Index › Products › Ivanti Neurons for ITSM › Alternatives · October 2026 Edition

One category · what the models named instead

Alternatives to Ivanti Neurons for ITSM, as AI models named them

In the October 2026 Edition, 223 of the 252 answers collected in the one category where Ivanti Neurons for ITSM holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often

Freshservice78

ServiceNow ITSM31

Jira Service Management22

ManageEngine ServiceDesk Plus14

Spiceworks Cloud Help Desk7

Freshdesk6

First choices in the 223 answers that did not name Ivanti Neurons for ITSM, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

IT service management

IT operations and endpoint. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Ivanti Neurons for ITSM is not its first choice or an alternative in it.

Small businessIvanti Neurons for ITSM holds 8 labels here, under the 10-label cutoff, so it is unranked.

Eighty-two of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those eighty-two answers, fourteen products in all, the eight most named:

Freshservice41 of 82

Jira Service Management9 of 82

ManageEngine ServiceDesk Plus8 of 82

Freshdesk6 of 82

Spiceworks Cloud Help Desk3 of 82

Zoho Desk3 of 82

Alloy Navigator2 of 82

GLPI1 of 82

6 more in the record.The full small business standing →

Mid-marketIvanti Neurons for ITSM is #9 of 11 here at 0% of first choices, 21 labels.

Seventy-eight of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those seventy-eight answers, twelve products in all, the eight most named:

Freshservice33 of 78

Jira Service Management7 of 78

ManageEngine ServiceDesk Plus6 of 78

ServiceNow ITSM5 of 78

Spiceworks Cloud Help Desk4 of 78

GLPI1 of 78

Hiver1 of 78

InvGate Service Management1 of 78

4 more in the record.The full mid-market standing →

EnterpriseIvanti Neurons for ITSM is #6 of 9 here at 0% of first choices, 33 labels.

Sixty-three of the eighty-four answers did not name Ivanti Neurons for ITSM; it was the first choice in zero. The first choices in those sixty-three answers, six products in all:

ServiceNow ITSM26 of 63

Jira Service Management6 of 63

Freshservice4 of 63

HaloITSM4 of 63

Jira Service Management Data Center1 of 63

TeamSupport1 of 63

The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Ivanti Neurons for ITSM neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Ivanti Neurons for ITSM only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Ivanti Neurons for ITSM's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Ivanti Neurons for ITSM was named by a model, not endorsed by anyone.

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