Every category where a model named Salesforce Einstein for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Enterprise AI assistants	Data platform	0%	24 of 145	22%	9	under 10 labels · led by ChatGPT at 25%
Microsegmentation	Network and edge	0%	71 of 94	0%	1	under 10 labels · led by ColorTokens Xshield at 25%
ML platforms	Data platform	0%	52 of 107	0%	1	under 10 labels · led by Azure Machine Learning at 21%	=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

This is the first edition on this tier, so no move can be computed for Salesforce Einstein yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Salesforce Einstein across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	1	0	0	1
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	0	0	0
Grok 4.20	2	0	0	2
Mistral Small	0	0	0	0
DeepSeek V4 Flash	1	0	1	2
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	3	0	1	4
Kimi K2	0	0	0	0
GLM 4.7 FlashX	0	1	0	1
MiniMax M2.5	0	1	0	1
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct6 labelsNone

Paraphrase0 labelsNone

Comparative7 labelsNone

Budget-constrained1 labelNone

Scale-constrained0 labelsNone

Negative4 labelsNone

First choiceAlternativeMentionNegative18 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“their native AI is surprisingly robust for lead scoring and opportunity insights” Qwen 3.7 Flash · ML platforms · direct prompt · alternative

“If you need sales/service/CRM automation → Salesforce Einstein/Agents.” GPT-5.4 mini · Enterprise AI · comparative prompt · alternative

“is the powerhouse option, though it carries a higher price tag and complexity” Qwen 3.7 Flash · Enterprise AI · direct prompt · alternative

“Einstein is trained on CRM data. It provides context-specific answers” Qwen 3.7 Flash · Enterprise AI · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“if the underlying language model is susceptible to "jailbreaking" or prompt injection, it becomes a direct pipeline for stealing PII” Qwen 3.7 Flash · Enterprise AI · negative prompt · soft negative

“Only recommended if you're already on Salesforce and have budget — it's the most expensive option.” DeepSeek V4 Flash · Enterprise AI · direct prompt · soft negative

Named alongside

The products named in the same answers as Salesforce Einstein, over the 18 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Einstein was named but was not.

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ProductSame answerTook the first choice insteadHead to head

ChatGPT10 of 181Not among the top eight

Microsoft 365 Copilot9 of 185Not among the top eight

Microsoft Copilot6 of 183Not among the top eight

Google Gemini6 of 180Not among the top eight

Claude5 of 180Not among the top eight

Amazon Q4 of 180Not among the top eight

Gong4 of 180Not among the top eight

HubSpot Breeze AI3 of 181Not among the top eight

Glean3 of 180Not among the top eight

DataRobot2 of 182Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Salesforce Einstein. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 16 of the 18 answers that named Salesforce Einstein and are not a share of its labels.

Domains cited

coworker.ai6

monday.com6

resources.rework.com6

slite.com6

glean.com5

microsoft.com4

perceptis.ai4

prezent.ai4

xpander.ai4

articsledge.com3

Forty-eight of the forty-eight domain citations in answers naming Salesforce Einstein came from somebody else's page.

Pages cited

slite.com/learn/ai-assistants-for-business6

monday.com/blog/crm-and-sales/enterprise-ai-tools-for-b2b-sales-workflows4

perceptis.ai/blog/best-enterprise-ai-software-in-2026-top-tools-by-category4

prezent.ai/blog/best-b2b-ai-tools4

resources.rework.com/tools/ai-tools/best-ai-tools-for-enterprise-20264

xpander.ai/blog/top-enterprise-personal-ai-assistant-platforms4

coworker.ai/blog/best-enterprise-ai-assistant-20263

getvoip.com/blog/ai-sales-assistants3

Pages are listed as the models cited them.

Search and answers

salesforce.com is not in Google's top ten for any of the category's searches. In the answers, Salesforce Einstein takes 0% of first choices and ChatGPT takes 25%.

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In search

Google, US estimates

Position for “enterprise ai assistant”

–

not in the top ten

Position for “enterprise ai assistants”

–

not in the top ten

Searches for its name, Google: 2,400 a month (“salesforce einstein”)
AI search demand for its name, est.: 421 a month
Organic visits to its site: about 7,941,323 a month
Searches its site ranks for: 242,877 · 49,522 in the top three
Sites linking to it: 211,946
Paid Google search: 14 searches its ads show for, about 363 clicks and $8,259 a month (estimate)

Ads on GoogleDetailLess

115+ ads · 114 text, 1 image · 115 shown in the last 30 days

First shown April 2024, as Salesforce, Inc., verified. Ads started 2025-10 to 2026-09: 79 in the year, 36 before. 5 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 24 of 145 in Enterprise AI

Segment leader

25%

ChatGPT

First choices: 0 across its categories
Named in: 18 answers
Its own site cited: in 16 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on salesforce.com

10,996

subdomains included

Content

710

counted in the table below

Documentation

Product · Integration

270 · 37

Kind	Pages	Last 90 days	Latest
Glossary or explainer	252	0	2025-06-17
Blog	225	4	2026-09-17
Case study	98	undated
Comparison	44	0	2026-04-23
News or press	35	20	2026-09-24
Report or ebook	29	1	2026-09-09
Template or tool	11	0	2026-03-09
Conference or event	8	1	2026-09-08
Webinar or virtual event	4	undated
Podcast or video	4	1	2026-09-17

Most recent

2026-09-24Five dreamforce 2026 takeaways news or press
2026-09-23Higher education ai agents news or press
2026-09-17What does salesforce do blog
2026-09-17Building the agentic enterprise secrets from early adopters podcast or video
2026-09-16Why we post trained our own reasoning model news or press
2026-09-16Missionsforce expansion agents nvidia openai partnerships news or press

How it is countedHide how it is counted

Every page salesforce.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Salesforce Einstein

What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Einstein; a claim can dispute any of them.

Salesforce Einstein / Agentforce 2Salesforce Einstein (Agentforce) 1Salesforce Einstein (Gen-AI) 1Salesforce Einstein (or Agentforce) 1Salesforce Einstein / Einstein Copilot / Agents 1Salesforce Einstein/Agentforce 1

Follow Salesforce Einstein

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Salesforce Einstein is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Create customizable, predictive, and generative AI experiences to fit all your business needs safely.
salesforce.com/pricing
Not stated on the pages read: Who it is for, price, starting price, free plan or trial, integrations, certifications, hosting, customers

What Salesforce Einstein's own pages state, read October 5, 2026: salesforce.com, salesforce.com/pricing, trust.salesforce.com, salesforce.com/products, salesforce.com/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce Einstein's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce Einstein, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Salesforce Einstein by email, built from the raw record of the edition. It shows:

where Salesforce Einstein is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Salesforce Einstein, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.