Every category where a model named MessageBird for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Communications APIs	Developer platform	0%	11 of 71	12%	25	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for MessageBird yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated MessageBird across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	2	0	2
GPT-5.4 mini	1	0	0	1
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	2	1	1	4
Mistral Small	2	1	1	4
DeepSeek V4 Flash	1	1	0	2
Llama 4 Maverick	0	1	0	1
Qwen 3.7 Flash	1	2	0	3
Kimi K2	2	0	0	2
GLM 4.7 FlashX	2	0	1	3
MiniMax M2.5	2	1	0	3
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct6 labelsNone

Paraphrase6 labelsNone

Comparative15 labels1not counted in share

Budget-constrained7 labelsNone

Scale-constrained12 labelsNone

Negative5 labelsNone

First choiceAlternativeMentionNegative51 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you're focused on European markets and marketing use cases: MessageBird (Bird) is worth considering.” Mistral Small · CPaaS · direct prompt · alternative

“More focused on SMS, chat, and voice via REST APIs, with a simpler developer footprint” GPT-5.4 mini · CPaaS · comparative prompt · alternative

“positioning themselves as an "AI-native" omnichannel platform” GLM 4.7 FlashX · CPaaS · comparative prompt · alternative

“MessageBird – solid reliability, trusted by major companies” DeepSeek V4 Flash · CPaaS · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“MessageBird (Bird) — Strongly Avoid” GLM 4.7 FlashX · CPaaS · negative prompt · hard negative

“Smaller or Niche Providers (e.g., those not in top benchmarks like Amazon SNS, MessageBird, or unmentioned low-tier gateways): Cautions: Higher risks of deliverability issues” Grok 4.1 Fast · CPaaS · negative prompt · soft negative

“Users are actively seeking alternatives, indicating dissatisfaction, though it ranks higher in discussion volume.” Mistral Small · CPaaS · negative prompt · soft negative

Named alongside

The products named in the same answers as MessageBird, over the 51 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and MessageBird was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Twilio50 of 5129Not among the top eight

Vonage Communications APIs43 of 512Not among the top eight

Plivo39 of 516Not among the top eight

Sinch28 of 511Not among the top eight

Telnyx27 of 514Not among the top eight

Bandwidth20 of 511Not among the top eight

Infobip19 of 513Not among the top eight

SendGrid6 of 510Not among the top eight

Nylas4 of 510Not among the top eight

Sendbird4 of 510Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named MessageBird. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 41 of the 51 answers that named MessageBird and are not a share of its labels.

Domains cited

rst.software17

guideflow.com16

videosdk.live16

apiscout.dev15

learn.g2.com15

twilio.com14

apis.io12

sourceforge.net12

viasocket.com12

fitsmallbusiness.com11

No domain is on file for MessageBird, so its own site is not marked.

Pages cited

rst.software/blog/communications-apis16

videosdk.live/blog/communication-api-platforms16

learn.g2.com/best-cpaas-platforms14

fitsmallbusiness.com/best-cpaas-providers11

guideflow.com/blog/cpaas-platform11

justcall.io/blog/best-cpaas-providers.html11

apis.io/areas/communications10

krispcall.com/blog/best-cpaas-providers-for-business10

Pages are listed as the models cited them.

Search and answers

Where MessageBird stands in Google search beside where it stands in the models' answers.

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In search

Google, US estimates

Searches for its name, Google: 1,900 a month (“messagebird”)
AI search demand for its name, est.: 48 a month
Its own site: No site of its own on file, so no site figures

In answers

This edition

Share of first choices

rank 11 of 71 in cpaas

Segment leader

43%

Twilio

First choices: 0 across its categories
Named in: 51 answers
Its own site cited: No site on file to match

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as MessageBird

What the judge wrote, as written, with how often. The vendor table decides that these count as MessageBird; a claim can dispute any of them.

MessageBird (Bird) 6MessageBird (now Bird) 4MessageBird (now "Bird") 1MessageBird (now rebranded as Bird) 1

Follow MessageBird

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when MessageBird's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as MessageBird, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for MessageBird by email, built from the raw record of the edition. It shows:

where MessageBird is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name MessageBird, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.