Avaya Aura
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Business phone systems | IT operations and endpoint | 0% | 53 of 75 | 50% | 2 | under 10 labels · led by RingCentral at 29% |
Movement
By model
How each model treated Avaya Aura across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Complex for small teams (e.g., Cisco CUCM/Avaya Aura need IT pros; high upfront costs).” Grok 4.1 Fast · Business phones · negative prompt · soft negative
Named alongside
The products named in the same answers as Avaya Aura, over the 3 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Avaya Aura was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 3 of the 3 answers that named Avaya Aura and are not a share of its labels.
Domains cited
Eleven of the twelve domain citations in answers naming Avaya Aura came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| News or press | 191 | 42 | 2026-09-28 | ||
| Blog | 102 | 20 | 2026-10-05 | ||
| Case study | 25 | 25 | 2026-08-13 | ||
| Podcast or video | 22 | 0 | 2026-07-02 | ||
| Conference or event | 13 | 0 | 2026-06-30 | ||
| Glossary or explainer | 7 | 5 | 2026-09-18 | ||
| Webinar or virtual event | 4 | 1 | 2026-10-05 | ||
| Report or ebook | 1 | 0 | 2026-06-08 | ||
| Comparison | 1 | 0 | 2025-04-19 |
Most recent
- 2026-10-05Infinity webinar series webinar or virtual event
- 2026-10-05Ai making customer service easier blog
- 2026-10-01Customer service week human expertise ai blog
- 2026-09-29Cloud contact center migration cc elite blog
- 2026-09-29Avaya infinity brandon hall learning awards blog
- 2026-09-28News 260917 news or press
How it is countedHide how it is counted
Every page avaya.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 6, 2026.
Follow Avaya Aura
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Avaya Aura's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Avaya Aura, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Avaya Aura by email, built from the raw record of the edition. It shows:
- where Avaya Aura is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Avaya Aura, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.