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IT documentation · October 2026 Edition

Notion vs IT Glue

One of fourteen models named Notion first on the direct prompt; one named IT Glue. Notion was named by thirteen of the fourteen models and IT Glue by thirteen and Notion carries 50 labels and IT Glue 38, so the shares are not directly comparable.

Notion

accepted challenger

Named in four categories this edition.

IT Glue

accepted challenger

Named in one category this edition.

First-choice share8%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate24%21%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#6A position in a field of 10; printed, not drawn.
Labels5038A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Notion reading right to left. Rank and label count are printed, not drawn.Document360 was named alongside these two in ten of the fourteen direct answers. Hudu vs Notion · Hudu vs IT Glue · Confluence vs Notion

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT documentation page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
NotionFirst choices, of fourteen modelsIT Glue
Direct113 against Notion · 1 against IT Glue
Paraphrase011 against IT Glue
Comparative03
Budget-constrained301 against Notion · 2 against IT Glue
Scale-constrained003 against Notion
Negative015 against Notion · 4 against IT Glue
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Notion and IT Glue were named in the same answer seventy-four times, of the 171 answers naming Notion and the 119 naming IT Glue. In those answers IT Glue took the first choice fourteen times and Notion eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Notion and IT Glue stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Notion IT Glue first choice named as an alternative argued againstblank: not namedEach cell is one answer, Notion on the left and IT Glue on the right.

The direct prompt

The plain question, one answer per model, grouped by where Notion and IT Glue stood in it.

Notion first, IT Glue not the choice

1 of 14 modelsIT Glue was named in the answer but not as the choice, or not at all.
Mistral SmallDocument360, Notion alternatives: Atera, Microsoft SharePoint

IT Glue first, Notion not the choice

1 of 14 modelsNotion was named in the answer but not as the choice, or not at all.
GPT-5.4 miniIT Glue alternatives: Confluence, Document360

Neither was the first choice, one was named

7 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Grok 4.1 FastConfluence alternatives: ClickUp Docs, Notion
DeepSeek V4 FlashConfluence, Hudu alternatives: Document360, GitBook, Notion
Llama 4 MaverickDocument360 alternatives: Bit.ai, Notion
Qwen 3.7 FlashConfluence alternatives: Document360, Notion
Kimi K2Hudu alternatives: IT Glue, NinjaOne Documentation
MiniMax M2.5ClickHelp, Document360 alternatives: Knowmax, NinjaOne Documentation, Notion
GPT-6 LunaHudu alternatives: Confluence, IT Glue

Neither was named

5 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Document360 alternatives: Confluence, Hudu, Tango
Gemini 3.5 FlashHudu alternatives: Atlassian Confluence, BookStack, Scribe, Tango
Perplexity SonarDocument360 alternatives: Confluence, ONES Wiki
GLM 4.7 FlashXConfluence, GitBook alternatives: Document360, NinjaOne Documentation, ONES Wiki
Muse Glimmer 30BDocument360 alternatives: Freshservice, GitBook

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Notion leads by eighteen points.
Notion30%#1 of 9
IT Glue11%#3 of 9
The full small business standing →
Mid-marketThe figures above
Notion leads by four points.
Notion8%#5 of 10
IT Glue4%#6 of 10
The full mid-market standing →
Enterprise
The order flips: IT Glue leads at enterprise.
IT Glue8%#4 of 12
Notion0%#12 of 12
The full enterprise standing →

What the models said about Notion

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Avoid for enterprise IT due to potential sprawl and compliance gaps.” Grok 4.1 Fast · negative prompt · hard negative
“They lack the rigorous version control, strict IT governance, and relational asset linking needed for technical infrastructure” Gemini 3.5 Flash · direct prompt · soft negative
“Avoid or proceed cautiously for: Large enterprises, strict compliance environments, mission-critical IT docs” Qwen 3.7 Flash · negative prompt · soft negative
“The Best All-Rounder (Free Tier): Notion ... widely considered the best choice for startups and small teams.” Qwen 3.7 Flash · budget prompt · first choice
“The best IT documentation platform for a company with a limited budget is likely to be Notion” Llama 4 Maverick · budget prompt · first choice
“Document360 and Notion are frequently cited as the best choices” Mistral Small · direct prompt · first choice

What the models said about IT Glue

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Platforms with Significant Concerns ... IT Glue (Kaseya) ... Aggressive vendor lock-in” Kimi K2 · negative prompt · hard negative
“Avoid paid: Tools like IT Glue ($30+/user/mo) if budget-tight.” Grok 4.1 Fast · budget prompt · hard negative
“IT Glue is owned by Kaseya, which is notorious in the IT world for aggressive multi-year contract lock-ins and slower product innovation.” Gemini 3.5 Flash · paraphrase prompt · soft negative
“If you mean internal IT documentation for a mid-market B2B company, I'd pick IT Glue most often.” GPT-5.4 mini · direct prompt · first choice
“Choose IT Glue if: You're a large MSP needing maximum automation and Kaseya ecosystem integration” Kimi K2 · comparative prompt · first choice
“I'd recommend IT Glue as the top IT knowledge and asset documentation tool.” Grok 4.1 Fast · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.