ServiceNow · 1 category · RankedServiceNow Enterprise Architecture
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Enterprise architecture tools | IT operations and endpoint | 0% | 79 of 113 | 38% | 8 | under 10 labels · led by SAP LeanIX at 25% |
Movement
By model
How each model treated ServiceNow Enterprise Architecture across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 2 | 3 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 2 | 0 | 1 | 3 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If your company already uses ServiceNow for Service Desk or ITSM ... you should likely use their native APM modules.” Qwen 3.7 Flash · EA tools · paraphrase prompt · alternative
“Consider ServiceNow Enterprise Architecture if ServiceNow is already central to your IT operations” GPT-6 Luna · EA tools · paraphrase prompt · alternative
“Start with LeanIX or ServiceNow EA.” GPT-6 Luna · EA tools · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“You should avoid it if: ... You intend to integrate *external* EA tools into it” Qwen 3.7 Flash · EA tools · negative prompt · hard negative
“often not large enough to justify the massive implementation teams and costs associated with traditional heavyweight tools like SAP LeanIX or ServiceNow” Qwen 3.7 Flash · EA tools · scale prompt · soft negative
“if you don't want to build around ServiceNow... check that it meets your broader modeling needs” GPT-6 Luna · EA tools · negative prompt · soft negative
Named alongside
The products named in the same answers as ServiceNow Enterprise Architecture, over the 31 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ServiceNow Enterprise Architecture was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 30 of the 31 answers that named ServiceNow Enterprise Architecture and are not a share of its labels.
Domains cited
Ninety-five of the 105 domain citations in answers naming ServiceNow Enterprise Architecture came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where ServiceNow Enterprise Architecture stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 210 a month (“servicenow enterprise architecture”)
- AI search demand for its name, est.
- 5 a month
- Its own site
- It sits on ServiceNow's site (servicenow.com), so there are no site figures for it alone
In answers
This edition- First choices
- 1 across its categories
- Named in
- 31 answers
- Its own site cited
- in 30 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as ServiceNow Enterprise Architecture
Follow ServiceNow Enterprise Architecture
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
ServiceNow is the company behind ServiceNow Enterprise Architecture.ShowHide
The company
On record
Company recordsIn its own words
Stated by the vendor, not checked- Positioning
- Build a bridge between business processes and IT architecture.
- Not stated on the pages read
- Who it is for, price, starting price, free plan or trial, integrations, certifications, hosting, customers
What ServiceNow Enterprise Architecture's own pages state, read October 5, 2026: careers.servicenow.com/jobs/744000144581511/sr-dir-architecture-and-technology, careers.servicenow.com/jobs/744000152072409/principal-enterprise-architect-korea, careers.servicenow.com/jobs/744000141432089/principal-presales-enterprise-architect, careers.servicenow.com/jobs/744000148528056/solution-architect-strategic-portfolio-enterprise-architecture. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ServiceNow Enterprise Architecture's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ServiceNow Enterprise Architecture, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for ServiceNow Enterprise Architecture by email, built from the raw record of the edition. It shows:
- where ServiceNow Enterprise Architecture is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name ServiceNow Enterprise Architecture, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.