Index › Products › Ooma · October 2026 Edition

1 category · Named, not ranked

Ooma

18Judge labels

2First choices

5Negative labels

10 / 14Models named it

1Category

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

6 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Ooma was named 6 times in Business phones, where RingCentral led with 29%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business13 of 72

under the label threshold

Mid-market13 of 75

under the label threshold

Enterprise73 of 78

under the label threshold

In business phones · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Ooma for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Business phone systems	IT operations and endpoint	2%	13 of 75	17%	6	under 10 labels · led by RingCentral at 29%

Movement

This is the first edition on this tier, so no move can be computed for Ooma yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Ooma across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	1	1
GPT-5.4 mini	0	1	0	0	1
Gemini 3.5 Flash	0	0	0	0	0
Perplexity Sonar	0	0	0	0	0
Grok 4.1 Fast	0	1	0	0	1
Mistral Small	0	0	1	0	1
DeepSeek V4 Flash	0	0	0	0	0
Llama 4 Maverick	1	0	0	0	1
Qwen 3.7 Flash	0	0	0	0	0
Kimi K2	0	0	0	0	0
GLM 4.7 FlashX	0	1	0	0	1
MiniMax M2.5	0	0	0	0	0
GPT-6 Luna	0	0	0	0	0
Muse Glimmer 30B	0	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase1 labelNone

Comparative6 labelsNone

Budget-constrained3 labels2

Scale-constrained1 labelNone

Negative7 labels1not counted in share

First choiceAlternativeMentionNegative18 labels in all, every segment counted; 2 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“The best business phone system for a company with a limited budget is Ooma” Llama 4 Maverick · Business phones · budget prompt · first choice

“Nextiva (4.6-4.8/5 across platforms, A+ BBB), Ooma, or 8x8 for reliability and support.” Grok 4.1 Fast · Business phones · negative prompt · alternative

“Specialized solutions like Ooma and Grasshopper are great for very small businesses” GLM 4.7 FlashX · Business phones · comparative prompt · alternative

“Best for simple small-business voice: Ooma.” GPT-5.4 mini · Business phones · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Ooma offers VoIP solutions but lacks up-to-date website information or a free trial for business phone services, with higher-than-average prices and a high number of customer complaints” Claude Haiku 4.5 · Business phones · negative prompt · hard negative

Named alongside

The products named in the same answers as Ooma, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Ooma was named but was not.

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ProductSame answerTook the first choice insteadHead to head

RingCentral14 of 183Not among the top eight

Nextiva12 of 185Not among the top eight

Dialpad10 of 181Not among the top eight

Zoom Phone10 of 180Not among the top eight

Microsoft Teams Phone7 of 180Not among the top eight

8x86 of 180Not among the top eight

Grasshopper6 of 180Not among the top eight

Avaya5 of 180Not among the top eight

8×84 of 181Not among the top eight

GoTo Connect4 of 180Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Ooma. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 18 of the 18 answers that named Ooma and are not a share of its labels.

Domains cited

cloudtalk.io9

thenetworkinstallers.com9

business.com7

nextiva.com7

crazyegg.com6

expertmarket.com6

techradar.com6

forbes.com5

getvoip.com5

quo.com5

No domain is on file for Ooma, so its own site is not marked.

Pages cited

thenetworkinstallers.com/blog/phone-systems8

business.com/categories/business-phone-systems6

crazyegg.com/blog/best-business-phone-systems5

financesonline.com/business-phone-systems4

nextiva.com/blog/business-phone-plans.html4

techrepublic.com/article/best-business-phone-systems4

thenetworkinstallers.com/blog/business-phone-system-comparison4

expertmarket.com/phone-systems/best-enterprise-phone-systems3

Pages are listed as the models cited them.

Search and answers

Where Ooma stands in Google search beside where it stands in the models' answers.

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In search

Google, US estimates

Searches for its name, Google: 49,500 a month (“ooma”)
AI search demand for its name, est.: 3,267 a month
Its own site: No site of its own on file, so no site figures

In answers

This edition

Share of first choices

rank 13 of 75 in business phones

Segment leader

29%

RingCentral

First choices: 2 across its categories
Named in: 18 answers
Its own site cited: No site on file to match

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Follow Ooma

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Ooma's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Ooma, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Ooma by email, built from the raw record of the edition. It shows:

where Ooma is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Ooma, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.