Every category where a model named BMC Helix ITAM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
IT asset management	IT operations and endpoint	0%	24 of 61	29%	7	under 10 labels · led by Snipe-IT at 24%

Movement

This is the first edition on this tier, so no move can be computed for BMC Helix ITAM yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated BMC Helix ITAM across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	1	1	3
GPT-5.4 mini	0	0	0	0	0
Gemini 3.5 Flash	0	0	0	0	0
Perplexity Sonar	0	0	0	0	0
Grok 4.1 Fast	0	0	0	1	1
Mistral Small	0	0	1	0	1
DeepSeek V4 Flash	0	0	0	0	0
Llama 4 Maverick	0	0	0	0	0
Qwen 3.7 Flash	0	0	0	0	0
Kimi K2	1	0	0	0	1
GLM 4.7 FlashX	0	0	1	0	1
MiniMax M2.5	0	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct2 labelsNone

Paraphrase3 labelsNone

Comparative7 labels1not counted in share

Budget-constrained1 labelNone

Scale-constrained2 labelsNone

Negative8 labelsNone

First choiceAlternativeMentionNegative23 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose ServiceNow or BMC Helix if: You're a large enterprise needing comprehensive ITSM integration” Kimi K2 · ITAM · comparative prompt · first choice

“BMC Helix ITAM (best for complex ITSM environments)” Claude Haiku 4.5 · ITAM · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid if: Modern UX or agile workflows matter. Better for legacy enterprise setups.” Grok 4.1 Fast · ITAM · negative prompt · hard negative

“Enterprise platforms like ServiceNow and BMC Helix require 3–6 months of implementation” Claude Haiku 4.5 · ITAM · negative prompt · soft negative

Named alongside

The products named in the same answers as BMC Helix ITAM, over the 23 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and BMC Helix ITAM was named but was not.

ProductSame answerTook the first choice insteadHead to head

ServiceNow IT Asset Management23 of 239Not in the top three

Flexera One17 of 232Not in the top three

Lansweeper16 of 231Not in the top three

Ivanti Neurons for ITAM14 of 230Not in the top three

Snipe-IT12 of 231Not in the top three

ManageEngine AssetExplorer12 of 230Not in the top three

Device4211 of 230Not in the top three

InvGate Asset Management7 of 231Not in the top three

Snow Software6 of 231Not in the top three

Asset Panda6 of 230Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named BMC Helix ITAM. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 16 of the 23 answers that named BMC Helix ITAM and are not a share of its labels.

Domains cited

virima.com13

assetmanagement.global12

cloudaware.com12

gartner.com10

assetpanda.com7

blog.invgate.com7

forbes.com7

goworkwize.com7

g2.com6

worldmetrics.org6

Eighty-seven of the eighty-seven domain citations in answers naming BMC Helix ITAM came from somebody else's page.

Pages cited

assetmanagement.global/blog/it-asset-management/best-it-asset-management-software12

cloudaware.com/blog/asset-management-tools12

virima.com/blog/top-asset-management-tools-you-need-to-know-about11

forbes.com/advisor/business/software/best-it-asset-management-software7

assetpanda.com/resource-center/compare/best-it-asset-management-software-top-itam-platform6

blog.invgate.com/it-asset-management-software6

goworkwize.com/blog/best-it-asset-management-software-enterprise5

cloudaware.com/blog/enterprise-asset-management-software4

Pages are listed as the models cited them.

Names read as BMC Helix ITAM

What the judge wrote, as written, with how often. The vendor table decides that these count as BMC Helix ITAM; a claim can dispute any of them.

BMC Helix 4BMC Remedy Asset Management (Helix ITSM) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BMC Helix ITAM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BMC Helix ITAM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at bmc.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.