PagerDuty vs Rootly
Three of fourteen models named PagerDuty first on the direct prompt; one named Rootly. PagerDuty was named by fourteen of the fourteen models and Rootly by twelve and PagerDuty carries 72 labels and Rootly 33, so the shares are not directly comparable.
Named in four categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the incident management and on-call page.
By framing
PagerDutyFirst choices, of fourteen modelsRootly
Across every category in the October 2026 Edition, PagerDuty and Rootly were named in the same answer ninety-seven times, of the 272 answers naming PagerDuty and the 106 naming Rootly. In those answers Rootly took the first choice twelve times and PagerDuty thirty-four.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | | | |
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | | | | |
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
PagerDuty Rootly first choice named as an alternative argued againstblank: not namedEach cell is one answer, PagerDuty on the left and Rootly on the right.The direct prompt
PagerDuty first, Rootly not the choice
3 of 14 modelsRootly was named in the answer but not as the choice, or not at all.Rootly first, PagerDuty an alternative
1 of 14 modelsPagerDuty was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
3 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
PagerDuty11%#3 of 13Rootly7%#5 of 13PagerDuty57%#1 of 9Rootly0%#7 of 9What the models said about PagerDuty
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Avoid PagerDuty unless you truly need enterprise-grade features” Kimi K2 · budget prompt · hard negative
“The legacy heavyweight. Unrivaled for raw paging and alert routing reliability, but can feel clunky, expensive, and require a lot of manual configuration” Gemini 3.5 Flash · scale prompt · soft negative
“their paid tiers are expensive. Their "Starter" edition is free, but it lacks advanced reporting and custom escalation rules” Qwen 3.7 Flash · budget prompt · soft negative
“the sweet spot is likely a modern "Cloud-Native" Incident Manager (like PagerDuty, Opsgenie, Statuspage, or newer competitors like FireHydrant or Phoebe)” Qwen 3.7 Flash · scale prompt · first choice
“PagerDuty – Best for enterprise incident management, strong end-to-end orchestration, AI/automation, and Slack/Teams integration. Pricing higher, feature rich.” Muse Glimmer 30B · scale prompt · first choice
“Industry leader with 750+ integrations ... Choose PagerDuty if you need dedicated alerting, on-call management, and have diverse tooling” MiniMax M2.5 · comparative prompt · first choice
What the models said about Rootly
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.
“some vendors (like Rootly) have separate pricing for on-call, AI, and status pages that can balloon your bill” DeepSeek V4 Flash · scale prompt · soft negative
“The Best All-Around Alternative: Rootly ... Choose Rootly if you want to improve your incident response processes and save money simultaneously.” Qwen 3.7 Flash · paraphrase prompt · first choice
“Actively consider instead: For modern teams, look at incident.io, Rootly, FireHydrant” DeepSeek V4 Flash · negative prompt · first choice
“Consider modern, Slack-native platforms like incident.io, Rootly” Gemini 3.5 Flash · negative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.