Every category where a model named Vonage Communications APIs for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Communications APIs	Developer platform	4%	4 of 71	11%	55	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Vonage Communications APIs yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Vonage Communications APIs across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	2	0	3
GPT-5.4 mini	0	4	1	0	5
Gemini 3.5 Flash	1	2	1	1	5
Perplexity Sonar	0	3	1	0	4
Grok 4.1 Fast	0	3	1	1	5
Mistral Small	0	1	1	0	2
DeepSeek V4 Flash	0	4	1	0	5
Llama 4 Maverick	0	0	2	0	2
Qwen 3.7 Flash	0	3	1	1	5
Kimi K2	0	5	0	1	6
GLM 4.7 FlashX	0	3	0	0	3
MiniMax M2.5	1	2	1	0	4
GPT-6 Luna	0	1	0	0	1
Muse Glimmer 30B	0	2	1	2	5

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct29 labels4

Paraphrase22 labels1

Comparative39 labelsNone

Budget-constrained18 labels3

Scale-constrained21 labelsNone

Negative25 labels1not counted in share

First choiceAlternativeMentionNegative154 labels in all, every segment counted; 8 of the 9 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Vonage (backed by Ericsson) is a highly attractive option for mid-market B2B companies that want a blend of robust APIs and out-of-the-box functionality.” Gemini 3.5 Flash · CPaaS · direct prompt · first choice

“Sendbird or Vonage if chat/messaging is central to your product” MiniMax M2.5 · CPaaS · direct prompt · first choice

“Strong in messaging, voice, video, and verification, with additional APIs around business communications/contact center use cases.” GPT-5.4 mini · CPaaS · comparative prompt · alternative

“Twilio and Vonage have automated systems that make registering your brand for SMS fairly painless.” Qwen 3.7 Flash · CPaaS · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“you should exercise caution with Vonage and Agora.io, particularly regarding their customer support, pricing transparency, and specific technical reliability features.” Qwen 3.7 Flash · CPaaS · negative prompt · soft negative

“Both Sinch and Vonage (formerly Nexmo) are massive, stable enterprise-grade players, but both have grown aggressively through acquisitions” Gemini 3.5 Flash · CPaaS · negative prompt · soft negative

“Providers like Vonage (now Ericsson), Twilio, and others headquartered in the US create data sovereignty risks” Kimi K2 · CPaaS · negative prompt · soft negative

“The catch is opaque pricing that often requires sales and frequent support complaints.” Muse Glimmer 30B · CPaaS · negative prompt · soft negative

Named alongside

The products named in the same answers as Vonage Communications APIs, over the 154 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Vonage Communications APIs was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Twilio151 of 15474Compare →

Plivo89 of 15413Compare →

Sinch88 of 1544Compare →

Telnyx78 of 15416Compare →

Infobip55 of 1549Compare →

Bandwidth52 of 1543Compare →

MessageBird43 of 1541Not among the top eight

Bird21 of 1540Not among the top eight

Sendbird18 of 1540Not among the top eight

SendGrid12 of 1540Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Vonage Communications APIs. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 140 of the 154 answers that named Vonage Communications APIs and are not a share of its labels.

Domains cited

learn.g2.com61

twilio.com60

guideflow.com47

videosdk.live47

vonage.comYour site46

apiscout.dev45

sourceforge.net45

g2.com43

rst.software40

ringly.io32

420 of the 466 domain citations in answers naming Vonage Communications APIs came from somebody else's page.

Pages cited

learn.g2.com/best-cpaas-platforms54

videosdk.live/blog/communication-api-platforms46

rst.software/blog/communications-apis39

guideflow.com/blog/cpaas-platform38

fitsmallbusiness.com/best-cpaas-providers29

justcall.io/blog/best-cpaas-providers.html27

apiscout.dev/guides/best-communication-apis-202625

learn.g2.com/cpaas-providers-for-tech-companies24

Pages are listed as the models cited them.

Search and answers

vonage.com ranks 3 on Google for the category's searches. In the answers, Vonage Communications APIs takes 4% of first choices and Twilio takes 43%.

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In search

Google, US estimates

Position for “communications api platform”

Position for “communications api platforms”

Searches for its name, Google: 90 a month (“vonage communications apis”)
AI search demand for its name, est.: 0 a month
Organic visits to its site: about 610,169 a month
Searches its site ranks for: 20,337 · 2,688 in the top three
Sites linking to it: 14,182
Paid Google search: 3 searches its ads show for, about 16 clicks and $357 a month (estimate)

Ads on GoogleDetailLess

84 ads · 84 text · 17 shown in the last 30 days

First shown May 2023, as Vonage Business Solutions, Inc., verified.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 4 of 71 in cpaas

Segment leader

43%

Twilio

First choices: 8 across its categories
Named in: 154 answers
Its own site cited: in 140 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on vonage.com

2,439

subdomains included

Content

1,528

counted in the table below

Documentation

Product · Integration

123 · 209

Kind	Pages	Last 90 days
Blog	659	undated
News or press	492	undated
Case study	159	undated
Conference or event	126	undated
Glossary or explainer	37	undated
Comparison	15	undated
Webinar or virtual event	14	undated
Report or ebook	14	undated
Podcast or video	11	undated
Template or tool	1	undated

How it is countedHide how it is counted

Every page vonage.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Vonage Communications APIs

What the judge wrote, as written, with how often. The vendor table decides that these count as Vonage Communications APIs; a claim can dispute any of them.

Vonage 33Vonage (formerly Nexmo) 8Vonage (Ericsson) 3Vonage (Nexmo) 3Vonage (API by Vonage) 1Vonage (Owned by Ericsson) 1Vonage Communications APIs (formerly Nexmo) 1

Follow Vonage Communications APIs

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Vonage Communications APIs is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Build AI-powered voice, video, and messaging that strengthens every customer interaction — and secures it.
vonage.com
For: developers worldwide
vonage.com
Price stated: Pay only for what you use, nothing more. vonage.com/pricing
Free plan or trial: Try it free vonage.com
Certifications: ISO 27001PCI-DSSSOCHITRUSTCSA STAR
Customers named: LivestormDunelmTellJoCambly
Not stated on the pages read: Starting price, integrations, hosting

What Vonage Communications APIs's own pages state, read October 5, 2026: vonage.com, vonage.com/pricing, vonage.com/security, vonage.com/solutions/education, vonage.com/blog/category/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Vonage Communications APIs's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Vonage Communications APIs, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Vonage Communications APIs by email, built from the raw record of the edition. It shows:

where Vonage Communications APIs is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Vonage Communications APIs, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.