IT AI Index
Index Vendors › SolarWinds · September 2026 Edition
6 categories · Ranked

SolarWinds

43Judge labels
0First choices
28Negative labels
11 of 12Models named it
6Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
0% in APM for mid-market buyers
Rank 18 of 70 in the mid-market standing
0 of 12 models made it the first choice on the direct prompt; 0% of its 5 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In apm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named SolarWinds for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Application performance monitoringIT operations and endpoint0%18 of 700%5under 10 labels · led by New Relic at 54%
Log managementIT operations and endpoint0%58 of 59100%4under 10 labels · led by Datadog Log Management at 20%
Infrastructure monitoringIT operations and endpoint0%60 of 6550%2under 10 labels · led by Site24x7 at 24%
Patch managementIT operations and endpoint0%86 of 87100%2under 10 labels · led by Action1 at 27%
Incident management and on-callIT operations and endpoint0%46 of 53100%1under 10 labels · led by incident.io at 25%
Observability platformsIT operations and endpoint0%52 of 630%1under 10 labels · led by Grafana at 29%

Movement

This is the first edition on this tier, so no move can be computed for SolarWinds yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SolarWinds across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00112
Grok 4.1 Fast01102
Mistral Small00213
DeepSeek V4 Flash00022
Llama 4 Maverick00011
Qwen 3.7 Flash00022
Kimi K201102
GLM 4.7 FlashX00000
MiniMax M2.500011

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase2 labelsNone
Comparative10 labelsNone
Budget-constrained4 labelsNone
Scale-constrained0 labelsNone
Negative24 labelsNone
First choiceAlternativeMentionNegative43 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“SolarWinds is recommended for mid-size teams with hybrid IT environments.” Kimi K2 · APM · direct prompt · alternative
“Best Value for Hybrid/IT-Focused B2B” Grok 4.1 Fast · APM · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Its reputation was severely damaged by the infamous SolarWinds123 security breach... complex setup... poor customer support” DeepSeek V4 Flash · Infra monitoring · negative prompt · hard negative
“Multiple users in sysadmin forums explicitly recommend avoiding SolarWinds' log and monitoring suite” Qwen 3.7 Flash · Logs · negative prompt · hard negative
“A sysadmin comment explicitly says to "avoid at all costs," reflecting strong negative sentiment” Perplexity Sonar · Logs · negative prompt · hard negative
“log management platforms that users should be cautious about or avoid, such as Solarwinds” Llama 4 Maverick · Logs · negative prompt · hard negative

Named alongside

The products named in the same answers as SolarWinds, over the 43 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SolarWinds was named but was not.
ProductSame answerTook the first choice insteadHead to head
Datadog22 of 439Not in the top three
New Relic20 of 433Not in the top three
Dynatrace17 of 433Not in the top three
Zabbix13 of 431Not in the top three
Splunk13 of 430Not in the top three
NinjaOne8 of 433Not in the top three
Atera8 of 432Not in the top three
Datadog Log Management8 of 430Not in the top three
Grafana7 of 431Not in the top three
Prometheus7 of 431Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SolarWinds. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 39 of the 43 answers that named SolarWinds and are not a share of its labels.

Names read as SolarWinds

What the judge wrote, as written, with how often. The vendor table decides that these count as SolarWinds; a claim can dispute any of them.
SolarWinds (AppOptics or Observability) 1Solarwinds 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SolarWinds's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SolarWinds, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at solarwinds.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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