Index › Vendors › SAP Customer Data Cloud · September 2026 Edition

SAP · 1 category · Named, not ranked

SAP Customer Data Cloud

7Judge labels

0First choices

3Negative labels

5 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

4 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. SAP Customer Data Cloud was named 4 times in CIAM, where Auth0 led with 22%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market60 of 74

under the label threshold

Enterprise31 of 60

under the label threshold

In ciam · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named SAP Customer Data Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer identity and access management	Identity and access	0%	60 of 74	50%	4	under 10 labels · led by Auth0 at 22%

Movement

This is the first edition on this tier, so no move can be computed for SAP Customer Data Cloud yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SAP Customer Data Cloud across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	1	0	0	1
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	0	1	0	1
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	0	1	1
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	1	1
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative3 labelsNone

Budget-constrained0 labelsNone

Scale-constrained1 labelNone

Negative3 labelsNone

First choiceAlternativeMentionNegative7 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Often chosen by organizations that want identity connected to customer data, consent, and broader CX stacks.” GPT-5.4 mini · CIAM · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Verdict: Avoid if you are not an existing large SAP customer.” DeepSeek V4 Flash · CIAM · negative prompt · hard negative

“Complex integration requiring expert assistance - Expensive compared to competitors” Kimi K2 · CIAM · negative prompt · soft negative

Named alongside

The products named in the same answers as SAP Customer Data Cloud, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SAP Customer Data Cloud was named but was not.

ProductSame answerTook the first choice insteadHead to head

Microsoft Entra External ID6 of 70Not in the top three

Auth04 of 72Not in the top three

Ping Identity3 of 71Not in the top three

Descope3 of 70Not in the top three

LoginRadius3 of 70Not in the top three

Ping Identity / ForgeRock3 of 70Not in the top three

Amazon Cognito2 of 70Not in the top three

Frontegg2 of 70Not in the top three

OneLogin2 of 70Not in the top three

Stytch2 of 70Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SAP Customer Data Cloud. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 6 of the 7 answers that named SAP Customer Data Cloud and are not a share of its labels.

Domains cited

ciopages.com3

guptadeepak.com3

idmworks.com3

pingidentity.com3

assets.ctfassets.net2

cloudsecurityalliance.org2

descope.com2

g2.com2

hub.pingidentity.com2

identitymanagementinstitute.org2

No domain is on file for SAP Customer Data Cloud, so its own site is not marked.

Pages cited

ciopages.com/buyer-guides/customer-identity-access-management2

g2.com/products/pingone-advanced-identity-cloud/reviews2

guptadeepak.com/top-5-enterprise-ciam-platforms-in-depth-comparison2

identitymanagementinstitute.org/facing-customer-identity-challenges2

idmworks.com/insight/customer-identity-and-access-management2

reddit.com/r/PingIdentity/comments/1g5eb8w/ping_never_responds_on_time2

sec.okta.com/articles/october-security-incident-recommended-actions2

tevora.com/resource/top-4-pitfalls-to-avoid-in-customer-identity-platform-implementation2

Pages are listed as the models cited them.

Names read as SAP Customer Data Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as SAP Customer Data Cloud; a claim can dispute any of them.

SAP Customer Identity and Access Management 1SAP Customer Identity and Access Management (Formerly Gigya) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SAP Customer Data Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SAP Customer Data Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at the vendor's own domain is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.