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IT asset management · October 2026 Edition

Lansweeper vs SolarWinds Service Desk

One of fourteen models named Lansweeper first on the direct prompt; one named SolarWinds Service Desk. Lansweeper was named by fourteen of the fourteen models and SolarWinds Service Desk by eight and Lansweeper carries 45 labels and SolarWinds Service Desk 10, so the shares are not directly comparable.

Lansweeper

accepted challenger

Named in three categories this edition.

SolarWinds Service Desk

criticized challenger

Named in three categories this edition.

First-choice share14%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate11%30%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#6A position in a field of 11; printed, not drawn.
Labels4510A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Lansweeper reading right to left. Rank and label count are printed, not drawn.Freshservice was named alongside these two in twelve of the fourteen direct answers. Freshservice vs Lansweeper · Freshservice vs SolarWinds Service Desk · Snipe-IT vs Lansweeper

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the IT asset management page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
LansweeperFirst choices, of fourteen modelsSolarWinds Service Desk
Direct11
Paraphrase60
Comparative00
Budget-constrained00
Scale-constrained00
Negative005 against Lansweeper · 3 against SolarWinds Service Desk
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Lansweeper and SolarWinds Service Desk stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Lansweeper SolarWinds Service Desk first choice named as an alternative argued againstblank: not namedEach cell is one answer, Lansweeper on the left and SolarWinds Service Desk on the right.

The direct prompt

The plain question, one answer per model, grouped by where Lansweeper and SolarWinds Service Desk stood in it.

Lansweeper first, SolarWinds Service Desk not the choice

1 of 14 modelsSolarWinds Service Desk was named in the answer but not as the choice, or not at all.
GPT-5.4 miniLansweeper alternatives: Flexera One IT Asset Management, ManageEngine ServiceDesk Plus

SolarWinds Service Desk first, Lansweeper not the choice

1 of 14 modelsLansweeper was named in the answer but not as the choice, or not at all.
Llama 4 MaverickManageEngine AssetExplorer, NinjaOne, SolarWinds Service Desk

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Grok 4.1 FastManageEngine AssetExplorer alternatives: Freshservice, InvGate Insight/Assets, Lansweeper
Mistral SmallFreshservice, NinjaOne alternatives: SolarWinds Service Desk
Qwen 3.7 FlashFreshservice alternatives: ManageEngine AssetExplorer, Snipe-IT, SolarWinds Service Desk
GLM 4.7 FlashXFreshservice alternatives: InvGate Asset Management, Lansweeper, ManageEngine AssetExplorer
GPT-6 LunaFreshservice alternatives: Jira Service Management, Lansweeper
Muse Glimmer 30BFreshservice alternatives: InvGate Asset Management, ManageEngine AssetExplorer, SolarWinds Service Desk

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Freshservice, InvGate Asset Management alternatives: Alloy Navigator, ManageEngine AssetExplorer
Gemini 3.5 FlashFreshservice alternatives: Asset Panda, InvGate Asset Management, Setyl
Perplexity SonarFreshservice alternatives: InvGate Asset Management, ServiceNow IT Asset Management
DeepSeek V4 FlashFreshservice alternatives: ManageEngine AssetExplorer, NinjaOne
Kimi K2Freshservice alternatives: AssetSonar, InvGate Asset Management, ManageEngine AssetExplorer
MiniMax M2.5Freshservice, InvGate Asset Management alternatives: ManageEngine AssetExplorer

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Lansweeper leads by six points.
Lansweeper6%#3 of 15
SolarWinds Service Desk0%#– of 15
The full small business standing →
Mid-marketThe figures above
Lansweeper leads by twelve points.
Lansweeper14%#3 of 11
SolarWinds Service Desk2%#6 of 11
The full mid-market standing →
Enterprise
Lansweeper leads by nine points.
Lansweeper9%#3 of 12
SolarWinds Service Desk0%#– of 12
The full enterprise standing →

What the models said about Lansweeper

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Platforms to Avoid Due to Performance/Stability Issues... it becomes "bloated."” Qwen 3.7 Flash · negative prompt · hard negative
“Who should avoid/be cautious: Small-to-midsize businesses with tight, predictable budgets who do not want to be locked into multi-year, rising-cost contracts.” Gemini 3.5 Flash · negative prompt · soft negative
“user sentiment can be mixed in some review channels, so I'd caution buyers to test reporting depth, support responsiveness, and total cost before committing” GPT-5.4 mini · negative prompt · soft negative
“Most recommended: For the majority of mid-sized B2B companies, Lansweeper offers the best balance of automated discovery, software license management, cost-effectiveness, and scalability” DeepSeek V4 Flash · paraphrase prompt · first choice
“I'd usually recommend Lansweeper if your main goal is accurate hardware + software inventory/discovery” GPT-5.4 mini · paraphrase prompt · first choice
“The Best All-Rounder for Deep Discovery: Lansweeper ... Lansweeper is the industry standard.” Gemini 3.5 Flash · paraphrase prompt · first choice

What the models said about SolarWinds Service Desk

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“Platforms to Avoid Due to Reputation (Trust/Safety)... SolarWinds lost significant trust in the market” Qwen 3.7 Flash · negative prompt · hard negative
“likely to be one of the following: SolarWinds Service Desk, ManageEngine AssetExplorer, or NinjaOne” Llama 4 Maverick · direct prompt · first choice
“cost-effective, user-friendly IT asset management tool designed primarily for small to mid-sized businesses” Muse Glimmer 30B · paraphrase prompt · alternative
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.