IT AI Index

Index › Products › Lakeside SysTrack · October 2026 Edition

1 category · Named, not ranked

Lakeside SysTrack

15Judge labels

1First choices

4Negative labels

7 / 14Models named it

1Category

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.

Standing

6 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Lakeside SysTrack was named 6 times in DEX, where ControlUp led with 13%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business28 of 188

under the label threshold

Mid-market47 of 219

under the label threshold

Enterprise29 of 182

under the label threshold

In dex · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Lakeside SysTrack for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Digital employee experience	IT operations and endpoint	0%	47 of 219	33%	6	under 10 labels · led by ControlUp at 13%

Movement

This is the first edition on this tier, so no move can be computed for Lakeside SysTrack yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Lakeside SysTrack across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Negative	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	1	1
Perplexity Sonar	0	0	0
Grok 4.1 Fast	1	0	1
Mistral Small	0	0	0
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	1	0	1
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	0	0	0
GPT-6 Luna	2	0	2
Muse Glimmer 30B	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase3 labelsNone

Comparative3 labels1not counted in share

Budget-constrained4 labels1

Scale-constrained1 labelNone

Negative1 labelNone

First choiceAlternativeMentionNegative15 labels in all, every segment counted; 1 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Lakeside SysTrack if deep endpoint diagnostics, hardware and software optimization, or detailed root-cause investigation are top priorities.” GPT-6 Luna · DEX · paraphrase prompt · alternative

“Consider Lakeside SysTrack as another option if detailed endpoint telemetry is central to your evaluation.” GPT-6 Luna · DEX · direct prompt · alternative

“Best for Deep Analytics: Lakeside SysTrack” Kimi K2 · DEX · direct prompt · alternative

“Lakeside (reliability engineering)” Grok 4.1 Fast · DEX · scale prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid (For Now) for Mid-Sized B2B: Nexthink & Lakeside SysTrack:” DeepSeek V4 Flash · DEX · paraphrase prompt · hard negative

“they require heavy financial investments, complex deployments, and dedicated IT resources” Gemini 3.5 Flash · DEX · budget prompt · soft negative

Named alongside

The products named in the same answers as Lakeside SysTrack, over the 15 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Lakeside SysTrack was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Nexthink Infinity15 of 155Not among the top eight

ControlUp8 of 152Not among the top eight

TeamViewer DEX7 of 152Not among the top eight

Riverbed Aternity4 of 150Not among the top eight

1E3 of 150Not among the top eight

Uniswap3 of 150Not among the top eight

Aternity2 of 150Not among the top eight

CoW Swap2 of 150Not among the top eight

ControlUp Edge DX2 of 150Not among the top eight

ControlUp ONE2 of 150Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Lakeside SysTrack. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 14 of the 15 answers that named Lakeside SysTrack and are not a share of its labels.

Domains cited

controlup.com10

teamviewer.com8

dexdigital.ai4

flexxible.com4

gartner.com4

sobrii.io4

docs.nexthink.com3

firsthr.app3

g2.com3

nexthink.com3

Forty-six of the forty-six domain citations in answers naming Lakeside SysTrack came from somebody else's page.

Pages cited

teamviewer.com/en-us/special/best-digital-employee-experience-software6

dexdigital.ai/learn/dex-tools.html4

sobrii.io/blog/digital-employee-experience4

docs.nexthink.com/platform/overview/capabilities3

firsthr.app/compare/general/employee-experience-platform3

gartner.com/reviews/market/digital-employee-experience-management-tools3

quicknode.com/builders-guide/best/top-10-decentralized-exchanges-dexs3

youtube.com/watch3

Pages are listed as the models cited them.

Search and answers

lakesidesoftware.com is not in Google's top ten for any of the category's searches. In the answers, Lakeside SysTrack takes 0% of first choices and ControlUp takes 13%.

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In search

Google, US estimates

Position for “dex platform”

–

not in the top ten

Position for “dex platforms”

–

not in the top ten

Searches for its name, Google: 140 a month (“lakeside systrack”)
AI search demand for its name, est.: 8 a month
Organic visits to its site: about 5,117 a month
Searches its site ranks for: 1,228 · 96 in the top three
Sites linking to it: 1,782
Paid Google search: No ads found in the estimate; that does not mean it runs none

Ads on Google

None found in Google's ad transparency records for the US

In answers

This edition

Share of first choices

rank 47 of 219 in DEX

Segment leader

13%

ControlUp

First choices: 1 across its categories
Named in: 15 answers
Its own site cited: in 14 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on lakesidesoftware.com

1,044

subdomains included

Content

791

counted in the table below

Documentation

Product · Integration

47 · 48

Kind	Pages	Last 90 days	Latest	Categories named
Blog	366	7	2026-09-17	DEX, ITSM
News or press	247	1	2026-07-21	DEX, ITSM
Report or ebook	59	2	2026-08-17	DEX
Podcast or video	45	1	2026-08-17	DEX
Case study	40	0	2026-07-06	ITSM, DEX
Webinar or virtual event	18	3	2026-09-11
Comparison	9	undated		Network monitoring
Conference or event	3	undated
Glossary or explainer	3	undated
Template or tool	1	undated		DEX

Most recent

2026-09-17Dex platform what to look for in a mature market blog
2026-09-11Systrack q3 product webinar whats new in 11 8 whats next webinar or virtual event
2026-09-09Webinar sweepstakes webinar or virtual event
2026-08-25Confidently elegantly wrong how ai is disrupting it blog
2026-08-25Sre for euc endpoint reliability as the last mile of site resilience blog
2026-08-25The ai powered help desk has a bloat problem blog

How it is countedHide how it is counted

Every page lakesidesoftware.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Follow Lakeside SysTrack

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Lakeside SysTrack is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: The DEX Engineering Platform. SysTrack is how organizations with complex IT environments get the observability they need to solve problems and make data-driven decisions across their entire digital estate.
lakesidesoftware.com
For: organizations with complex IT environments
lakesidesoftware.com
Integrations claimed: 10 lakesidesoftware.com
Certifications: ISO/IEC 27001:2022SOC 2 Type 2EU-US DPFHIPAASwiss-US DPFUK Extension to EU-US DPF
Customers named: Clifford ChanceKyndrylLexisNexisPIMCOSchönherrSisecamQualtrics
Not stated on the pages read: Price, starting price, free plan or trial, hosting

What Lakeside SysTrack's own pages state, read October 5, 2026: lakesidesoftware.com, trust.lakesidesoftware.com, lakesidesoftware.com/platform, lakesidesoftware.com/case-studies, lakesidesoftware.com/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Lakeside SysTrack's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Lakeside SysTrack, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Lakeside SysTrack by email, built from the raw record of the edition. It shows:

where Lakeside SysTrack is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Lakeside SysTrack, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.