Observability platforms for enterprise buyers
Asked as “observability platform”, and as “full-stack monitoring platform for logs, metrics and traces”, on behalf of an enterprise B2B company. 42 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
01The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
Show the two products at 0%, ordered by negative rate
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01Datadog36%
Datadog36%02Dynatrace24%
Dynatrace24%03Grafana7%
Grafana7%04Splunk Observability Cloud5%
Splunk Observability Cloud5%05New Relic5%
New Relic5%06Coralogix5%
Coralogix5%07Chronosphere0%
Chronosphere0%08Splunk0%
Splunk0%02What they warned about
Two of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Datadog30%
19 of 64 labels negative · 11 of 12 models · 10 hard negative
“Platforms like Datadog ... charge heavily per host, per container, and especially per "custom metric" (high cardinality), leading to highly volatile, unpredictable bills.” Gemini 3.5 Flash, budget prompt
New Relic28%
15 of 53 labels negative · 10 of 12 models · 4 hard negative
“Platforms like New Relic charge up to $349/month per Full Platform user... over **$4.1 million per year just in seat licenses**” Gemini 3.5 Flash, budget prompt
Dynatrace18%
9 of 51 labels negative · 7 of 12 models · 1 hard negative
“**When to Avoid**: Cost-sensitive orgs or those avoiding deep vendor lock-in (proprietary OneAgent).” Grok 4.1 Fast, negative prompt
Splunk37%
7 of 19 labels negative · 5 of 12 models · 3 hard negative
“**When to Avoid**: High-volume log-heavy workloads in global setups. Post-Cisco acquisition, integration lock-in has frustrated some users.” Grok 4.1 Fast, negative prompt
03What they cite
Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
68 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 891 links across 193 sites, every framing counted. Ranked by the number of answers carrying the site or page.
32 answers · 46 citations · 11 models
vendor site · Metoro29 answers · 36 citations · 9 models
vendor site · Augment Code29 answers · 29 citations · 10 models
vendor site · Parseable29 answers · 29 citations · 10 models
vendor site · Coralogix24 answers · 27 citations · 9 models
23 answers · 23 citations · 10 models
vendor site · OpenObserve21 answers · 24 citations · 7 models
vendor site · groundcover18 answers · 32 citations · 10 models
18 answers · 18 citations · 9 models
vendor site · New Relic17 answers · 22 citations · 8 models
17 answers · 17 citations · 9 models
vendor site · Splunk15 answers · 23 citations · 9 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
29 answers · 10 models
28 answers · 11 models
27 answers · 10 models
24 answers · 9 models
23 answers · 10 models
21 answers · 9 models
17 answers · 8 models
17 answers · 9 models
14 answers · 9 models
13 answers · 7 models
04How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best observability platform for an enterprise B2B company?”Paraphrase“Which full-stack monitoring platform for logs, metrics and traces would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade observability platforms and how do they differ?”Budget-constrained“What is the best observability platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating an observability platform. What should we look at?”Negative“Which observability platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceDatadogChangedDatadogagainst: DynatraceNew Relicagainst: Datadogno first choicenothing named
Three alternatives
Dynatrace, New Relic, Splunk Observability CloudThree alternatives
Coralogix, New Relic, SplunkFour alternatives
Better Stack, Coralogix, Splunk, UptraceGPT-5.4 miniDatadogDynatraceChangedno first choiceGrafanaagainst: Datadogno first choiceagainst: Datadog, Honeycomb, New Relic, Splunk Observability Cloud
Five alternatives
Azure-native options / Microsoft, Chronosphere, Dynatrace, Elastic, Grafana LabsFour alternatives
Datadog, New Relic, Splunk, Splunk Observability CloudSeven alternatives
Datadog, Dynatrace, Elastic Observability, Grafana, Honeycomb, New Relic, Splunk Observability CloudOne alternative
New RelicGemini 3.5 FlashDatadog, DynatraceDynatraceChangedagainst: DatadogDatadogCoralogixagainst: Datadog, New Relic, OpenObserve, SigNozno first choiceagainst: Cisco, Datadog, New Relic, Splunk
Three alternatives
Chronosphere, Grafana, HoneycombTwo alternatives
Grafana, Splunk Observability CloudFive alternatives
Dynatrace, Grafana Labs, Honeycomb, New Relic, SplunkTwo alternatives
Honeycomb, ObservePerplexity SonarDynatraceDatadogChangedno first choicegroundcoverno first choiceagainst: Datadog, Dynatrace, New Relic, Splunk Observability Cloud
Four alternatives
Datadog, Grafana, SigNoz, Splunk Observability CloudFive alternatives
Coralogix, Dynatrace, Elastic Observability, New Relic, Splunk Observability CloudThree alternatives
New Relic, OpenObserve, UptraceGrok 4.1 FastDatadog, Dynatraceagainst: Grafana, PrometheusDynatraceChangedagainst: New RelicDatadog, Dynatracegroundcoveragainst: Datadog, Grafana, New Relic, SplunkDatadogagainst: Datadog, Dynatrace, Elastic Stack, New Relic, Prometheus + Grafana, Splunk
Two alternatives
New Relic, Splunk Observability CloudTwo alternatives
Datadog, Splunk Observability CloudThree alternatives
Grafana, New Relic, Splunk Observability CloudOne alternative
DynatraceFour alternatives
Dynatrace, Grafana, New Relic, Splunk Observability CloudMistral SmallDatadog, Dynatrace, Splunk Observability CloudDatadog, DynatraceChangedDatadogagainst: Cribl Streamgroundcoveragainst: Datadog, New Relicno first choiceagainst: Splunk Observability Cloud
Two alternatives
Coralogix, Elastic ObservabilityFour alternatives
Dynatrace, Grafana, New Relic, Splunk Observability CloudOne alternative
CoralogixDeepSeek V4 FlashDatadogagainst: New RelicDatadogHeldagainst: GrafanaDatadog, DynatraceGrafana, groundcoveragainst: Chronosphere, Datadog, Dynatrace, New Relicno first choiceagainst: Datadog, Dynatrace, New Relic
Three alternatives
Dynatrace, Grafana, Splunk Observability CloudThree alternatives
Chronosphere, Dynatrace, SplunkThree alternatives
Grafana Cloud / Grafana + OpenTelemetry stack, New Relic, Splunk Observability CloudLlama 4 Maverickno first choiceno first choiceHeldno first choicegroundcoverno first choicenothing named
Two alternatives
CubeAPM, OpenObserveQwen 3.7 FlashDatadogDynatraceChangedDatadog, DynatraceGrafana, Splunk Observability Cloudagainst: Datadog, Dynatraceno first choiceagainst: Datadog, New Relic, Prometheus, Splunk
Four alternatives
Cribl, Dynatrace, New Relic, SplunkThree alternatives
Datadog, OpenTelemetry + Self-Hosted, Splunk Observability CloudFour alternatives
Grafana, New Relic, Parseable, Splunk Observability CloudKimi K2DatadogDynatraceChangedDatadog, DynatraceCoralogixagainst: Datadog, Grafana, New Relicno first choiceagainst: AppDynamics, Datadog, Dynatrace, Splunk Observability Cloud
Three alternatives
Dynatrace, New Relic, SplunkOne alternative
DatadogFour alternatives
AppDynamics, Grafana Labs, New Relic, Splunk Observability CloudTwo alternatives
Grafana, groundcoverGLM 4.7 FlashXDatadog, New Relicagainst: HoneycombDatadogChangedagainst: GrafanaDynatracegroundcoveragainst: Datadog, New Relic, Splunkno first choiceagainst: AppDynamics, Datadog, Grafana Loki, Jaeger, Prometheus, Splunk
Five alternatives
Coralogix, Grafana, OpenObserve, SigNoz, Splunk Observability CloudThree alternatives
Dynatrace, New Relic, SplunkFive alternatives
Datadog, Elastic, Grafana, New Relic, Splunk Observability CloudTwo alternatives
Dynatrace, ObserveMiniMax M2.5Datadogno first choiceChangedDatadogNetdata, groundcoveragainst: Dynatraceno first choiceagainst: Datadog, Dynatrace, New Relic, Splunk
Two alternatives
Dynatrace, Splunk Observability CloudFour alternatives
Dynatrace, Elastic Observability, New Relic, Splunk Observability CloudOne alternative
ObserveBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
05The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:38 | no | 0 | 5 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 08:29 | yes | 3 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:35 | yes | 22 | 24 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-09-17 09:10 | yes | 20 | 4 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 08:59 | yes | 18 | 10 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:16 | yes | 5 | 3 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:18 | yes | 9 | 15 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 08:34 | yes | 5 | 3 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 08:42 | yes | 5 | 43 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 09:08 | yes | 15 | 26 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:31 | yes | 14 | 89 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 08:30 | yes | 10 | 41 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:21 | yes | 18 | 9 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 08:58 | yes | 5 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:49 | yes | 19 | 26 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-09-17 08:20 | yes | 20 | 7 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 09:07 | yes | 33 | 16 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:26 | yes | 5 | 5 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:16 | yes | 24 | 22 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 08:16 | yes | 5 | 3 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 08:20 | yes | 5 | 49 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 09:10 | yes | 20 | 49 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:28 | yes | 35 | 130 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 09:00 | no | 0 | 70 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:48 | yes | 12 | 13 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 09:00 | yes | 6 | 12 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:20 | yes | 21 | 32 s |
| Comparative | Perplexity Sonar | sonar | 2026-09-17 08:48 | yes | 20 | 12 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 08:53 | yes | 25 | 12 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:37 | yes | 5 | 7 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:22 | yes | 14 | 16 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 09:02 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 08:55 | yes | 9 | 39 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 09:08 | yes | 10 | 33 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:26 | yes | 12 | 79 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 08:37 | yes | 15 | 33 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:57 | yes | 17 | 9 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 08:47 | yes | 5 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:54 | yes | 20 | 32 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-09-17 08:45 | yes | 20 | 8 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 08:18 | yes | 36 | 18 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:58 | yes | 5 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:33 | yes | 15 | 20 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 09:03 | yes | 5 | 3 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 09:01 | yes | 10 | 92 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 08:30 | yes | 20 | 85 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:39 | yes | 13 | 51 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 09:01 | yes | 16 | 99 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:35 | yes | 18 | 11 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 09:03 | yes | 1 | 7 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:22 | yes | 7 | 28 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-09-17 09:05 | yes | 20 | 8 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 08:30 | yes | 25 | 15 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:57 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:20 | yes | 9 | 19 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 08:55 | yes | 5 | 4 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 08:38 | yes | 8 | 69 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 08:27 | yes | 15 | 119 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:59 | yes | 14 | 91 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 08:48 | no | 0 | 72 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-09-17 08:49 | yes | 18 | 10 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-09-17 08:19 | yes | 7 | 9 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-09-17 08:54 | yes | 12 | 28 s |
| Negative framing | Perplexity Sonar | sonar | 2026-09-17 09:11 | yes | 20 | 6 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-09-17 08:30 | yes | 28 | 16 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-09-17 08:30 | yes | 5 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via fireworks | 2026-09-17 08:22 | yes | 29 | 27 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-09-17 08:31 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-09-17 09:02 | yes | 25 | 65 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-09-17 08:40 | yes | 30 | 78 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-09-17 08:53 | yes | 26 | 48 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-09-17 09:12 | yes | 14 | 42 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
Category-scoped readings
ELK Stack (Elasticsearch/Logstash/Kibana) read as Elastic Stack
Grafana Cloud read as Grafana
Grafana Cloud (Grafana Labs) read as Grafana
Grafana Cloud (Loki/Tempo/Prometheus) read as Grafana
Grafana Enterprise read as Grafana
Grafana Enterprise (self-hosted) read as Grafana
Grafana Stack read as Grafana
Grafana Stack (Prometheus + Loki + Tempo + K6) read as Grafana
Unresolved, counted raw
Acceldata
Azure-native options / Microsoft
Grafana Cloud / Grafana + OpenTelemetry stack
Grafana Mimir/Loki/Tempo
Last9
OpenTelemetry + Self-Hosted (Grafana Stack)
Discontinued, still offered
No shut-down product was recommended here.