IT AI Index
Index Vendors › Grafana Cloud · September 2026 Edition
3 categories · Ranked

Grafana Cloud

81Judge labels
6First choices
5Negative labels
12 of 12Models named it
3Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
4% in APM for mid-market buyers
Rank 4 of 70 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 0% of its 24 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In apm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Grafana Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Application performance monitoringIT operations and endpoint4%4 of 700%24accepted challenger
Log managementIT operations and endpoint4%9 of 590%5under 10 labels · led by Datadog Log Management at 20%
Error and crash monitoringDeveloper platform0%35 of 44100%1under 10 labels · led by Sentry at 82%

Movement

This is the first edition on this tier, so no move can be computed for Grafana Cloud yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Grafana Cloud across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500101
GPT-5.4 mini11002
Gemini 3.5 Flash22004
Perplexity Sonar00101
Grok 4.1 Fast11305
Mistral Small00101
DeepSeek V4 Flash02114
Llama 4 Maverick00000
Qwen 3.7 Flash02002
Kimi K201102
GLM 4.7 FlashX03003
MiniMax M2.512205

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct10 labelsNone
Paraphrase9 labels2
Comparative18 labelsNone
Budget-constrained18 labels4
Scale-constrained9 labelsNone
Negative17 labels2not counted in share
First choiceAlternativeMentionNegative81 labels in all, every segment counted; 6 of the 8 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Go with New Relic's free tier (if you have only 1 admin) or Grafana Cloud (if you have up to 3 users and prefer open standards)” Gemini 3.5 Flash · APM · budget prompt · first choice
“Better Stack or Grafana Cloud represents the healthiest intersection of developer adoption” Gemini 3.5 Flash · Logs · paraphrase prompt · first choice
“Favor OpenTelemetry-native tools (e.g., Grafana Cloud, Elastic APM) to avoid vendor lock-in” Grok 4.1 Fast · APM · negative prompt · first choice
“Best overall for limited budget and flexibility: Grafana Cloud” GPT-5.4 mini · APM · budget prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“But it's more of a full observability platform than a pure error tracker.” DeepSeek V4 Flash · Error monitoring · budget prompt · soft negative

Named alongside

The products named in the same answers as Grafana Cloud, over the 81 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Grafana Cloud was named but was not.
ProductSame answerTook the first choice insteadHead to head
New Relic53 of 8115Not in the top three
Datadog49 of 8110Not in the top three
Dynatrace48 of 817Not in the top three
SigNoz30 of 814Not in the top three
AppDynamics26 of 810Not in the top three
Sentry21 of 813Not in the top three
Datadog Log Management21 of 812Not in the top three
Better Stack19 of 818Not in the top three
Splunk18 of 811Not in the top three
Elastic APM14 of 810Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Grafana Cloud. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 61 of the 81 answers that named Grafana Cloud and are not a share of its labels.

Domains cited

openobserve.ai29
cubeapm.com28
newrelic.com24
toolradar.com23
g2.com18
reveillesoftware.com18
instatus.com16
middleware.io16
rollbar.com16
motadata.com15

203 of the 203 domain citations in answers naming Grafana Cloud came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Grafana Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as Grafana Cloud; a claim can dispute any of them.
Grafana Cloud (Loki) 1Grafana Cloud / Prometheus 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Grafana Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Grafana Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at grafana.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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