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IT AI Index
Index › Products › Bugsnag · October 2026 Edition
1 category · Ranked

Bugsnag

160Judge labels
4First choices
21Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
4% in Error monitoring for mid-market buyers
Rank 3 of 42 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 7% of its 56 labels there were negative.
What the models named instead of Bugsnag →
By buyer segmentRead the same way at every buyer size.
In error monitoring · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Bugsnag for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Error and crash monitoringDeveloper platform4%3 of 427%56accepted challenger▲+5Since September 2026: 0% → 5%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Bugsnag held within the floor in its one category: no change cleared 11 points.

Best category · Error monitoring · by segment

Small business▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 0% in September 2026
Inside the floor by 7 pointsRank 5 → 3 of 36
Mid-market▲+5Since September 2026: 0% → 5%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
5%from 0% in September 2026
Inside the floor by 6 pointsRank 5 → 3 of 39
Enterprise▼−4Since September 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 4% in September 2026
Inside the floor by 7 pointsRank 4 → 7 of 47

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Error monitoring0%5%▲+5Since September 2026: 0% → 5%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 5 → 3 of 42

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Bugsnag across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.503003
GPT-5.4 mini03014
Gemini 3.5 Flash03014
Perplexity Sonar02103
Grok 4.2003115
Mistral Small11103
DeepSeek V4 Flash03115
Llama 4 Maverick11204
Qwen 3.7 Flash04105
Kimi K203205
GLM 4.7 FlashX05005
MiniMax M2.502204
GPT-6 Luna02002
Muse Glimmer 30B03104

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct29 labelsNone
Paraphrase29 labels4
Comparative40 labelsNone
Budget-constrained17 labelsNone
Scale-constrained25 labelsNone
Negative20 labels1not counted in share
First choiceAlternativeMentionNegative160 labels in all, every segment counted; 4 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“if they are looking for a comprehensive error tracking solution that includes uptime monitoring and cron job checks, Bugsnag may be a good option” Llama 4 Maverick · Error monitoring · paraphrase prompt · first choice
“I recommend Bugsnag as your primary application error and crash reporting service” Mistral Small · Error monitoring · paraphrase prompt · first choice
“Known for having exceptional mobile (iOS/Android) error tracking and very clear, actionable "Stability Scores"... Excellent grouping algorithms.” Gemini 3.5 Flash · Error monitoring · scale prompt · alternative
“Bugsnag is also worth considering because it focuses on capturing exceptions and crashes with stack trace and context” Perplexity Sonar · Error monitoring · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“some developers caution against it due to changes in billing and packaging post-acquisition” Gemini 3.5 Flash · Error monitoring · negative prompt · soft negative
“Similar event-based pricing; free tiers cap at 5K, then paid scales with volume.” Grok 4.20 · Error monitoring · negative prompt · soft negative
“worth caution if you care about privacy and governance” GPT-5.4 mini · Error monitoring · negative prompt · soft negative
“Caution: Feature paywalling & lifecycle concerns” DeepSeek V4 Flash · Error monitoring · negative prompt · soft negative

Named alongside

The products named in the same answers as Bugsnag, over the 160 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bugsnag was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Sentry154 of 160111Compare →
Rollbar129 of 16011Compare →
New Relic Errors Inbox60 of 1600Not among the top eight
Honeybadger58 of 16012Not among the top eight
LogRocket31 of 1600Not among the top eight
Airbrake25 of 1600Not among the top eight
Dynatrace22 of 1602Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Bugsnag. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 146 of the 160 answers that named Bugsnag and are not a share of its labels.

Search and answers

bugsnag.com ranks 6 on Google for the category's searches. In the answers, Bugsnag takes 4% of first choices and Sentry takes 76%.
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In search

Google, US estimates
Position for “error monitoring tool”
6
Position for “error monitoring tools”
6
Searches for its name, Google
1,600 a month (“bugsnag”)
AI search demand for its name, est.
23 a month
Organic visits to its site
about 1,512 a month
Searches its site ranks for
235 · 27 in the top three
Sites linking to it
4,625
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
9 ads · 9 text · 4 shown in the last 30 days

First shown July 2025, as SmartBear Software, Inc., verified. Ads started 2025-10 to 2026-09: 4 in the year, 5 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
4%
rank 3 of 42 in error monitoring
Segment leader
76%
Sentry
First choices
4 across its categories
Named in
160 answers
Its own site cited
in 146 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on bugsnag.com
1,248
subdomains included
Content
194
counted in the table below
Documentation
1,022
Product · Integration
0 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog16032026-09-02Feature flags
Conference or event3102022-09-22
Report or ebook302021-05-13
How it is countedHide how it is counted

Every page bugsnag.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Bugsnag

What the judge wrote, as written, with how often. The vendor table decides that these count as Bugsnag; a claim can dispute any of them.
BugSnag 4Bugsnag (SmartBear) 1Bugsnag (now SmartBear Insight Hub) 1Bugsnag / Insight Hub 1

Follow Bugsnag

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Bugsnag is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Monitor App Performance & Track Errors; mobile and web app monitoring that helps development teams find bugs instantly, fix them quickly, and deploy stable releases.
For
development teams
Price stated
Predictable pricing bugsnag.com
Starting price
20/month bugsnag.com/pricing
Free plan or trial
Try Free bugsnag.com
Integrations claimed
30 bugsnag.com/pricing
Certifications
PCI and PHI compliance via On-PremisesPCI DSSISO 27001ISO 27017ISO 27018SSAE 16 / ISAE 3402 Type II: SOC 1, SOC 2 and SOC 3CSA STAREU GDPR
Customers named
Mercado LibreYelpSquareHotelTonight
Not stated on the pages read
Hosting

What Bugsnag's own pages state, read September 28, 2026: bugsnag.com, bugsnag.com/pricing, bugsnag.com/security, bugsnag.com/resources/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bugsnag's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bugsnag, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Bugsnag by email, built from the raw record of the edition. It shows:

  • where Bugsnag is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Bugsnag, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at bugsnag.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Bugsnag is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
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Bugsnag is among the products AI models recommend first in Error and crash monitoring this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/developer/error-and-crash-monitoring/"><img src="https://it-ai-index.com/badges/2026-10/bugsnag--error-and-crash-monitoring-wide.svg" alt="Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Error and crash monitoring standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/developer/error-and-crash-monitoring/"><img src="https://it-ai-index.com/badges/2026-10/bugsnag--error-and-crash-monitoring-square.svg" alt="Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Error and crash monitoring standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index
Show the code
<a href="https://it-ai-index.com/developer/error-and-crash-monitoring/"><img src="https://it-ai-index.com/badges/2026-10/bugsnag--error-and-crash-monitoring-compact.svg" alt="Among AI models' top three in Error and crash monitoring, October 2026 Edition, IT AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Error and crash monitoring standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.