IT AI Index

Index › Vendors › Auth0/Okta Customer Identity Cloud · September 2026 Edition

1 category · Named, not ranked

Auth0/Okta Customer Identity Cloud

9Judge labels

0First choices

5Negative labels

4 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Auth0/Okta Customer Identity Cloud was named 3 times in CIAM, where Auth0 led with 22%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business46 of 52

under the label threshold

Mid-market20 of 74

under the label threshold

Enterprise38 of 60

under the label threshold

In ciam · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Auth0/Okta Customer Identity Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer identity and access management	Identity and access	0%	20 of 74	0%	3	under 10 labels · led by Auth0 at 22%

Movement

This is the first edition on this tier, so no move can be computed for Auth0/Okta Customer Identity Cloud yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Auth0/Okta Customer Identity Cloud across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	1	0	1
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	1	1	2
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative2 labels2not counted in share

Budget-constrained3 labelsNone

Scale-constrained1 labelNone

Negative3 labelsNone

First choiceAlternativeMentionNegative9 labels in all, every segment counted; 0 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“strongest general-purpose choice when you want a mature platform that developers can extend and enterprises can govern” Perplexity Sonar · CIAM · comparative prompt · first choice

“Best for developers / fast product integration: Auth0 / Okta Customer Identity Cloud” GPT-5.4 mini · CIAM · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Auth0/Okta Customer Identity Cloud, over the 9 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Auth0/Okta Customer Identity Cloud was named but was not.

ProductSame answerTook the first choice insteadHead to head

FusionAuth7 of 92Not in the top three

Microsoft Entra External ID6 of 90Not in the top three

WorkOS5 of 92Not in the top three

Amazon Cognito5 of 91Not in the top three

Keycloak4 of 90Not in the top three

Ping Identity4 of 90Not in the top three

ForgeRock3 of 90Not in the top three

LoginRadius3 of 90Not in the top three

MojoAuth2 of 90Not in the top three

PingOne for Customers2 of 90Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Auth0/Okta Customer Identity Cloud. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 9 of the 9 answers that named Auth0/Okta Customer Identity Cloud and are not a share of its labels.

Domains cited

guideflow.com5

loginradius.com5

securityboulevard.com5

descope.com4

expertinsights.com4

auth0.comYour site3

idmworks.com3

improvado.io3

okta.com3

startwithidentity.com3

Thirty-five of the thirty-eight domain citations in answers naming Auth0/Okta Customer Identity Cloud came from somebody else's page.

Pages cited

guideflow.com/blog/ciam-software5

securityboulevard.com/2026/08/top-5-enterprise-ciam-platforms-in-2026-in-depth-comparison5

descope.com/blog/post/ciam-solutions4

expertinsights.com/identity-and-access-management/top-customer-identity-and-access-managem4

improvado.io/blog/top-7-customer-data-platforms3

loginradius.com/blog/identity/choosing-right-enterprise-ciam-platform3

bestdevops.com/top-10-customer-iam-ciam-platforms-features-pros-cons-comparison2

ciopages.com/buyer-guides/customer-identity-access-management2

Pages are listed as the models cited them.

Names read as Auth0/Okta Customer Identity Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as Auth0/Okta Customer Identity Cloud; a claim can dispute any of them.

Auth0 / Okta Customer Identity Cloud 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Auth0/Okta Customer Identity Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Auth0/Okta Customer Identity Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at auth0.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.