IT AI Index
Index Cloud and infrastructure Cloud hosting › Small business September 2026 Edition

Cloud hosting for small business buyers

Asked as “cloud hosting provider”, and as “infrastructure-as-a-service cloud”, on behalf of a small B2B company. 47 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Clear leader
40% of first choices, clear leader.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01DigitalOcean40%2%45endorsed leader
02Amazon Web Services11%40%53criticized challenger
03Hostinger9%25%16criticized challenger
04Atlantic.Net6%8%13accepted challenger
05Vultr4%8%24accepted challenger
06Cloudways4%7%14accepted challenger
07Hetzner4%7%15accepted challenger
08Akamai Connected Cloud2%8%26accepted challenger
09Microsoft Azure2%16%25accepted challenger
10AWS Lightsail2%18%11accepted challenger
Show the four products at 0%, ordered by negative rate
14GoDaddy0%91%11criticized challenger
13Azure0%50%28criticized challenger
11Google Cloud0%24%41accepted challenger
12SiteGround0%10%10accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01DigitalOcean40%
02Amazon Web Services11%
03Hostinger9%
04Atlantic.Net6%
05Vultr4%
06Cloudways4%
07Hetzner4%
08Akamai Connected Cloud2%
09Microsoft Azure2%
10AWS Lightsail2%
11Google Cloud0%
12SiteGround0%
13Azure0%
14GoDaddy0%

02What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
GoDaddy
91%
10 of 11 labels negative · 10 of 12 models · 10 hard negative
“Providers with Hostile Pricing & "Add-on" Traps (e.g., GoDaddy)... Avoid providers that nickle-and-dime you for basic security.” Gemini 3.5 Flash, negative prompt
Amazon Web Services
40%
21 of 53 labels negative · 10 of 12 models · 3 hard negative
“Avoid full AWS/GCP/Azure initially—overkill, steep learning curve, surprise bills” Grok 4.1 Fast, direct prompt
HostGator
100%
9 of 9 labels negative · 9 of 12 models · 9 hard negative
“overcrowded servers leading to slow speeds, high downtime ... Renewal complaints up ... 28% for HostGator” Grok 4.1 Fast, negative prompt
Bluehost
100%
9 of 9 labels negative · 9 of 12 models · 7 hard negative
“brands frequently cited for misleading marketing or aggressive upselling include **Bluehost**, **GoDaddy**, and **HostGator**” Qwen 3.7 Flash, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

57 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 4 of those lists are Google grounding redirects that name no site and are left out of the counts. 649 links across 238 sites, every framing counted. Ranked by the number of answers carrying the site or page.

27 answers · 28 citations · 11 models
vendor site · Atlantic.Net25 answers · 28 citations · 10 models
22 answers · 39 citations · 9 models
vendor site · DigitalOcean20 answers · 30 citations · 9 models
19 answers · 21 citations · 10 models
vendor site · InstaWP14 answers · 14 citations · 10 models
13 answers · 18 citations · 10 models
13 answers · 13 citations · 7 models
10 answers · 23 citations · 7 models
9 answers · 10 citations · 4 models
9 answers · 9 citations · 6 models
8 answers · 10 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best cloud hosting provider for a small B2B company?”Paraphrase“Which infrastructure-as-a-service cloud would you recommend to a small business that sells to other businesses?”Comparative“What are the top cloud hosting providers for a small team and how do they differ?”Budget-constrained“What is the best cloud hosting provider for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a cloud hosting provider. What should we look at?”Negative“Which cloud hosting providers should a small business avoid or be cautious about?”
Claude Haiku 4.5DigitalOcean
One alternativeMicrosoft Azure
against: Amazon Web Services
Akamai Connected Cloud, DigitalOceanChanged
One alternativeAmazon Web Services
DigitalOcean
Four alternativesGoDaddy, Hetzner, Render, UpCloud
against: Amazon Web Services, Azure, GCP
no first choiceagainst: Herokuno first choiceagainst: A2 Hosting, AccuWeb Hosting, GoDaddy, IONOS
GPT-5.4 miniDigitalOcean
Three alternativesAmazon Web Services, Azure, Google Cloud
Amazon Web ServicesChanged
Two alternativesAzure, Google Cloud
DigitalOcean
Three alternativesAmazon Web Services, Google Cloud, Microsoft Azure
DigitalOcean
Three alternativesAkamai Connected Cloud, Amazon Web Services, Vultr
no first choiceagainst: OhzCloud, Rackspace, SHIFT HOSTING LLC, Serverspace, is*hosting
Gemini 3.5 FlashCloudways
Eight alternativesAtlantic.Net, DigitalOcean, DigitalOcean App Platform, Hostinger, Kinsta, Microsoft Azure, Railway, Render
against: Amazon Web Services
Microsoft AzureChanged
Two alternativesAmazon Web Services, DigitalOcean
Railway, Render, Vercel
Four alternativesDigitalOcean, Fly.io, Google Cloud Run, Hetzner
against: Amazon Web Services, Azure
Cloudways, Hostinger
Eight alternativesAWS Lightsail, DigitalOcean, Hetzner, Netlify, Railway, Render, ScalaHosting, Vercel
against: Amazon Web Services, Azure, Google Cloud
DigitalOcean, Fly.io, Render
Two alternativesAmazon Web Services, Google Cloud
against: Microsoft Azure
against: Akamai Connected Cloud, Amazon Web Services, Bluehost, DigitalOcean, Domain.com, GoDaddy, Google Cloud, HostGator, HostMonster, Microsoft Azure, Newfold Digital, Vultr, iPage
Perplexity SonarDreamHost
Two alternativesAtlantic.Net, ScalaHosting
DigitalOceanChanged
Two alternativesAmazon Web Services, Azure
against: Kuberns
Cloudways
Four alternativesAWS Lightsail, Azure, DigitalOcean, Google Cloud
Hostinger
Two alternativesIONOS, Kamatera
against: Atlantic.Net
no first choiceagainst: Akamai Connected Cloud, Amazon Web Services, Azure, Google Cloud, Vultr
Grok 4.1 FastDigitalOcean
Four alternativesAWS Lightsail, Cloudways, Hostinger, Vultr
against: Amazon Web Services, Azure, GCP
DigitalOceanHeld
Two alternativesAmazon Web Services, Microsoft Azure
DigitalOcean
Six alternativesAkamai Connected Cloud, Amazon Web Services, Google Cloud, Hetzner, Microsoft Azure, Vultr
DigitalOcean, Hetzner
Two alternativesKamatera, Vultr
against: AWS Lightsail, Amazon Web Services, Azure
no first choice
One alternativeDigitalOcean
against: Amazon Web Services, Azure, Bluehost, FatCow, GoDaddy, Google Cloud, HostGator, HostMonster, iPage
Mistral SmallAmazon Web Servicesno first choiceChangedDigitalOcean, Hostinger
Five alternativesAmazon Web Services, Atlantic.Net, Kamatera, Microsoft Azure, Vultr
IONOS, Kamatera
Three alternativesDreamHost, Google Cloud, Hostinger
no first choiceagainst: Bluehost, Contabo, GoDaddy, HostGator, Hostinger, SiteGround
DeepSeek V4 FlashHostinger
Three alternativesAmazon Web Services, Cloudways, SiteGround
DigitalOcean, VultrChanged
Four alternativesAkamai Connected Cloud, Amazon Web Services, Google Cloud, Microsoft Azure
Vercel
Six alternativesDigitalOcean, Google Cloud, Hetzner, Microsoft Azure, Railway, Render
against: Amazon Web Services
Hostinger
Two alternativesHetzner, Kamatera
against: Amazon Web Services, Azure, Google Cloud
no first choiceagainst: Amazon Web Services, Azure, Bluehost, GCP, GoDaddy, HostGator, HostMonster, Hostinger, Just Host, Liquid Web, OVHcloud, iPage
Llama 4 MaverickAmazon Web Services, Atlantic.Netno first choiceChangedAtlantic.Net
Four alternativesDigitalOcean, Google Cloud, Kamatera, Vultr
Atlantic.Net
One alternativeSiteGround
no first choiceagainst: Amazon Web Services, Azure, Bluehost, DomainRacer, Freenom, GoDaddy, Google Cloud, HostGator, Hostinger, Newfold Digital
Qwen 3.7 FlashDigitalOcean
Two alternativesAmazon Web Services, Azure
DigitalOceanHeld
Four alternativesAWS Lightsail, Akamai Connected Cloud, Microsoft Azure, Vultr
DigitalOcean
Five alternativesAWS Lightsail, Akamai Connected Cloud, Atlantic.Net, Hetzner, Vultr
DigitalOcean
Four alternativesAkamai Connected Cloud, Hetzner, Oracle Cloud Infrastructure, Vultr
against: Amazon Web Services
no first choiceagainst: Amazon Web Services, Bluehost, GoDaddy, Google Cloud, HostGator, Microsoft Azure
Kimi K2DigitalOcean
Two alternativesAmazon Web Services, Atlantic.Net
Amazon Web Services, DigitalOceanChangedDigitalOcean
Three alternativesCloudways, Google Cloud, Microsoft Azure
against: Amazon Web Services
Oracle Cloud Infrastructure, Vultr
Three alternativesAWS Lightsail, DigitalOcean, Hetzner
against: Azure, Google Cloud
no first choiceagainst: Amazon Web Services, Azure, Bluehost, GCP, GoDaddy, HostGator, iPage
GLM 4.7 FlashXDigitalOcean
Six alternativesAWS Lightsail, Akamai Connected Cloud, Azure App Service, Cloudways, Hetzner, SiteGround
against: Amazon Web Services, Azure, GCP
DigitalOceanHeld
One alternativeAmazon Web Services
against: Fluence, Hetzner
DigitalOcean, Vercel
Five alternativesAkamai Connected Cloud, Amazon Web Services, Google Cloud, Heroku, Microsoft Azure
Hetzner, Kamatera
Six alternativesAkamai Connected Cloud, DigitalOcean, DreamHost, Hostinger, InstaWP, Vultr
against: AWS Lightsail, Amazon Web Services, Google Cloud, Microsoft Azure
no first choiceagainst: A Small Orange, Ace Cloud Hosting, Bluehost, Cloudways, FatCow, GoDaddy, HostGator, HostMonster, Just Host, Newfold Digital, Site5, iPage
MiniMax M2.5AWS Lightsail, DigitalOcean
Two alternativesAmazon Web Services, Microsoft Azure
Amazon Web Services, DigitalOceanChanged
One alternativeMicrosoft Azure
DigitalOcean
Nine alternativesAkamai Connected Cloud, Amazon Web Services, Cloudways, Google Cloud, Heroku, Hostinger, Microsoft Azure, SiteGround, Vultr
Atlantic.Net
Two alternativesInstaWP, SiteGround
no first choiceagainst: Amazon Web Services, Azure, Bluehost, GoDaddy, Google Cloud, HostGator, Hostinger, Newfold Digital
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:52no05 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:17yes47 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:23yes1224 s
Direct recommendationPerplexity Sonarsonar2026-09-17 08:50yes205 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:48yes3616 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 08:55yes53 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:56yes911 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:26yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:46yes538 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:49yes954 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:22yes1963 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:21no05 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:28no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:38yes54 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:29no013 s
ParaphrasePerplexity Sonarsonar2026-09-17 08:49yes206 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:36yes148 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 09:05no02 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:42yes2019 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:08yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 09:06yes1553 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:25yes1534 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:40yes1071 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 09:10yes1035 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:45yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:35yes66 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:41yes1632 s
ComparativePerplexity Sonarsonar2026-09-17 08:52yes2021 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 09:02yes149 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 08:18yes98 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:09yes1013 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:44yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:54yes1032 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:21yes1024 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 09:02no074 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:48yes570 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:24no05 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:32no03 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 09:13yes921 s
Budget constrainedPerplexity Sonarsonar2026-09-17 08:26yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:21yes1810 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 08:25yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 09:03yes811 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:06yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:20no036 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 09:07yes1027 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:21yes1432 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:23yes517 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:39no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:48no06 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:18no017 s
Scale constrainedPerplexity Sonarsonar2026-09-17 08:35yes209 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:58no06 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 08:40no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:49yes1013 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 08:53yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:33yes532 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 08:29yes1527 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:23no027 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:17yes567 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 08:29yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 08:19yes76 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 08:59yes923 s
Negative framingPerplexity Sonarsonar2026-09-17 08:43yes206 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 08:46yes3817 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 09:02yes1910 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 08:59yes2428 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 09:02yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 08:57yes1041 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 09:02yes1957 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 08:58yes1032 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 08:18yes1023 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
AWS read as Amazon Web Services
AWS (Amazon Web Services) read as Amazon Web Services
Linode read as Akamai Connected Cloud
Linode (Akamai) read as Akamai Connected Cloud
Linode (now Akamai Cloud Computing) read as Akamai Connected Cloud
Linode (now Akamai) read as Akamai Connected Cloud
Linode/Akamai read as Akamai Connected Cloud
Oracle Cloud read as Oracle Cloud Infrastructure
Oracle Cloud (OCI) read as Oracle Cloud Infrastructure
Unresolved, counted raw
AWS EC2
AWS Lambda + API Gateway
AWS Workspaces
AccuWeb Hosting
Ace Cloud Hosting
Amazon EC2
Azure VMs
DigitalOcean Droplets
DomainRacer
Fluence
Freenom
Hostwinds
Kuberns
RunCloud
SHIFT HOSTING LLC
is*hosting
Discontinued, still offered
No shut-down product was recommended here.
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