IT AI Index

Index › Products › Microsoft Dynamics 365 · October 2026 Edition

Microsoft · 2 categories · Named, not ranked

Microsoft Dynamics 365

9Judge labels

4First choices

1Negative labels

4 / 14Models named it

2Categories

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Microsoft Dynamics 365 was named 3 times in IT financial mgmt and 1 other category, where Nicus ITFM Platform led with 9%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market11 of 159

under the label threshold

Enterprise6 of 108

under the label threshold

In it financial mgmt · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Microsoft Dynamics 365 for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
IT financial management	IT operations and endpoint	4%	11 of 159	0%	2	under 10 labels · led by Nicus ITFM Platform at 9%
Master data management	Data platform	0%	28 of 92	0%	1	under 10 labels · led by Profisee MDM at 41%

Movement

This is the first edition on this tier, so no move can be computed for Microsoft Dynamics 365 yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Microsoft Dynamics 365 across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	1	0	1
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	0	0
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	1	1
GPT-6 Luna	0	0	0
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase6 labels4

Comparative0 labelsNone

Budget-constrained0 labelsNone

Scale-constrained2 labelsNone

Negative1 labelNone

First choiceAlternativeMentionNegative9 labels in all, every segment counted; 4 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Microsoft Dynamics 365 - designed for mid-size and enterprise teams that want a single system to manage sales, finance, operations, and customer data.” Llama 4 Maverick · IT financial mgmt · paraphrase prompt · first choice

“I would recommend Microsoft Dynamics 365 as the default first choice” Perplexity Sonar · IT financial mgmt · paraphrase prompt · first choice

“If you're already in the Microsoft ecosystem → Evaluate Dynamics MDM (or Dataverse)” MiniMax M2.5 · Master data · scale prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Microsoft Dynamics 365, over the 9 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Dynamics 365 was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Odoo3 of 90Not among the top eight

NetSuite2 of 90Not among the top eight

Oracle NetSuite2 of 90Not among the top eight

Salesforce2 of 90Not among the top eight

Ataccama ONE1 of 91Not among the top eight

Dedupely1 of 91Not among the top eight

Duplicate Check1 of 91Not among the top eight

Informatica MDM1 of 91Not among the top eight

Planview Portfolios1 of 91Not among the top eight

Acumatica1 of 90Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Microsoft Dynamics 365. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 9 of the 9 answers that named Microsoft Dynamics 365 and are not a share of its labels.

Domains cited

cal.com5

clinked.com4

larksuite.com4

capterra.com3

monday.com3

peoplemanagingpeople.com3

us.fitgap.com3

wifitalents.com3

builtin.com2

creatio.com2

Thirty-two of the thirty-two domain citations in answers naming Microsoft Dynamics 365 came from somebody else's page.

Pages cited

cal.com/postsphere/10-best-business-management-software-for-growing-companies-in-20265

clinked.com/blog/business-management-software4

capterra.com/business-management-software3

larksuite.com/en_us/blog/business-management-software3

peoplemanagingpeople.com/tools/best-business-management-software3

us.fitgap.com/search/erp-systems/b2b3

builtin.com/articles/business-management-software2

creatio.com/glossary/b2b-crm2

Pages are listed as the models cited them.

Search and answers

Where Microsoft Dynamics 365 stands in Google search beside where it stands in the models' answers.

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In search

Google, US estimates

Searches for its name, Google: 12,100 a month (“microsoft dynamics 365”)
AI search demand for its name, est.: 604 a month
Its own site: It sits on Microsoft's site (microsoft.com), so there are no site figures for it alone

In answers

This edition

Share of first choices

rank 11 of 159 in IT financial mgmt

Segment leader

Nicus ITFM Platform

First choices: 4 across its categories
Named in: 9 answers
Its own site cited: in 9 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Follow Microsoft Dynamics 365

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Microsoft is the company behind Microsoft Dynamics 365.

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On record

Company records

Also from Microsoft: Microsoft 365, Microsoft 365 Admin Center, Microsoft 365 Administration, Microsoft 365 Backup, Microsoft 365 Compliance Center, Microsoft 365 Copilot, Microsoft 365 Copilot Chat, Microsoft 365 DSC and 164 more

In its own words

Stated by the vendor, not checked

Positioning: Agentische Unternehmens-Apps für die Spitze
microsoft.com/de-de/dynamics-365
For: Teams, die smarter verkaufen, Kundschaft schneller betreuen und profitabler arbeiten möchten
microsoft.com/de-de/dynamics-365
Price stated: Pläne und Preise anzeigen microsoft.com/de-de/dynamics-365
Starting price: 56,30 € microsoft.com/de-de/dynamics-365/products/sales
Free plan or trial: Kostenlos testen microsoft.com/de-de/dynamics-365
Certifications: RPA mit Microsoft Power AutomateMicrosoft Certification-ÜbungstestsGrundlagenzertifizierung
Customers named: EYTaylor FarmsRivertyLenovoNespresso FranceSNÖ HotelsKPMG USAOrkla Food Ingredients AS
Not stated on the pages read: Integrations, hosting

What Microsoft Dynamics 365's own pages state, read October 6, 2026: microsoft.com/de-de/dynamics-365, microsoft.com/de-de/dynamics-365/customer-success, microsoft.com/de-de/dynamics-365/solutions/erp, microsoft.com/de-de/dynamics-365/products/sales, microsoft.com/de-de/dynamics-365/products/finance. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft Dynamics 365's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft Dynamics 365, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Microsoft Dynamics 365 by email, built from the raw record of the edition. It shows:

where Microsoft Dynamics 365 is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Microsoft Dynamics 365, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.