IT AI Index
Index Vendors › Workato · September 2026 Edition
2 categories · Ranked

Workato

49Judge labels
4First choices
21Negative labels
11 of 12Models named it
2Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
6% in Orchestration for mid-market buyers
Rank 6 of 86 in the mid-market standingcriticized challenger
2 of 12 models made it the first choice on the direct prompt; 27% of its 15 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In orchestration · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Workato for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Workflow orchestrationData platform6%6 of 8627%15criticized challenger
ETL and ELTData platform0%48 of 660%1under 10 labels · led by Airbyte at 32%

Movement

This is the first edition on this tier, so no move can be computed for Workato yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Workato across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500011
GPT-5.4 mini00000
Gemini 3.5 Flash00011
Perplexity Sonar10102
Grok 4.1 Fast00022
Mistral Small00101
DeepSeek V4 Flash00101
Llama 4 Maverick00000
Qwen 3.7 Flash10102
Kimi K211103
GLM 4.7 FlashX02002
MiniMax M2.500101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct16 labels3
Paraphrase0 labelsNone
Comparative12 labelsNone
Budget-constrained8 labelsNone
Scale-constrained2 labels1
Negative11 labelsNone
First choiceAlternativeMentionNegative49 labels in all, every segment counted; 4 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Workato is the strongest general-purpose fit for many mid-market B2B companies that need reliable cross-system orchestration” Perplexity Sonar · Orchestration · direct prompt · first choice
“Top Pick: Workato ... Widely considered the gold standard for mid-market companies scaling up.” Qwen 3.7 Flash · Orchestration · direct prompt · first choice
“Workato for robust enterprise integrations with strong governance” Kimi K2 · Orchestration · scale prompt · first choice
“Workato and ServiceNow are built for large enterprises needing complex business logic and governance.” GLM 4.7 FlashX · Orchestration · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid: Paid-only like Workato or managed Airflow if budget-tight.” Grok 4.1 Fast · Orchestration · budget prompt · hard negative
“Traditional enterprise iPaaS tools like Workato or MuleSoft easily cost $30,000 to $100,000+ a year, pricing out mid-market budgets.” Gemini 3.5 Flash · Orchestration · direct prompt · soft negative
“Enterprise-grade, more expensive but comprehensive” Claude Haiku 4.5 · Orchestration · direct prompt · soft negative
“Pricier, overkill for early mid-market” Grok 4.1 Fast · Orchestration · direct prompt · soft negative

Named alongside

The products named in the same answers as Workato, over the 49 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Workato was named but was not.
ProductSame answerTook the first choice insteadHead to head
Zapier33 of 495Not in the top three
Apache Airflow32 of 493Not in the top three
Make30 of 495Not in the top three
Temporal28 of 496Not in the top three
n8n28 of 493Not in the top three
Prefect27 of 495Not in the top three
Camunda23 of 493Not in the top three
Microsoft Power Automate21 of 491Not in the top three
Dagster20 of 491Not in the top three
AWS Step Functions14 of 491Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Workato. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 42 of the 49 answers that named Workato and are not a share of its labels.

Domains cited

zapier.com34
elementum.ai32
enate.io22
teamwork.com22
reddit.com21
wrike.com21
devopsschool.com14
betasystems.com11
unmeshed.io11
automationatlas.io10

198 of the 198 domain citations in answers naming Workato came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Workato's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Workato, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at workato.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.