AI Indexes
IT AI Index
Index › Products › Mattermost Incident Response · October 2026 Edition
1 category · Named, not ranked

Mattermost Incident Response

3Judge labels
0First choices
0Negative labels
3 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Standing
2 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Mattermost Incident Response was named 2 times in Incidents, where incident.io led with 32%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In incidents · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Mattermost Incident Response for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Incident management and on-callIT operations and endpoint0%22 of 650%2under 10 labels · led by incident.io at 32%newNew since September 2026: not ranked then, 0% now.

Movement

Since September 2026, Mattermost Incident Response held within the floor in its one category: no change cleared 11 points.

Best category · Incidents · by segment

Mid-marketnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 20 of 57, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Incidents0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 22 of 65, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Mattermost Incident Response across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00000
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash01001
Kimi K200000
GLM 4.7 FlashX01001
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative0 labelsNone
Budget-constrained2 labelsNone
Scale-constrained0 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative3 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Mid-size engineering teams → Statuspage, Mattermost Incident Response, or FireHydrant.” Qwen 3.7 Flash · Incidents · negative prompt · alternative
“Use Mattermost Incident Response if you use Mattermost” GLM 4.7 FlashX · Incidents · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Mattermost Incident Response, over the 3 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Mattermost Incident Response was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
Freshservice2 of 30Not among the top eight
Grafana IRM2 of 30Not among the top eight
Jira Service Management2 of 30Not among the top eight
Opsgenie2 of 30Not among the top eight
PagerDuty2 of 30Not among the top eight
incident.io2 of 30Not among the top eight
Spiceworks Cloud Help Desk1 of 31Not among the top eight
Squadcast1 of 31Not among the top eight
Zammad1 of 31Not among the top eight
Zenduty1 of 31Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Mattermost Incident Response. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 3 of the 3 answers that named Mattermost Incident Response and are not a share of its labels.

Domains cited

complyjet.com2
dev.to2
guideflow.com2
incident.io2
monday.com2
motadata.com2
ones.com2
runframe.io2
us.fitgap.com2
articsledge.com1

Nineteen of the nineteen domain citations in answers naming Mattermost Incident Response came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

What it publishes

ShowHide
Addresses on mattermost.com
8,641
subdomains included
Content
7,317
counted in the table below
Documentation
771
Product · Integration
81 · 161
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Conference or event6,13622026-09-27
Blog1,019202026-09-26
News or press56undated
Case study47undated
Comparison2012026-08-24
Glossary or explainer1712026-08-10
Webinar or virtual event1102019-07-15
Template or tool702026-05-20
Report or ebook202022-01-04
Podcast or video202020-10-30
How it is countedHide how it is counted

Every page mattermost.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Mattermost Incident Response

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Mattermost Incident Response is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
Incident Response Playbook
For
mission-critical teams worldwide
Price stated
Mattermost Professional and Mattermost Enterprises licenses are sold as prepaid annual subscriptions based on the number of annual seat licenses purchased, or "seats". mattermost.com/pricing
Free plan or trial
Experience a 1-hour trial environment. mattermost.com
Certifications
FIPS 140-3 validatedSTIG-hardened imagesFIPS 140-3 CompliantSTIG-Hardened Image for DoD Information Assurance Standards
Hosting
AzureOracleGoogleAWS
Customers named
U.S. Air Force, Air Mobility CommandTop 3 global bankTürk TelekomGlobal technology companyWikimedia DeutschlandEnelystAccess NowDAIR
Not stated on the pages read
Starting price, integrations

What Mattermost Incident Response's own pages state, read October 6, 2026: mattermost.com, mattermost.com/pricing, trust.mattermost.com, mattermost.com/platform, mattermost.com/resources/discover/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Mattermost Incident Response's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Mattermost Incident Response, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Mattermost Incident Response by email, built from the raw record of the edition. It shows:

  • where Mattermost Incident Response is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Mattermost Incident Response, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at mattermost.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.