IT AI Index

Index › Vendors › LogMeIn Resolve · September 2026 Edition

2 categories · Named, not ranked

LogMeIn Resolve

12Judge labels

0First choices

8Negative labels

8 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

6 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. LogMeIn Resolve was named 6 times in RMM and 1 other category, where NinjaOne led with 50%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business20 of 45

under the label threshold

Mid-market34 of 57

under the label threshold

Enterprisenot named

No model named it for this buyer.

In rmm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named LogMeIn Resolve for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Remote monitoring and management	IT operations and endpoint	0%	34 of 57	50%	4	under 10 labels · led by NinjaOne at 50%
Patch management	IT operations and endpoint	0%	74 of 87	50%	2	under 10 labels · led by Action1 at 27%

Movement

This is the first edition on this tier, so no move can be computed for LogMeIn Resolve yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated LogMeIn Resolve across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	1	0	0	1
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	0	1	1
Grok 4.1 Fast	0	0	0	0
Mistral Small	0	0	1	1
DeepSeek V4 Flash	0	0	0	0
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	0	0
GLM 4.7 FlashX	1	1	1	3
MiniMax M2.5	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase1 labelNone

Comparative1 labelNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative8 labelsNone

First choiceAlternativeMentionNegative12 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“It's best for mid-market enterprises and MSPs seeking comprehensive functionality with strict security requirements” Claude Haiku 4.5 · RMM · direct prompt · alternative

“LogMeIn Resolve Free is the simplest option.” GLM 4.7 FlashX · RMM · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“High resource usage causing slow performance and platform freezes” GLM 4.7 FlashX · Patching · negative prompt · hard negative

“both show up in abuse reporting and should be treated as “approved only” tools with strict controls” Perplexity Sonar · RMM · negative prompt · soft negative

“You should exercise caution with the following:” Mistral Small · RMM · negative prompt · soft negative

Named alongside

The products named in the same answers as LogMeIn Resolve, over the 12 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and LogMeIn Resolve was named but was not.

ProductSame answerTook the first choice insteadHead to head

NinjaOne7 of 125Not in the top three

Atera6 of 120Not in the top three

Action15 of 123Not in the top three

Automox4 of 123Not in the top three

Syncro4 of 121Not in the top three

Windows Server Update Services4 of 120Not in the top three

Datto RMM3 of 120Not in the top three

ManageEngine Patch Manager Plus3 of 120Not in the top three

Microsoft Configuration Manager3 of 120Not in the top three

Microsoft Intune3 of 120Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named LogMeIn Resolve. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 12 of the 12 answers that named LogMeIn Resolve and are not a share of its labels.

Domains cited

ninjaone.com8

reddit.com8

expertinsights.com7

heimdalsecurity.com7

acronis.com6

g2.com5

syncrosecure.com5

cyberpress.org4

gbhackers.com4

action1.com3

Fifty-seven of the fifty-seven domain citations in answers naming LogMeIn Resolve came from somebody else's page.

Pages cited

ninjaone.com/blog/best-patch-management-software6

expertinsights.com/it-management/the-top-patch-management-software-for-business5

reddit.com/r/sysadmin/comments/1c0oq5l/why_are_all_patch_management_solutions_terrible5

acronis.com/en/blog/posts/best-patch-management-software-and-tools-20264

syncrosecure.com/blog/best-rmm-software4

aimultiple.com/rmm-software3

capterra.com/p/179288/Patch-Manager-Plus/reviews3

cyberpress.org/patch-management-by-business-size-23

Pages are listed as the models cited them.

Names read as LogMeIn Resolve

What the judge wrote, as written, with how often. The vendor table decides that these count as LogMeIn Resolve; a claim can dispute any of them.

LogMeIn Resolve (now NinjaOne) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when LogMeIn Resolve's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as LogMeIn Resolve, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at logmein.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.