1 category · Named, not rankedEnjo
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| AI IT support agents | IT operations and endpoint | 0% | 40 of 121 | 0% | 2 | under 10 labels · led by Freshservice with Freddy AI at 11% |
Movement
By model
How each model treated Enjo across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Enjo is an AI-driven support automation platform tailored for large companies that trains AI agents on company-specific data” Claude Haiku 4.5 · AI IT agents · comparative prompt · first choice
“If you want a standalone AI-native solution, consider Enjo or Decagon.” Mistral Small · AI IT agents · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
Named alongside
The products named in the same answers as Enjo, over the 3 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Enjo was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 3 of the 3 answers that named Enjo and are not a share of its labels.
Domains cited
Thirteen of the sixteen domain citations in answers naming Enjo came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 190 | 28 | 2026-09-28 | ITSM | |
| Comparison | 22 | 9 | 2026-08-04 | ITSM | |
| Case study | 10 | undated | |||
| Glossary or explainer | 3 | 1 | 2026-07-23 | ||
| Report or ebook | 1 | undated |
Most recent
- 2026-09-28Reliability insights for ai actions and ai flows 347586 blog
- 2026-09-23Live chat software blog
- 2026-09-23Best live chat software blog
- 2026-09-21Auto customer creation for jira 346793 blog
- 2026-09-14The new enjo interface 346743 blog
- 2026-09-07Servicenow ticketing now available in microsoft teams 346742 blog
How it is countedHide how it is counted
Every page enjo.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read October 5, 2026.
Follow Enjo
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Enjo is its own company.ShowHide
The company
In its own words
Stated by the vendor, not checked- Positioning
- AI Support Agent That Resolves Requests End to End
- For
- large enterprises
- Price stated
- A tenth of the cost of leading incumbent platforms. enjo.ai
- Starting price
- 0 enjo.ai/pricing
- Free plan or trial
- Start free, no credit card, live the same day. enjo.ai
- Integrations claimed
- 20 enjo.ai · 100 enjo.ai/integrations pages disagree
- Certifications
- SOC 2 Type IIISO 27001GDPR compliant
- Customers named
- Amber GroupRakutenBookMyShoweDreams ODIGEOCubicYotpoAuroraTop Global Crypto Exchange
- Not stated on the pages read
- Hosting
What Enjo's own pages state, read October 5, 2026: enjo.ai, enjo.ai/pricing, enjo.ai/product/inbox, enjo.ai/case-studies, enjo.ai/integrations. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Enjo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Enjo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Enjo by email, built from the raw record of the edition. It shows:
- where Enjo is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Enjo, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.