BMC Helix AIOps
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AIOps platforms | IT operations and endpoint | 0% | 76 of 93 | 50% | 4 | under 10 labels · led by New Relic at 17% |
Movement
By model
How each model treated BMC Helix AIOps across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Best fit: traditional enterprise IT operations and service management environments.” GPT-5.4 mini · AIOps · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“without spending the budget or man-hours required to implement massive enterprise suites like BMC Helix or IBM Watson” Qwen 3.7 Flash · AIOps · paraphrase prompt · soft negative
“Platforms like BMC Helix, Moogsoft, and Dell AIOps have user-noted setup challenges” Grok 4.1 Fast · AIOps · negative prompt · soft negative
Named alongside
The products named in the same answers as BMC Helix AIOps, over the 10 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and BMC Helix AIOps was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 9 of the 10 answers that named BMC Helix AIOps and are not a share of its labels.
Domains cited
Twenty-seven of the thirty domain citations in answers naming BMC Helix AIOps came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
bmc.com is not in Google's top ten for any of the category's searches. In the answers, BMC Helix AIOps takes 0% of first choices and New Relic takes 17%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 30 a month (“bmc helix aiops”)
- AI search demand for its name, est.
- 0 a month
- Its company's site
- bmc.com shared with BMC's other products; the figures are the site's
- Organic visits to its site
- about 188,432 a month
- Searches its site ranks for
- 18,749 · 1,258 in the top three
- Sites linking to it
- 15,299
- Paid Google search
- 1 searches its ads show for, about 4 clicks and $29 a month (estimate)
In answers
This edition- First choices
- 0 across its categories
- Named in
- 10 answers
- Its own site cited
- in 9 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as BMC Helix AIOps
Follow BMC Helix AIOps
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
BMC is the company behind BMC Helix AIOps.ShowHide
The company
On record
Company records- Also from BMC
- BMC AMI DevX, BMC Compuware, BMC Control-M, BMC Helix, BMC Helix ITFM, BMC HelixGPT, BMC Remedy
In its own words
Stated by the vendor, not checked- Positioning
- When AI comes to IT operations, it becomes AIOps.
- For
- Enterprise leaders
- Customers named
- Prosperity Bank
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, certifications, hosting
What BMC Helix AIOps's own pages state, read October 5, 2026: bmc.com/info/aiops-hub.html, bmc.com/it-solutions/aiops-solutions.html, bmc.com/forms/modernize-mainframe-monitoring-with-aiops-ebook.html, bmc.com/forms/modernize-mainframe-monitoring-with-aiops-webinar.html, bmc.com/forms/aiops-with-genai-transform-operations-analyst-report.html. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BMC Helix AIOps's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BMC Helix AIOps, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for BMC Helix AIOps by email, built from the raw record of the edition. It shows:
- where BMC Helix AIOps is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name BMC Helix AIOps, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.