ServiceNow · 3 categories · RankedServiceNow Integrated Risk Management
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| GRC platforms | Security operations | 0% | 77 of 77 | 60% | 35 | criticized challenger |
| Compliance automation | Security operations | 0% | 32 of 54 | 33% | 6 | under 10 labels · led by Drata at 37% |
| Third-party risk management | Security operations | 0% | 71 of 72 | 100% | 3 | under 10 labels · led by UpGuard at 53% |
Movement
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 1 | 1 | 1 | 2 | 5 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 5 | 6 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.1 Fast | 0 | 0 | 1 | 3 | 4 |
| Mistral Small | 0 | 1 | 2 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 6 | 8 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 3 | 5 |
| Kimi K2 | 0 | 1 | 0 | 3 | 4 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 2 | 4 |
| MiniMax M2.5 | 0 | 1 | 1 | 1 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If you want workflow automation across the enterprise, start with ServiceNow.” GPT-5.4 mini · GRC · comparative prompt · first choice
“For enterprises, Mitratech Alyne or ServiceNow GRC offer the most customization and integration options.” Mistral Small · Compliance automation · comparative prompt · alternative
“ServiceNow specifically wins out if an enterprise already runs their entire operations on ServiceNow” Qwen 3.7 Flash · GRC · comparative prompt · alternative
“Seamless integration with ServiceNow platform | Organizations already using ServiceNow” GLM 4.7 FlashX · GRC · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“older or heavily customized configurations of ServiceNow GRC ... Verdict: Avoid these unless you are a massive, highly regulated global enterprise” Gemini 3.5 Flash · TPRM · negative prompt · hard negative
“enterprise suites like ServiceNow, OneTrust, or MetricStream (which often cost six figures and require months of setup) are out of the question” Gemini 3.5 Flash · GRC · budget prompt · hard negative
“ServiceNow GRC (IRM) — *Highest Caution*ceived more complaints about ServiceNow for GRC than any other solution” Kimi K2 · GRC · negative prompt · hard negative
“skip full enterprise platforms (ServiceNow GRC, MetricStream, Archer)” DeepSeek V4 Flash · GRC · direct prompt · hard negative
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 112 of the 148 answers that named ServiceNow Integrated Risk Management and are not a share of its labels.
Domains cited
360 of the 360 domain citations in answers naming ServiceNow Integrated Risk Management came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Names read as ServiceNow Integrated Risk Management
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