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IT documentation · October 2026 Edition

Hudu vs IT Glue

Four of fourteen models named Hudu first on the direct prompt; one named IT Glue. Hudu was named by thirteen of the fourteen models and IT Glue by thirteen and Hudu carries 32 labels and IT Glue 38, so the shares are not directly comparable.

Hudu

accepted challenger

Named in one category this edition.

IT Glue

accepted challenger

Named in one category this edition.

First-choice share17%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate6%21%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#6A position in a field of 10; printed, not drawn.
Labels3238A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Hudu reading right to left. Rank and label count are printed, not drawn.Document360 was named alongside these two in ten of the fourteen direct answers. Hudu vs Confluence · Hudu vs Document360 · Hudu vs BookStack

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT documentation page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
HuduFirst choices, of fourteen modelsIT Glue
Direct411 against IT Glue
Paraphrase411 against IT Glue
Comparative23
Budget-constrained002 against IT Glue
Scale-constrained10
Negative212 against Hudu · 4 against IT Glue
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Hudu and IT Glue were named in the same answer seventy-three times, of the 88 answers naming Hudu and the 119 naming IT Glue. In those answers IT Glue took the first choice three times and Hudu thirty-one.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Hudu and IT Glue stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Hudu IT Glue first choice named as an alternative argued againstblank: not namedEach cell is one answer, Hudu on the left and IT Glue on the right.

The direct prompt

The plain question, one answer per model, grouped by where Hudu and IT Glue stood in it.

Hudu first, IT Glue an alternative

4 of 14 modelsIT Glue was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashHudu alternatives: Atlassian Confluence, BookStack, Scribe, Tango
DeepSeek V4 FlashConfluence, Hudu alternatives: Document360, GitBook, Notion
Kimi K2Hudu alternatives: IT Glue, NinjaOne Documentation
GPT-6 LunaHudu alternatives: Confluence, IT Glue

IT Glue first, Hudu not the choice

1 of 14 modelsHudu was named in the answer but not as the choice, or not at all.
GPT-5.4 miniIT Glue alternatives: Confluence, Document360

Neither was the first choice, one was named

1 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Document360 alternatives: Confluence, Hudu, Tango

Neither was named

8 of 14 modelsThe answer made no first choice from these two in this category.
Perplexity SonarDocument360 alternatives: Confluence, ONES Wiki
Grok 4.1 FastConfluence alternatives: ClickUp Docs, Notion
Mistral SmallDocument360, Notion alternatives: Atera, Microsoft SharePoint
Llama 4 MaverickDocument360 alternatives: Bit.ai, Notion
Qwen 3.7 FlashConfluence alternatives: Document360, Notion
GLM 4.7 FlashXConfluence, GitBook alternatives: Document360, NinjaOne Documentation, ONES Wiki
MiniMax M2.5ClickHelp, Document360 alternatives: Knowmax, NinjaOne Documentation, Notion
Muse Glimmer 30BDocument360 alternatives: Freshservice, GitBook

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Hudu leads by fifteen points.
Hudu26%#2 of 9
IT Glue11%#3 of 9
The full small business standing →
Mid-marketThe figures above
Hudu leads by thirteen points.
Hudu17%#1 of 10
IT Glue4%#6 of 10
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Hudu8%#5 of 12
IT Glue8%#4 of 12
The full enterprise standing →

What the models said about Hudu

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“Hudu self-hosted if you don’t want to own backup operations... it’s a real operational responsibility—not “set and forget.”” GPT-6 Luna · negative prompt · soft negative
“lacks some security controls found in competitors” Muse Glimmer 30B · negative prompt · soft negative
“Hudu has gained immense popularity in the IT community specifically because it has friendly pricing, flexible contracts, self-hosted or cloud options, and rapid development” Gemini 3.5 Flash · negative prompt · first choice
“I'd generally recommend Hudu if you want the best balance of IT knowledge base + asset documentation + cost control” GPT-5.4 mini · paraphrase prompt · first choice
“I'd recommend Hudu as the best balance of: Purpose-built IT documentation features - Reasonable pricing” Kimi K2 · direct prompt · first choice

What the models said about IT Glue

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Platforms with Significant Concerns ... IT Glue (Kaseya) ... Aggressive vendor lock-in” Kimi K2 · negative prompt · hard negative
“Avoid paid: Tools like IT Glue ($30+/user/mo) if budget-tight.” Grok 4.1 Fast · budget prompt · hard negative
“IT Glue is owned by Kaseya, which is notorious in the IT world for aggressive multi-year contract lock-ins and slower product innovation.” Gemini 3.5 Flash · paraphrase prompt · soft negative
“If you mean internal IT documentation for a mid-market B2B company, I'd pick IT Glue most often.” GPT-5.4 mini · direct prompt · first choice
“Choose IT Glue if: You're a large MSP needing maximum automation and Kaseya ecosystem integration” Kimi K2 · comparative prompt · first choice
“I'd recommend IT Glue as the top IT knowledge and asset documentation tool.” Grok 4.1 Fast · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.