Every category where a model named TeamViewer DEX for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Digital employee experience	IT operations and endpoint	6%	5 of 219	0%	9	under 10 labels · led by ControlUp at 13%

Movement

This is the first edition on this tier, so no move can be computed for TeamViewer DEX yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated TeamViewer DEX across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	1	0	1
Gemini 3.5 Flash	0	3	1	4
Perplexity Sonar	0	0	0	0
Grok 4.1 Fast	0	1	0	1
Mistral Small	0	0	0	0
DeepSeek V4 Flash	1	0	0	1
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	0	0
GLM 4.7 FlashX	1	0	0	1
MiniMax M2.5	0	0	0	0
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	1	0	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct11 labels3

Paraphrase5 labels2

Comparative2 labels1not counted in share

Budget-constrained6 labels4

Scale-constrained7 labels1

Negative0 labelsNone

First choiceAlternativeMentionNegative31 labels in all, every segment counted; 10 of the 11 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“pick TeamViewer DEX if your priority is improving the technology experience employees have day-to-day with lower TCO” Muse Glimmer 30B · DEX · paraphrase prompt · first choice

“For most mid-market B2B companies, TeamViewer DEX or ControlUp are likely your best starting points.” GLM 4.7 FlashX · DEX · direct prompt · first choice

“The Top Recommendation: TeamViewer DEX (formerly 1E)” DeepSeek V4 Flash · DEX · paraphrase prompt · first choice

“a good option if you want autonomous remediation and you already use TeamViewer-adjacent tooling” GPT-5.4 mini · DEX · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as TeamViewer DEX, over the 31 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and TeamViewer DEX was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Nexthink Infinity29 of 318Not among the top eight

ControlUp16 of 312Not among the top eight

Uniswap8 of 310Not among the top eight

Lakeside SysTrack7 of 310Not among the top eight

1E5 of 310Not among the top eight

Aternity5 of 310Not among the top eight

Flexxible5 of 310Not among the top eight

Microsoft Viva4 of 310Not among the top eight

Riverbed Aternity4 of 310Not among the top eight

Jupiter3 of 310Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named TeamViewer DEX. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 31 of the 31 answers that named TeamViewer DEX and are not a share of its labels.

Domains cited

teamviewer.comYour site27

flexxible.com16

dexdigital.ai14

g2.com13

controlup.com9

sobrii.io9

gartner.com8

us.fitgap.com8

mcpc.com7

workforceexperience.hp.com7

Ninety-one of the 118 domain citations in answers naming TeamViewer DEX came from somebody else's page.

Pages cited

dexdigital.ai/learn/dex-tools.html14

teamviewer.com/en-us/special/best-digital-employee-experience-software13

teamviewer.com/en/special/best-digital-employee-experience-software12

g2.com/categories/digital-employee-experience-dex-management/enterprise10

sobrii.io/blog/digital-employee-experience9

teamviewer.com/en-mea/special/best-digital-employee-experience-software9

us.fitgap.com/search/digital-employee-experience-dex-management-software/enterprise8

mcpc.com/insights/article/choosing-the-right-dex-platform7

Pages are listed as the models cited them.

Search and answers

teamviewer.com is not in Google's top ten for any of the category's searches. In the answers, TeamViewer DEX takes 6% of first choices and ControlUp takes 13%.

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In search

Google, US estimates

Position for “dex platform”

–

not in the top ten

Position for “dex platforms”

–

not in the top ten

Searches for its name, Google: 90 a month (“teamviewer dex”)
AI search demand for its name, est.: 1 a month
Organic visits to its site: about 516,592 a month
Searches its site ranks for: 22,524 · 3,267 in the top three
Sites linking to it: 96,452
Paid Google search: 8 searches its ads show for, about 244 clicks and $19,425 a month (estimate)

Ads on GoogleDetailLess

24+ ads · 13 text, 9 image, 2 video · 24 shown in the last 30 days

First shown January 2024, as TeamViewer US LLC, verified. Ads started 2025-10 to 2026-09: 14 in the year, 10 before. 96 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 5 of 219 in DEX

Segment leader

13%

ControlUp

First choices: 10 across its categories
Named in: 31 answers
Its own site cited: in 31 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on teamviewer.com

52,661

subdomains included

Content

16,443

counted in the table below

Documentation

14,377

Product · Integration

3,865 · 891

Kind	Pages	Last 90 days	Latest
Blog	8,651	1	2026-09-24
News or press	3,213	undated
Case study	1,928	2	2026-09-24
Glossary or explainer	795	0	2023-03-14
Webinar or virtual event	692	undated
Comparison	448	undated
Report or ebook	428	0	2025-02-11
Conference or event	252	undated
Template or tool	36	undated

Most recent

2026-09-24Akzonobel case study
2026-09-24Introducing teamviewer model context protocol integration blog
2026-08-21Eudaria case study
2026-06-16Building the autonomous workplace blog
2025-04-08Dhl case study
2025-02-11How to successfully deploy a dex tool report or ebook

How it is countedHide how it is counted

Every page teamviewer.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as TeamViewer DEX

What the judge wrote, as written, with how often. The vendor table decides that these count as TeamViewer DEX; a claim can dispute any of them.

TeamViewer (1E) 1

Follow TeamViewer DEX

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

TeamViewer DEX is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Real-time troubleshooting
teamviewer.com
For: IT teams
teamviewer.com
Free plan or trial: 30-day free trial teamviewer.com/cs/pricing
Integrations claimed: 8 teamviewer.com/cs/pricing
Certifications: ISO/IEC 27001HIPAA/HITECHSOC 2 and 3
Customers named: The Mercedes-AMG PETRONAS Formula One TeamMG-IT ServiceLucky BikeCarollo
Not stated on the pages read: Price, starting price, hosting

What TeamViewer DEX's own pages state, read October 5, 2026: teamviewer.com, teamviewer.com/cs/pricing, teamviewer.com/cn/products/tensor/security, teamviewer.com/cs/platform, teamviewer.com/cn/global/support/knowledge-base/other-products/teamviewer-engage/admin-manuals/sales-suite/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when TeamViewer DEX's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as TeamViewer DEX, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for TeamViewer DEX by email, built from the raw record of the edition. It shows:

where TeamViewer DEX is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name TeamViewer DEX, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.