IT AI Index

Index › Products › KrispCall · October 2026 Edition

2 categories · Named, not ranked

KrispCall

6Judge labels

0First choices

0Negative labels

5 / 14Models named it

2Categories

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

4 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. KrispCall was named 4 times in Business phones and 1 other category, where RingCentral led with 29%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business23 of 72

under the label threshold

Mid-market26 of 75

under the label threshold

Enterprisenot named

No model named it for this buyer.

In business phones · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named KrispCall for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Business phone systems	IT operations and endpoint	0%	26 of 75	0%	3	under 10 labels · led by RingCentral at 29%
Communications APIs	Developer platform	0%	35 of 71	0%	1	under 10 labels · led by Twilio at 43%

Movement

This is the first edition on this tier, so no move can be computed for KrispCall yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated KrispCall across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	1	1
Mistral Small	1	0	1
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	2	0	2
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase2 labelsNone

Comparative0 labelsNone

Budget-constrained3 labelsNone

Scale-constrained0 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative6 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you have remote workers: KrispCall ($15/month) is excellent for distributed teams” MiniMax M2.5 · Business phones · budget prompt · alternative

“KrispCall and Zoom Phone offer a good mix of affordability and features” Mistral Small · Business phones · budget prompt · alternative

“Why: Good balance of features and affordability” MiniMax M2.5 · CPaaS · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as KrispCall, over the 6 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and KrispCall was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Google Voice4 of 63Not among the top eight

Nextiva4 of 61Not among the top eight

Zoom Phone3 of 61Not among the top eight

RingCentral2 of 61Not among the top eight

Dialpad2 of 60Not among the top eight

Ooma Office2 of 60Not among the top eight

Aircall1 of 61Not among the top eight

Infobip1 of 61Not among the top eight

Twixor1 of 61Not among the top eight

8x81 of 60Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named KrispCall. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 6 of the 6 answers that named KrispCall and are not a share of its labels.

Domains cited

krispcall.comYour site6

nextiva.com5

business.org3

thenetworkinstallers.com3

aircall.io2

business.com2

checkthat.ai2

fitsmallbusiness.com2

pcmag.com2

sourceforge.net2

Twenty-three of the twenty-nine domain citations in answers naming KrispCall came from somebody else's page.

Pages cited

krispcall.com/blog/business-phone-systems4

nextiva.com/blog/business-phone-plans.html4

business.org/services/phone/best-small-business-phone-systems3

thenetworkinstallers.com/blog/business-phone-system-comparison3

aircall.io/blog/tech/affordable-voip-system-small-business2

krispcall.com/blog/small-business-phone-services2

business.com/categories/best-pbx-business-phone-systems1

business.com/categories/business-phone-systems1

Pages are listed as the models cited them.

What it publishes

ShowHide

Addresses on krispcall.com

1,951

subdomains included

Content

289

counted in the table below

Documentation

211

Product · Integration

53 · 92

Kind	Pages	Last 90 days	Latest
Comparison	189	undated
Glossary or explainer	52	undated
Blog	21	0	2025-10-07
Template or tool	15	undated
Case study	6	undated
Conference or event	3	undated
Webinar or virtual event	1	undated
Report or ebook	1	undated
News or press	1	undated

Most recent

2025-10-07How voip technology can transform your smb blog
2025-10-03What does the future hold for voip blog
2025-10-01Customer service principles blog
2025-09-23Voip industry trends blog
2025-09-16Customer experience analytics blog
2025-09-12How to empower support agents for retention blog

How it is countedHide how it is counted

Every page krispcall.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow KrispCall

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

KrispCall is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: AI-Powered Communication Platform for Growing Businesses
krispcall.com
For: Growing Businesses
krispcall.com
Price stated: Starter $12 /user /month billed annually; Advance $32 /user /month billed annually; Max $48 /user /month billed annually; Enterprise Custom; Monthly pricing for Starter is $15/user/month; Annual billing saves 20% krispcall.com/pricing
Starting price: 12 krispcall.com/pricing
Free plan or trial: No, KrispCall does not currently offer a free trial or free plan. krispcall.com/pricing
Integrations claimed: 100 krispcall.com · 8 krispcall.com/customer-stories pages disagree
Certifications: ISO certifiedISO 27001 certificationGDPR compliance
Customers named: SpechyiScuelaGehi & Associates
Not stated on the pages read: Hosting

What KrispCall's own pages state, read October 5, 2026: krispcall.com, krispcall.com/pricing, krispcall.com/feature, krispcall.com/customer-stories, krispcall.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when KrispCall's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as KrispCall, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for KrispCall by email, built from the raw record of the edition. It shows:

where KrispCall is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name KrispCall, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.