding product stability and support” Qwen 3.7 Flash · RMM · negative prompt · hard negative

“Multiple Reddit sysadmin reports advise steering clear of these for M365 backup specifically” Kimi K2 · Backup and DR · negative prompt · hard negative

“Many enterprise-oriented platforms (ConnectWise, Datto, N-able, Kaseya) are quote-only” DeepSeek V4 Flash · RMM · scale prompt · soft negative

Named alongside

The products named in the same answers as Kaseya, over the 17 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Kaseya was named but was not.

ProductSame answerTook the first choice insteadHead to head

NinjaOne14 of 175Not in the top three

Datto RMM12 of 170Not in the top three

Atera11 of 175Not in the top three

Syncro6 of 171Not in the top three

N-able6 of 170Not in the top three

ConnectWise5 of 170Not in the top three

Action14 of 170Not in the top three

ConnectWise Automate4 of 170Not in the top three

SimpleHelp4 of 170Not in the top three

ManageEngine Endpoint Central3 of 170Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Kaseya. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 14 of the 17 answers that named Kaseya and are not a share of its labels.

Domains cited

syncrosecure.com9

aimultiple.com7

atera.com7

superops.com7

learn.g2.com6

acronis.com5

level.io5

reddit.com5

blog.domotz.com4

connectwise.com4

Fifty-nine of the fifty-nine domain citations in answers naming Kaseya came from somebody else's page.

Pages cited

syncrosecure.com/blog/best-rmm-software8

aimultiple.com/rmm-software5

learn.g2.com/best-rmm-software5

mspcompared.com/best/rmm4

superops.com/best-rmm-software-and-tools4

superops.com/rmm-pricing4

acronis.com/en/blog/posts/compare-the-best-rmm-software3

acronis.com/en/tru/posts/the-remote-access-blind-spot-an-analysis-of-rmm-tool-risk-for-smb3

Pages are listed as the models cited them.

Names read as Kaseya

What the judge wrote, as written, with how often. The vendor table decides that these count as Kaseya; a claim can dispute any of them.

Kaseya (via their MDR service) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Kaseya's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Kaseya, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at kaseya.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.