AI Indexes
IT AI Index
Index › Products › WebEx · October 2026 Edition
2 categories · Ranked

WebEx

44Judge labels
5First choices
6Negative labels
14 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.8, every buyer segment counted.
Best standing
8% in Video conferencing for enterprise buyers
Rank 13 of 50 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 8% of its 12 labels there were negative.
What the models named instead of WebEx →
By buyer segmentRead the same way at every buyer size.
In video conferencing · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named WebEx for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Video conferencingIT operations and endpoint0%13 of 508%12accepted challenger
Streaming platformsData platform0%54 of 980%1under 10 labels · led by Confluent Cloud at 39%newNew since September 2026: not ranked then, 0% now.

Movement

This is the first edition on this tier, so no move can be computed for WebEx yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated WebEx across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini02204
Gemini 3.5 Flash01001
Perplexity Sonar01001
Grok 4.2000011
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick00101
Qwen 3.7 Flash00000
Kimi K200101
GLM 4.7 FlashX00000
MiniMax M2.501102
GPT-6 Luna00000
Muse Glimmer 30B02002

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct13 labels4
Paraphrase9 labels1
Comparative4 labelsNone
Budget-constrained2 labelsNone
Scale-constrained10 labelsNone
Negative6 labelsNone
First choiceAlternativeMentionNegative44 labels in all, every segment counted; 5 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“e.g., Webex by Cisco is commonly highlighted for enterprise security: FedRAMP authorized, E2EE, real-time translation in 100+ languages.” Muse Glimmer 30B · Video conferencing · scale prompt · alternative
“Growing businesses: Webex is a great option for businesses that are growing because it scales well.” Muse Glimmer 30B · Video conferencing · paraphrase prompt · alternative
“Choose Webex if your company values enterprise-grade meeting controls and hybrid-work features” GPT-5.4 mini · Video conferencing · paraphrase prompt · alternative
“Best if you're deeply invested in Cisco hardware / phone systems / IT governance: Webex” GPT-5.4 mini · Video conferencing · direct prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“costs stay low vs. enterprise tools like Webex ($12+)” Grok 4.20 · Video conferencing · budget prompt · soft negative

Named alongside

The products named in the same answers as WebEx, over the 44 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and WebEx was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Zoom Workplace39 of 4415Not among the top eight
Google Meet33 of 443Not among the top eight
Microsoft32 of 4410Not among the top eight
Teams6 of 441Not among the top eight
Zoho Meeting5 of 441Not among the top eight
Dialpad3 of 440Not among the top eight
GoTo Meeting3 of 440Not among the top eight
GoToMeeting3 of 440Not among the top eight
TrueConf3 of 440Not among the top eight
Restream2 of 440Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named WebEx. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 40 of the 44 answers that named WebEx and are not a share of its labels.

Search and answers

webex.com is not in Google's top ten for any of the category's searches. In the answers, WebEx takes 0% of first choices and Zoom Workplace takes 42%.
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In search

Google, US estimates
Position for “video conferencing platform”
–
not in the top ten
Position for “video conferencing platforms”
–
not in the top ten
Searches for its name, Google
110,000 a month (“webex”)
AI search demand for its name, est.
7,537 a month
Organic visits to its site
about 373,023 a month
Searches its site ranks for
30,136 · 3,297 in the top three
Sites linking to it
86,119
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
6 ads · 6 text · 0 shown in the last 30 days

First shown January 2026, as SOUTH BROWARD HOSPITAL DISTRICT, verified. Ads started 2025-10 to 2026-09: 6 in the year. 2 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 13 of 50 in video conferencing
Segment leader
42%
Zoom Workplace
First choices
5 across its categories
Named in
44 answers
Its own site cited
in 40 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on webex.com
13,790
subdomains included
Content
2,049
counted in the table below
Documentation
340
Product · Integration
0 · 1
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog1,786212026-09-23DLP
Webinar or virtual event114undated
Case study7302021-02-19
Conference or event4302025-12-17
Glossary or explainer1402025-11-10
Report or ebook12undated
Comparison2undated
Template or tool2undated
News or press2undated
Podcast or video1undated
How it is countedHide how it is counted

Every page webex.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as WebEx

What the judge wrote, as written, with how often. The vendor table decides that these count as WebEx; a claim can dispute any of them.
Webex 9Webex by Cisco 3

Follow WebEx

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

WebEx is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
AI-powered collaboration, customer experience, devices, and platform solutions trusted by leading global brands.
For
enterprise collaboration, customer experience, and device/workspace teams
Free plan or trial
Get started for free. webex.com
Customers named
McLaren Formula 1 TeamConagraT-MobileMaerskCarnival Cruise LineHD SupplyConagra BrandsYUM! Brands
Not stated on the pages read
Price, starting price, integrations, certifications, hosting

What WebEx's own pages state, read October 5, 2026: webex.com, trust.webex.com. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when WebEx's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as WebEx, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for WebEx by email, built from the raw record of the edition. It shows:

  • where WebEx is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name WebEx, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at webex.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.