1 category · Named, not rankedFini
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AI IT support agents | IT operations and endpoint | 2% | 17 of 121 | 0% | 2 | under 10 labels · led by Freshservice with Freddy AI at 11% |
Movement
By model
How each model treated Fini across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Botpress and Fini are among the best options due to their affordability and ease of use” Mistral Small · AI IT agents · budget prompt · first choice
“2. Fini - Best for: Companies needing complex workflow automation” GLM 4.7 FlashX · AI IT agents · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
Named alongside
The products named in the same answers as Fini, over the 6 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Fini was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 6 answers that named Fini and are not a share of its labels.
Domains cited
Twenty-seven of the thirty-two domain citations in answers naming Fini came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Report or ebook | 1,367 | 96 | 2026-10-05 | Compliance automation, Identity verification | |
| Glossary or explainer | 261 | 96 | 2026-10-05 | ||
| Blog | 121 | 84 | 2026-10-05 | ||
| Comparison | 38 | 35 | 2026-10-05 | ||
| Podcast or video | 10 | 10 | 2026-10-05 | ||
| Case study | 4 | 3 | 2026-08-26 | ||
| Template or tool | 1 | 1 | 2026-08-18 |
Most recent
- 2026-10-05Podcast episodes podcast or video
- 2026-10-05Compare comparison
- 2026-10-05Glossary glossary or explainer
- 2026-10-05What is a knowledge base glossary or explainer
- 2026-10-05What is average handling time aht glossary or explainer
- 2026-10-05What is telephony glossary or explainer
How it is countedHide how it is counted
Every page usefini.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read October 5, 2026.
Follow Fini
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Fini is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- Self-improving AI for Customer Experiences
- For
- enterprises
- Price stated
- Per-Resolution Pricing usefini.com
- Starting price
- 0.49 usefini.com
- Free plan or trial
- 90 day risk-free trial usefini.com
- Certifications
- SOC 2 Type IIPCI DSS Level 1ISO 27001GDPRHIPAA · BAA-readyHIPAA-compliantBAA-eligibleCCPA
- Hosting
- United States
- Customers named
- U.S. Chamber of CommerceUnitFoundBitdefenderAlmediaZincCovergeniusRugiet
- Not stated on the pages read
- Integrations
What Fini's own pages state, read October 6, 2026: usefini.com, usefini.com/pricing, usefini.com/security/privacy-policy, usefini.com/product/platform, usefini.com/case-studies. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Fini's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Fini, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Fini by email, built from the raw record of the edition. It shows:
- where Fini is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Fini, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.