Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 57 → 55 of 57
Ivanti · 1 category · RankedIvanti Neurons for ITSM
66Judge labels
0First choices
19Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
0% in ITSM for mid-market buyers
Rank 65 of 69 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 43% of its 21 labels there were negative.
What the models named instead of Ivanti Neurons for ITSM →By buyer segmentRead the same way at every buyer size.
Small business57 of 59
0%8 labels
under the label threshold
Mid-market65 of 69
0%21 labels
criticized challenger
Enterprise8 of 51
0%33 labels
accepted challenger
In itsm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Ivanti Neurons for ITSM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| IT service management | IT operations and endpoint | 0% | 65 of 69 | 43% | 21 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Ivanti Neurons for ITSM held within the floor in its one category: no change cleared 11 points.
Best category · ITSM · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 40 → 54 of 56
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 8 of 45, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| ITSM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 40 → 65 of 69 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Ivanti Neurons for ITSM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Ivanti Neurons for ITSM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 1 | 2 |
| Mistral Small | 0 | 0 | 1 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 1 | 3 |
| Kimi K2 | 0 | 1 | 0 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 1 | 1 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 2 | 1 | 3 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct7 labelsNone
Paraphrase4 labelsNone
Comparative22 labelsNone
Budget-constrained2 labelsNone
Scale-constrained6 labelsNone
Negative25 labelsNone
First choiceAlternativeMentionNegative66 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Enterprises requiring unified endpoint management + ITSM (especially in healthcare or government): Ivanti Neurons” MiniMax M2.5 · ITSM · comparative prompt · alternative
“If your priority is linking incidents directly to patching and vulnerability data, Ivanti is a strong contender.” Qwen 3.7 Flash · ITSM · comparative prompt · alternative
“Best if endpoint/device management matters a lot: Ivanti Neurons for ITSM” GPT-5.4 mini · ITSM · comparative prompt · alternative
“Choose Ivanti if automation and employee experience are top priorities” Kimi K2 · ITSM · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Legacy/Glitchy Options (e.g., SolarWinds Service Desk, Ivanti Neurons)... Dated interfaces and bugs” Grok 4.20 · ITSM · negative prompt · hard negative
“Strict Avoid: BMC Helix ... and Ivanti (pending proof of improved security stability).” Qwen 3.7 Flash · ITSM · negative prompt · hard negative
“considered the one to be most cautious about due to a serious, ongoing security track record” Mistral Small · ITSM · negative prompt · hard negative
“powerful enterprise tools like ServiceNow, BMC Helix, and Ivanti are "robust, feature-rich... However, these platforms are often overkill for SMBs."” Muse Glimmer 30B · ITSM · negative prompt · soft negative
Named alongside
The products named in the same answers as Ivanti Neurons for ITSM, over the 66 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Ivanti Neurons for ITSM was named but was not.ShowHide
Named alongside
The products named in the same answers as Ivanti Neurons for ITSM, over the 66 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Ivanti Neurons for ITSM was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Ivanti Neurons for ITSM. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 56 of the 66 answers that named Ivanti Neurons for ITSM and are not a share of its labels.
Domains cited
atomicwork.com23
virima.com22
ivanti.comYour site20
freshworks.com19
motadata.com18
gartner.com17
blog.invgate.com16
servicenow.com16
ones.com15
teamdynamix.com15
161 of the 181 domain citations in answers naming Ivanti Neurons for ITSM came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Ivanti Neurons for ITSM stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where Ivanti Neurons for ITSM stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimates- Searches for its name, Google
- 140 a month (“ivanti neurons for itsm”)
- AI search demand for its name, est.
- 3 a month
- Its own site
- It sits on Ivanti's site (ivanti.com), so there are no site figures for it alone
In answers
This editionShare of first choices
0%
rank 65 of 69 in ITSM
Segment leader
58%
Freshservice
- First choices
- 0 across its categories
- Named in
- 66 answers
- Its own site cited
- in 56 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Ivanti Neurons for ITSM
What the judge wrote, as written, with how often. The vendor table decides that these count as Ivanti Neurons for ITSM; a claim can dispute any of them.
Ivanti 6Ivanti Neurons 5Ivanti Service Manager (Neurons) 1
Follow Ivanti Neurons for ITSM
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Ivanti is the company behind Ivanti Neurons for ITSM.ShowHide
The company
Ivanti is the company behind Ivanti Neurons for ITSM.
ShowHideOn record
Company recordsIs this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Ivanti Neurons for ITSM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Ivanti Neurons for ITSM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Ivanti Neurons for ITSM by email, built from the raw record of the edition. It shows:
- where Ivanti Neurons for ITSM is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Ivanti Neurons for ITSM, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.