IT AI Index

Index › Products › Rezolve.ai · October 2026 Edition

2 categories · Named, not ranked

Rezolve.ai

6Judge labels

1First choices

0Negative labels

4 / 14Models named it

2Categories

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Rezolve.ai was named 3 times in AI IT agents and 1 other category, where Freshservice with Freddy AI led with 11%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business66 of 111

under the label threshold

Mid-market19 of 121

under the label threshold

Enterprise32 of 115

under the label threshold

In ai it agents · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Rezolve.ai for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
AI IT support agents	IT operations and endpoint	2%	19 of 121	0%	2	under 10 labels · led by Freshservice with Freddy AI at 11%
Enterprise AI assistants	Data platform	0%	77 of 145	0%	1	under 10 labels · led by ChatGPT at 25%

Movement

This is the first edition on this tier, so no move can be computed for Rezolve.ai yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Rezolve.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

ShowHide

Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	1	0	1
Perplexity Sonar	0	0	1	1
Grok 4.1 Fast	0	0	0	0
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	0	0	0
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	1	0	0	1
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	0	0	0	0
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 label1

Paraphrase2 labelsNone

Comparative2 labelsNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative6 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“I'd recommend Rezolve.ai as the top choice” Kimi K2 · AI IT agents · direct prompt · first choice

“Best for IT, HR, and Internal Support: Risotto or Rezolve.ai” Gemini 3.5 Flash · Enterprise AI · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Rezolve.ai, over the 6 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Rezolve.ai was named but was not.

ShowHide

ProductSame answerTook the first choice insteadHead to head

Aisera4 of 60Not among the top eight

Moveworks3 of 61Not among the top eight

Glean2 of 61Not among the top eight

ServiceNow Now Assist2 of 61Not among the top eight

Fini2 of 60Not among the top eight

Freshservice2 of 60Not among the top eight

eesel AI2 of 60Not among the top eight

Intercom Fin1 of 61Not among the top eight

Atomicwork1 of 60Not among the top eight

Console1 of 60Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Rezolve.ai. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 6 answers that named Rezolve.ai and are not a share of its labels.

Domains cited

rezolve.aiYour site5

eesel.ai4

bland.ai3

capterra.com3

checkthat.ai3

moveworks.com3

usefini.com3

zendesk.com3

designrush.com2

enjo.ai2

Twenty-six of the thirty-one domain citations in answers naming Rezolve.ai came from somebody else's page.

Pages cited

bland.ai/blog/best-ai-customer-support-tools-for-it-teams3

designrush.com/agency/it-services/trends/ai-tools-for-it-support2

eesel.ai/blog/best-ai-for-it-helpdesk2

enjo.ai/post/top-it-support-chatbots2

moveworks.com/us/en/resources/blog/ai-powered-enterprise-it-support-software2

rezolve.ai/blog/moveworks-vs-aisera2

rezolve.ai/pricing2

siit.io/blog/best-ai-agent-platform-for-service-desks2

Pages are listed as the models cited them.

What it publishes

ShowHide

Addresses on rezolve.ai

1,311

subdomains included

Content

289

counted in the table below

Documentation

949

Product · Integration

0 · 0

Kind	Pages	Last 90 days	Latest
Blog	95	75	2026-09-25
News or press	56	7	2026-09-17
Webinar or virtual event	49	1	2026-10-08
Comparison	32	9	2026-09-24
Report or ebook	24	undated
Case study	12	10	2026-09-17
Template or tool	8	2	2026-08-03
Podcast or video	8	8	2026-09-04
Glossary or explainer	4	4	2026-09-17
Conference or event	1	0	2023-10-06

Most recent

2026-10-08Self building service desk 2026 webinar or virtual event
2026-09-25Enterprise search returns documents employees wanted answers blog
2026-09-25Secops is moving at machine speed itsm must too blog
2026-09-24Rezolve ai vs aisera automation anywhere detailed comparison guide for 2026 comparison
2026-09-23Ai knowledge base what actually breaks ai answers and how to fix it blog
2026-09-18Aisera automation anywhere features pricing reviews blog

How it is countedHide how it is counted

Every page rezolve.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Rezolve.ai

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Rezolve.ai is its own company.

ShowHide

In its own words

Stated by the vendor, not checked

Positioning: agentic AI service desk for IT, HR, Finance, and Employee Service Management
rezolve.ai
For: IT, HR and Finance teams
rezolve.ai
Price stated: You pay for people, not usage. Two inputs set your number: how many employees, and how many people work tickets. One scoping call later, you have a single all-in figure: license, implementation, migration, training, and support. rezolve.ai/pricing
Integrations claimed: 150 rezolve.ai
Certifications: SOC 2 Type IIISO 27001GDPRHIPAA-readyCCPA
Customers named: Black Angus SteakhouseMyEyeDrTotalEnergies DenmarkGesa Credit UnionJLLPatelco Credit UnionAC TransitBW Offshore
Not stated on the pages read: Starting price, free plan or trial, hosting

What Rezolve.ai's own pages state, read October 6, 2026: rezolve.ai, rezolve.ai/pricing, rezolve.ai/trust, rezolve.ai/case-studies, rezolve.ai/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Rezolve.ai's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Rezolve.ai, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Rezolve.ai by email, built from the raw record of the edition. It shows:

where Rezolve.ai is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Rezolve.ai, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.