IT AI Index
Index Vendors › Cortex XSOAR · September 2026 Edition
Cortex · 1 category · Ranked

Cortex XSOAR

142Judge labels
18First choices
64Negative labels
12 of 12Models named it
1Category
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
40% in SOAR for enterprise buyers
Rank 9 of 49 in the mid-market standingcriticized challenger
0 of 12 models made it the first choice on the direct prompt; 47% of its 47 labels there were negative.
By buyer segmentAn enterprise product: leader at enterprise, not named at small business.
In soar · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Cortex XSOAR for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
SOAR platformsSecurity operations2%9 of 4947%47criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for Cortex XSOAR yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Cortex XSOAR across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.522004
GPT-5.4 mini10012
Gemini 3.5 Flash01056
Perplexity Sonar02114
Grok 4.1 Fast11136
Mistral Small11215
DeepSeek V4 Flash10034
Llama 4 Maverick01102
Qwen 3.7 Flash10012
Kimi K210045
GLM 4.7 FlashX11024
MiniMax M2.510113

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct28 labels6
Paraphrase23 labels10
Comparative30 labels19not counted in share
Budget-constrained15 labels1
Scale-constrained18 labels1
Negative28 labelsNone
First choiceAlternativeMentionNegative142 labels in all, every segment counted; 18 of the 37 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Standout Capability: Platform-native integration across Cortex XDR... 850+ product integrations (one of the largest marketplaces)” MiniMax M2.5 · SOAR · comparative prompt · first choice
“Cortex XSOAR is widely regarded as the "best overall" enterprise SOAR, offering the widest integration ecosystem” GLM 4.7 FlashX · SOAR · comparative prompt · first choice
“starting with an open-source platform like Cortex XSOAR Community Edition or Shuffle can be an excellent way” Claude Haiku 4.5 · SOAR · budget prompt · first choice
“Often considered the market leader due to its extensive playbook library and strong integration capabilities.” Qwen 3.7 Flash · SOAR · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“What to Avoid for a Mid-Size B2B Company - Palo Alto Cortex XSOAR — Excellent but enterprise/multi-team focused, with premium pricing” DeepSeek V4 Flash · SOAR · paraphrase prompt · hard negative
“customers report "broken integrations and silent failures" as the most common pain point” Kimi K2 · SOAR · negative prompt · hard negative
“avoid enterprise-heavy like Cortex XSOAR/Splunk SOAR” Grok 4.1 Fast · SOAR · direct prompt · hard negative
“Palo Alto Cortex XSOAR — Avoid for Mid-Market” Kimi K2 · SOAR · paraphrase prompt · hard negative

Named alongside

The products named in the same answers as Cortex XSOAR, over the 139 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Cortex XSOAR was named but was not.
ProductSame answerTook the first choice insteadHead to head
Splunk SOAR127 of 1394Not in the top three
Tines91 of 13938Not in the top three
Torq68 of 13910Not in the top three
Microsoft Sentinel60 of 1391Not in the top three
IBM QRadar SOAR56 of 1391Not in the top three
Swimlane54 of 1393Not in the top three
Rapid7 InsightConnect32 of 1397Not in the top three
Google Security Operations SOAR32 of 1391Not in the top three
FortiSOAR31 of 1391Not in the top three
Swimlane Turbine29 of 1396Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Cortex XSOAR. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 114 of the 139 answers that named Cortex XSOAR and are not a share of its labels.

Domains cited

paloaltonetworks.com71
gartner.com69
blinkops.com62
expertinsights.com52
strike48.com43
aimultiple.com42
comparitech.com35
simbian.ai35
exabeam.com33
checkthat.ai32

474 of the 474 domain citations in answers naming Cortex XSOAR came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Cortex XSOAR

What the judge wrote, as written, with how often. The vendor table decides that these count as Cortex XSOAR; a claim can dispute any of them.
Palo Alto Cortex XSOAR 14Palo Alto Networks Cortex XSOAR 13Palo Alto XSOAR 3Cortex XSOAR (Palo Alto) 1Cortex XSOAR (now Splunk SOAR) 1Cortex XSOAR Community Edition 1Demisto 1Palo Alto Networks Cortex XSOAR (formerly Demisto) 1
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Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Cortex XSOAR's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Cortex XSOAR, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at cortex.io is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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