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Incident management and on-call · October 2026 Edition

Squadcast vs FireHydrant

Zero of fourteen models named Squadcast first on the direct prompt; zero named FireHydrant. Squadcast was named by twelve of the fourteen models and FireHydrant by ten and Squadcast carries 25 labels and FireHydrant 21, so the shares are not directly comparable.

Squadcast

accepted challenger

Named in one category this edition.

FireHydrant

accepted challenger

Named in two categories this edition.

First-choice share8%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate4%10%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#8A position in a field of 11; printed, not drawn.
Labels2521A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Squadcast reading right to left. Rank and label count are printed, not drawn.incident.io was named alongside these two in eleven of the fourteen direct answers. incident.io vs Squadcast · incident.io vs FireHydrant · PagerDuty vs Squadcast

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the incident management and on-call page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
SquadcastFirst choices, of fourteen modelsFireHydrant
Direct00
Paraphrase20
Comparative00
Budget-constrained31
Scale-constrained00
Negative001 against Squadcast · 2 against FireHydrant
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Squadcast and FireHydrant were named in the same answer fifteen times, of the 60 answers naming Squadcast and the 51 naming FireHydrant. In those answers FireHydrant took the first choice zero times and Squadcast one.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Squadcast and FireHydrant stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Squadcast FireHydrant first choice named as an alternative argued againstblank: not namedEach cell is one answer, Squadcast on the left and FireHydrant on the right.

The direct prompt

The plain question, one answer per model, grouped by where Squadcast and FireHydrant stood in it.

Neither was the first choice, one was named

3 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 Flashincident.io alternatives: FireHydrant, Freshservice, Rootly
Qwen 3.7 FlashPagerDuty alternatives: Datadog Incident Management, FireHydrant, Opsgenie
Kimi K2incident.io alternatives: Squadcast

Neither was named

11 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Freshservice alternatives: HaloITSM, Hyperping, ManageEngine ServiceDesk Plus, Rootly, Zenduty, ilert, incident.io
GPT-5.4 miniincident.io alternatives: PagerDuty, Rootly
Perplexity SonarFreshservice alternatives: PagerDuty, Rootly, incident.io
Grok 4.1 FastFreshservice alternatives: InvGate Service Management, Jira Service Management, ManageEngine ServiceDesk Plus, PagerDuty, incident.io
Mistral SmallFreshservice, PagerDuty alternatives: ManageEngine ServiceDesk Plus
DeepSeek V4 Flashincident.io alternatives: Freshservice, Jira Service Management
Llama 4 Maverickno first choice
GLM 4.7 FlashXRootly, incident.io alternatives: Jira Service Management, PagerDuty
MiniMax M2.5Freshservice, PagerDuty alternatives: Jira Service Management, incident.io
GPT-6 Lunaincident.io alternatives: PagerDuty, Rootly
Muse Glimmer 30BFreshservice alternatives: PagerDuty, Rootly, incident.io

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Squadcast leads by five points.
Squadcast7%#4 of 13
FireHydrant2%#9 of 13
The full small business standing →
Mid-marketThe figures above
Squadcast leads by seven points.
Squadcast8%#4 of 11
FireHydrant2%#8 of 11
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Squadcast0%#– of 9
FireHydrant0%#9 of 9
The full enterprise standing →

What the models said about Squadcast

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Squadcast (now SolarWinds) — Be cautious” DeepSeek V4 Flash · negative prompt · soft negative
“Squadcast is the cheapest credible option, with a free tier up to 5 users and Pro at $12/user/mo” Claude Haiku 4.5 · budget prompt · first choice
“The best incident management platform for a company with a limited budget is Squadcast” Llama 4 Maverick · budget prompt · first choice
“I'd recommend starting with Squadcast (if you have under 5 team members)” MiniMax M2.5 · budget prompt · first choice

What the models said about FireHydrant

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“potentially fine products, but be cautious if you're sensitive to ownership changes, product consolidation, or roadmap uncertainty” GPT-5.4 mini · negative prompt · soft negative
“FireHydrant was acquired by Freshworks... acquisitions often trigger shifts in pricing” Gemini 3.5 Flash · negative prompt · soft negative
“The Best All-Rounder: FireHydrant ... widely considered the best modern alternative to expensive enterprise platforms” Qwen 3.7 Flash · budget prompt · first choice
“Best for: Teams wanting an all-in-one platform spanning alerting, on-call, incident response, and retrospectives” DeepSeek V4 Flash · comparative prompt · alternative
“Best for ITIL & Customer Support Alignment ... the Freshworks ecosystem is highly compelling.” Gemini 3.5 Flash · direct prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.