IT AI Index

Index › Vendors › Ping Identity / ForgeRock · September 2026 Edition

Ping · 1 category · Named, not ranked

Ping Identity / ForgeRock

7Judge labels

0First choices

6Negative labels

3 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

2 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Ping Identity / ForgeRock was named 2 times in CIAM, where Auth0 led with 22%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business49 of 52

under the label threshold

Mid-market73 of 74

under the label threshold

Enterprise44 of 60

under the label threshold

In ciam · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Ping Identity / ForgeRock for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer identity and access management	Identity and access	0%	73 of 74	100%	2	under 10 labels · led by Auth0 at 22%

Movement

This is the first edition on this tier, so no move can be computed for Ping Identity / ForgeRock yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Ping Identity / ForgeRock across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Negative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	0	0
Perplexity Sonar	0	0
Grok 4.1 Fast	0	0
Mistral Small	0	0
DeepSeek V4 Flash	1	1
Llama 4 Maverick	0	0
Qwen 3.7 Flash	0	0
Kimi K2	1	1
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative0 labelsNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative6 labelsNone

First choiceAlternativeMentionNegative7 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Platforms with Operational/Support Challenges ### Ping Identity / ForgeRock (Post-Merger)” Kimi K2 · CIAM · negative prompt · hard negative

“Verdict: Avoid if you are a small team or need a quick, self-service solution.” DeepSeek V4 Flash · CIAM · negative prompt · hard negative

Named alongside

The products named in the same answers as Ping Identity / ForgeRock, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Ping Identity / ForgeRock was named but was not.

ProductSame answerTook the first choice insteadHead to head

Microsoft Entra External ID4 of 70Not in the top three

Clerk3 of 72Not in the top three

WorkOS3 of 71Not in the top three

Auth03 of 70Not in the top three

Keycloak3 of 70Not in the top three

SAP Customer Data Cloud3 of 70Not in the top three

Stytch3 of 70Not in the top three

Amazon Cognito2 of 70Not in the top three

Firebase Authentication2 of 70Not in the top three

IBM Verify2 of 70Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Ping Identity / ForgeRock. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 5 of the 7 answers that named Ping Identity / ForgeRock and are not a share of its labels.

Domains cited

g2.com4

securityboulevard.com4

siit.io4

identitymanagementinstitute.org3

idmworks.com3

loginradius.com3

reddit.com3

ssojet.com3

tevora.com3

avatier.com2

Thirty-two of the thirty-two domain citations in answers naming Ping Identity / ForgeRock came from somebody else's page.

Pages cited

g2.com/products/auth0/reviews3

identitymanagementinstitute.org/facing-customer-identity-challenges3

ssojet.com/blog/auth0-complaints-reddit-developers3

tevora.com/resource/top-4-pitfalls-to-avoid-in-customer-identity-platform-implementation3

brainforge.ai/resources/how-to-find-an-affordable-customer-data-platform-for-your-small-bu2

expertinsights.com/identity-and-access-management/top-customer-identity-and-access-managem2

g2.com/categories/customer-identity-and-access-management-ciam2

g2.com/products/pingone-advanced-identity-cloud/reviews2

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Ping Identity / ForgeRock's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Ping Identity / ForgeRock, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at pingidentity.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.