Index › Products › ServiceNow NHIM · October 2026 Edition

ServiceNow · 1 category · Named, not ranked

ServiceNow NHIM

7Judge labels

0First choices

3Negative labels

7 / 14Models named it

1Category

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

2 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. ServiceNow NHIM was named 2 times in NHI management, where JumpCloud led with 14%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business122 of 125

under the label threshold

Mid-market122 of 128

under the label threshold

Enterprise41 of 96

under the label threshold

In nhi management · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ServiceNow NHIM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Non-human identity management	Identity and access	0%	122 of 128	50%	2	under 10 labels · led by JumpCloud at 14%

Movement

This is the first edition on this tier, so no move can be computed for ServiceNow NHIM yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated ServiceNow NHIM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase0 labelsNone

Comparative3 labelsNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative2 labelsNone

First choiceAlternativeMentionNegative7 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“ServiceNow NHIM | Tied to full ServiceNow platform — expensive” DeepSeek V4 Flash · NHI management · budget prompt · hard negative

Named alongside

The products named in the same answers as ServiceNow NHIM, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ServiceNow NHIM was named but was not.

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ProductSame answerTook the first choice insteadHead to head

CyberArk Identity Security Platform6 of 72Not among the top eight

Akeyless5 of 70Not among the top eight

Astrix Security5 of 70Not among the top eight

Okta5 of 70Not among the top eight

GitGuardian NHI Governance4 of 71Not among the top eight

JumpCloud3 of 71Not among the top eight

Microsoft3 of 71Not among the top eight

Oasis Security3 of 71Not among the top eight

Saviynt Identity Cloud3 of 71Not among the top eight

Entro Security3 of 70Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ServiceNow NHIM. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 7 of the 7 answers that named ServiceNow NHIM and are not a share of its labels.

Domains cited

expertinsights.com6

oneidentity.com4

research.isg-one.com4

startupstash.com4

cybersecmanager.net3

cybersecuritynews.com3

findalternatives.net3

securityboulevard.com3

aimultiple.com2

blog.gitguardian.com2

Thirty-four of the thirty-four domain citations in answers naming ServiceNow NHIM came from somebody else's page.

Pages cited

expertinsights.com/identity-and-access-management/top-nhi-management-solutions6

oneidentity.com/learn/top-non-human-identity-and-agentic-ai-security-tools.aspx4

research.isg-one.com/buyers-guide/information-technology/cybersecurity/non-human-identitie4

startupstash.com/top-non-human-identity-management-platforms4

cybersecmanager.net/best-non-human-identity-management-platforms3

findalternatives.net/categories/non-human-identity-management-nhim-solutions3

securityboulevard.com/2026/06/top-non-human-identity-nhi-management-tools-for-20263

aimultiple.com/pam-solutions2

Pages are listed as the models cited them.

Names read as ServiceNow NHIM

What the judge wrote, as written, with how often. The vendor table decides that these count as ServiceNow NHIM; a claim can dispute any of them.

ServiceNow 1

Follow ServiceNow NHIM

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

ServiceNow is the company behind ServiceNow NHIM.

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On record

Company records

Also from ServiceNow: ServiceNow AI, ServiceNow AI Agents, ServiceNow AI Agents / Virtual Agent, ServiceNow AI Control Tower, ServiceNow AI Governance, ServiceNow APM, ServiceNow Application Portfolio Management, ServiceNow BCM and 37 more

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ServiceNow NHIM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ServiceNow NHIM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ServiceNow NHIM by email, built from the raw record of the edition. It shows:

where ServiceNow NHIM is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name ServiceNow NHIM, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.