Small business▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 16 → 9 of 59
1 category · Named, not rankedZenduty
16Judge labels
3First choices
0Negative labels
8 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
6 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Zenduty was named 6 times in Incidents, where incident.io led with 32%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business7 of 63
4%9 labels
under the label threshold
Mid-market10 of 65
2%6 labels
under the label threshold
Enterprise38 of 44
0%1 label
under the label threshold
In incidents · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Zenduty for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Incident management and on-call | IT operations and endpoint | 2% | 10 of 65 | 0% | 6 | under 10 labels · led by incident.io at 32% | ▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Zenduty held within the floor in its one category: no change cleared 11 points.
Best category · Incidents · by segment
Mid-market▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 4% in September 2026
Inside the floor by 9 pointsRank 8 → 10 of 57
Enterprise▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 2% in September 2026
Inside the floor by 9 pointsRank 7 → 33 of 39
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Incidents | 4% | 2% | ▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 8 → 10 of 65 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Zenduty across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Zenduty across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase2 labelsNone
Comparative2 labelsNone
Budget-constrained6 labels3
Scale-constrained2 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative16 labels in all, every segment counted; 3 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“I'd recommend starting with Squadcast (if you have under 5 team members) or Zenduty if you need more advanced features.” MiniMax M2.5 · Incidents · budget prompt · first choice
“a solid mid-market all-rounder with alerting, on-call scheduling, incident response, and an AI summarizer” Claude Haiku 4.5 · Incidents · direct prompt · alternative
“Zenduty if you want a polished, affordable SaaS option with minimal friction” DeepSeek V4 Flash · Incidents · budget prompt · alternative
“Zenduty has a highly competitive free tier that includes on-call scheduling” Gemini 3.5 Flash · Incidents · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Zenduty, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zenduty was named but was not.ShowHide
Named alongside
The products named in the same answers as Zenduty, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zenduty was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Zenduty. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 13 of the 16 answers that named Zenduty and are not a share of its labels.
Domains cited
incident.io10
rootly.com9
motadata.com7
monday.com6
runframe.io6
augmentcode.com5
betterstack.com5
hyperping.com5
liveagent.com5
complyjet.com4
Sixty-two of the sixty-two domain citations in answers naming Zenduty came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
zenduty.com is not in Google's top ten for any of the category's searches. In the answers, Zenduty takes 2% of first choices and incident.io takes 32%.ShowHide
Search and answers
zenduty.com is not in Google's top ten for any of the category's searches. In the answers, Zenduty takes 2% of first choices and incident.io takes 32%.
ShowHideIn search
Google, US estimatesPosition for “incident management platform”
–
not in the top ten
Position for “incident management platforms”
–
not in the top ten
- Searches for its name, Google
- 320 a month (“zenduty”)
- AI search demand for its name, est.
- 4 a month
- Organic visits to its site
- about 199 a month
- Searches its site ranks for
- 263 · 3 in the top three
- Sites linking to it
- 1,372
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
2%
rank 10 of 65 in incidents
Segment leader
32%
incident.io
- First choices
- 3 across its categories
- Named in
- 16 answers
- Its own site cited
- in 13 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on zenduty.com
66
subdomains included
Content
14
counted in the table below
Documentation
4
Product · Integration
10 · 4
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Case study | 8 | undated | |||
| Blog | 3 | undated | |||
| Comparison | 3 | undated |
How it is countedHide how it is counted
Every page zenduty.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow Zenduty
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Zenduty is its own company.ShowHide
The company
Zenduty is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- End-to-end Incident Management and Response Orchestration
- For
- SRE and DevOps
- Price stated
- 0 to 21 per user/month zenduty.com
- Starting price
- 0 zenduty.com
- Free plan or trial
- Start your Free Trial; NO CREDIT CARD REQUIRED zenduty.com
- Integrations claimed
- 150 zenduty.com
- Certifications
- SOC 2 CertifiedCNCF MemberSOC 2ISO 27001
- Customers named
- RazorpayIndiaMartShaadi.comBookMyShowFi - NeobankElectrumChaloCactus Communications
- Not stated on the pages read
- Hosting
What Zenduty's own pages state, read September 28, 2026: zenduty.com, zenduty.com/pricing, trust.zenduty.com, zenduty.com/product, zenduty.com/case-studies. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zenduty's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zenduty, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Zenduty by email, built from the raw record of the edition. It shows:
- where Zenduty is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Zenduty, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.