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AIOps platforms · October 2026 Edition

New Relic vs Dynatrace

Five of fourteen models named New Relic first on the direct prompt; six named Dynatrace. New Relic was named by twelve of the fourteen models and Dynatrace by fourteen and New Relic carries 36 labels and Dynatrace 49, so the shares are not directly comparable.

New Relic

accepted challenger

Named in eight categories this edition.

Dynatrace

criticized challenger

Named in eleven categories this edition.

First-choice share17%13%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate3%27%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#3A position in a field of 10; printed, not drawn.
Labels3649A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, New Relic reading right to left. Rank and label count are printed, not drawn.Datadog was named alongside these two in nine of the fourteen direct answers. New Relic vs Datadog · New Relic vs BigPanda · New Relic vs PagerDuty AIOps

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the aiops platforms page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
New RelicFirst choices, of fourteen modelsDynatrace
Direct565 against Dynatrace
Paraphrase011 against Dynatrace
Comparative08
Budget-constrained404 against Dynatrace
Scale-constrained00
Negative001 against New Relic · 3 against Dynatrace
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, New Relic and Dynatrace were named in the same answer 437 times, of the 720 answers naming New Relic and the 769 naming Dynatrace. In those answers Dynatrace took the first choice eighty-one times and New Relic fifty-eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where New Relic and Dynatrace stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
New Relic Dynatrace first choice named as an alternative argued againstblank: not namedEach cell is one answer, New Relic on the left and Dynatrace on the right.

The direct prompt

The plain question, one answer per model, grouped by where New Relic and Dynatrace stood in it.

Both were the first choice

1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
Muse Glimmer 30BDatadog, Dynatrace, New Relic alternatives: Freshservice

New Relic first, Dynatrace an alternative

4 of 14 modelsDynatrace was named in the answer but not as the choice, or not at all.
Perplexity SonarNew Relic alternatives: Coralogix
DeepSeek V4 FlashLogicMonitor, New Relic alternatives: BigPanda, Freshservice, PagerDuty
Kimi K2New Relic alternatives: Datadog, LogicMonitor
MiniMax M2.5Datadog, New Relic alternatives: Dynatrace

Dynatrace first, New Relic an alternative

5 of 14 modelsNew Relic was named in the answer but not as the choice, or not at all.
GPT-5.4 miniDynatrace alternatives: Datadog, New Relic, Splunk
Mistral SmallDynatrace alternatives: BigPanda, LogicMonitor, New Relic
Llama 4 MaverickDynatrace
Qwen 3.7 FlashDynatrace alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry
GLM 4.7 FlashXDynatrace alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5PagerDuty alternatives: BigPanda, LogicMonitor, New Relic
Gemini 3.5 FlashDatadog, LogicMonitor alternatives: New Relic, PagerDuty
Grok 4.1 FastDatadog alternatives: New Relic
GPT-6 LunaDatadog alternatives: Dynatrace, New Relic

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
New Relic leads by eight points.
New Relic12%#2 of 16
Dynatrace3%#10 of 16
The full small business standing →
Mid-marketThe figures above
New Relic leads by four points.
New Relic17%#1 of 10
Dynatrace13%#3 of 10
The full mid-market standing →
Enterprise
The order flips: Dynatrace leads at enterprise.
Dynatrace39%#1 of 11
New Relic2%#6 of 11
The full enterprise standing →

What the models said about New Relic

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.

“New Relic (The Best SaaS Free-Tier Option) ... Its 100 GB/month free tier includes full-access AIOps and APM tools.” Gemini 3.5 Flash · budget prompt · first choice

What the models said about Dynatrace

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Platforms to Avoid (For Now) ... Dynatrace is exceptionally precise, but its premium pricing and complex configuration require dedicated platform engineering teams” Gemini 3.5 Flash · direct prompt · hard negative
“Choose Dynatrace if: You want a "all-in-one" solution where you don't need third-party monitors, and you require automated code-level root cause identification.” Qwen 3.7 Flash · comparative prompt · first choice
“Dynatrace and BigPanda are often recommended due to their scalability, ease of integration, and strong noise reduction features” Mistral Small · paraphrase prompt · first choice
“Dynatrace is the best overall AIOps platform due to its robust features, strong user ratings, and suitability for mid-market needs” Mistral Small · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.