2 categories · RankedPlivo
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Communications APIs | Developer platform | 15% | 3 of 71 | 5% | 43 | accepted challenger | |
| Customer identity and access management | Identity and access | 0% | 62 of 70 | 100% | 1 | under 10 labels · led by Frontegg at 21% | newNew since September 2026: not ranked then, 0% now. |
Movement
By model
How each model treated Plivo across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-5.4 mini | 0 | 1 | 1 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 0 | 4 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 1 | 4 | 0 | 0 | 5 |
| Mistral Small | 1 | 1 | 1 | 1 | 4 |
| DeepSeek V4 Flash | 0 | 5 | 1 | 0 | 6 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 2 | 2 | 1 | 5 |
| Kimi K2 | 2 | 1 | 0 | 0 | 3 |
| GLM 4.7 FlashX | 1 | 1 | 1 | 1 | 4 |
| MiniMax M2.5 | 1 | 0 | 2 | 0 | 3 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 2 | 0 | 0 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“For strictest budgets, I'd suggest Plivo or starting with Twilio's free credits” MiniMax M2.5 · CPaaS · budget prompt · first choice
“For most mid-market B2B companies, Plivo or Twilio are the best starting points” Mistral Small · CPaaS · direct prompt · first choice
“Start with Plivo if you want: Similar features to Twilio but 50% cheaper” GLM 4.7 FlashX · CPaaS · budget prompt · first choice
“Plivo stands out as one of the best communications API (CPaaS) platforms” Grok 4.20 · CPaaS · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Be wary of any platform not backed by significant capital or major cloud infrastructure.” Qwen 3.7 Flash · CIAM · negative prompt · hard negative
“Users have reported faults and support gaps, and it ranks lower in sentiment among SMS and communications APIs.” Mistral Small · CPaaS · negative prompt · soft negative
“Plivo — Moderate Caution” GLM 4.7 FlashX · CPaaS · negative prompt · soft negative
Named alongside
The products named in the same answers as Plivo, over the 121 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Plivo was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 112 of the 121 answers that named Plivo and are not a share of its labels.
Domains cited
328 of the 363 domain citations in answers naming Plivo came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
plivo.com is not in Google's top ten for any of the category's searches. In the answers, Plivo takes 15% of first choices and Twilio takes 43%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 3,600 a month (“plivo”)
- AI search demand for its name, est.
- 75 a month
- Organic visits to its site
- about 7,988 a month
- Searches its site ranks for
- 3,574 · 94 in the top three
- Sites linking to it
- 4,058
- Paid Google search
- 1 searches its ads show for, about 1 clicks and $1 a month (estimate)
In answers
This edition- First choices
- 21 across its categories
- Named in
- 121 answers
- Its own site cited
- in 112 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 749 | 63 | 2026-09-28 | ||
| Comparison | 46 | 1 | 2026-08-31 | ||
| Glossary or explainer | 23 | 0 | 2026-05-11 | ||
| Conference or event | 10 | 0 | 2022-02-24 | ||
| Case study | 4 | undated | |||
| News or press | 3 | 0 | 2023-08-18 | ||
| Webinar or virtual event | 1 | 0 | 2022-09-06 |
Most recent
- 2026-09-28Introducing plivo cli blog
- 2026-09-12Best whatsapp api platforms for ecommerce d2c brands blog
- 2026-09-01Ai tools cod confirmation calls rto reduction blog
- 2026-09-01Ai tools ecommerce returns refund call automation blog
- 2026-09-01Ai tools for abandoned cart recovery via calls messaging blog
- 2026-09-01Ai tools post purchase calls d2c upsell blog
How it is countedHide how it is counted
Every page plivo.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Plivo
Follow Plivo
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Plivo is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- From no-code builders for teams to flexible APIs for developers, deploy voice agents that actually sound human.
- For
- teams and developers
- Price stated
- SIP + Audio Streaming from $0.0028/min AI Agents $0.03/min excluding telephony plivo.com
- Starting price
- 0.0028 plivo.com
- Free plan or trial
- $10 in free credits. No credit card required. plivo.com
- Certifications
- HIPAAGDPRSOC 2PCI DSSSTARBAASSOISO 27001
- Hosting
- USEUAPACUnited StatesIndia190+ countries
- Not stated on the pages read
- Integrations, customers
What Plivo's own pages state, read October 5, 2026: plivo.com, plivo.com/pricing, plivo.com/security. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Plivo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Plivo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Plivo by email, built from the raw record of the edition. It shows:
- where Plivo is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Plivo, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where Plivo is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Plivo is among the products AI models recommend first in Communications APIs this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.