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IT AI Index
Index › Products › Rasa · October 2026 Edition
2 categories · Named, not ranked

Rasa

9Judge labels
0First choices
2Negative labels
5 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
4 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Rasa was named 4 times in AI IT agents and 1 other category, where Freshservice with Freddy AI led with 11%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In ai it agents · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Rasa for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
AI IT support agentsIT operations and endpoint0%76 of 12133%3under 10 labels · led by Freshservice with Freddy AI at 11%
Bot managementNetwork and edge0%75 of 83100%1under 10 labels · led by Cloudflare Bot Management at 56%

Movement

This is the first edition on this tier, so no move can be computed for Rasa yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Rasa across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00022
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K200000
GLM 4.7 FlashX01001
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B01001

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase1 labelNone
Comparative2 labelsNone
Budget-constrained5 labelsNone
Scale-constrained0 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative9 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Rasa is an open-source conversational AI framework that gives IT teams full control” Muse Glimmer 30B · AI IT agents · budget prompt · alternative
“Rasa – Best for Custom NLU ... Teams with ML engineers who want full control” GLM 4.7 FlashX · AI IT agents · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Open-source options like Rasa exist for custom builds but require dev time—not "plug-and-play" for limited budgets.” Grok 4.1 Fast · AI IT agents · budget prompt · soft negative
“Open-source like Rasa/Botpress suits chatbots, not traffic protection.” Grok 4.1 Fast · Bot management · budget prompt · soft negative

Named alongside

The products named in the same answers as Rasa, over the 9 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Rasa was named but was not.
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ProductSame answerTook the first choice insteadHead to head
ServiceNow Now Assist5 of 92Not among the top eight
Botpress4 of 92Not among the top eight
Freshdesk4 of 90Not among the top eight
Zoho Desk3 of 91Not among the top eight
Tidio3 of 90Not among the top eight
Cloudflare Bot Management2 of 92Not among the top eight
Aisera2 of 90Not among the top eight
ChatGPT2 of 90Not among the top eight
Console2 of 90Not among the top eight
CrewAI2 of 90Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Rasa. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 9 of the 9 answers that named Rasa and are not a share of its labels.

Domains cited

eesel.ai5
g2.com5
siit.io5
zendesk.com5
rasa.comYour site4
enjo.ai3
aiagentsquare.com2
blog.invgate.com2
botpress.com2
chattermate.chat2

Thirty-one of the thirty-five domain citations in answers naming Rasa came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

rasa.com is not in Google's top ten for any of the category's searches. In the answers, Rasa takes 0% of first choices and Freshservice with Freddy AI takes 11%.
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In search

Google, US estimates
Position for “ai it support agents”
–
not in the top ten
Position for “ai agent for it support”
–
not in the top ten
Searches for its name, Google
49,500 a month (“rasa”)
AI search demand for its name, est.
2,151 a month
Organic visits to its site
about 14,798 a month
Searches its site ranks for
1,356 · 113 in the top three
Sites linking to it
5,997
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
4 ads · 4 text · 4 shown in the last 30 days

First shown February 2025, as Rasa Technologies Inc., verified. Ads started 2025-10 to 2026-09: 3 in the year, 1 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 76 of 121 in AI IT agents
Segment leader
11%
Freshservice with Freddy AI
First choices
0 across its categories
Named in
9 answers
Its own site cited
in 9 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on rasa.com
903
subdomains included
Content
450
counted in the table below
Documentation
252
Product · Integration
5 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog289112026-09-28
Comparison3812026-07-01
Glossary or explainer32undated
Report or ebook31162026-09-24
Conference or event27undated
Case study1902025-01-01
Webinar or virtual event1302024-04-24
Template or tool112026-09-01

Most recent

Events in person

Last twelve months

As the event pages on rasa.com state them, read September 28, 2026.

How it is countedHide how it is counted

Every page rasa.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Rasa

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Rasa is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
AI Agent Platform for Product Teams
For
product teams building customer-facing AI
Price stated
Free Developer Edition, Growth, Enterprise rasa.com/pricing
Starting price
0 rasa.com/pricing
Free plan or trial
The Rasa Developer Edition is free and gives you access to Rasa with CALM. rasa.com
Certifications
GDPRHIPAAEU AI Act
Hosting
your regionOn-premise by default
Customers named
ERGO Group AGAutodeskProvidenceOrangeeUpravaJetBrainsAlbert Heijnnib Group
Not stated on the pages read
Integrations

What Rasa's own pages state, read September 28, 2026: rasa.com, rasa.com/pricing, rasa.com/docs/studio/security/authorization, rasa.com/platform, rasa.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Rasa's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Rasa, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Rasa by email, built from the raw record of the edition. It shows:

  • where Rasa is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Rasa, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at rasa.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.