Every category where a model named New Relic Synthetics for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Website and synthetic monitoring	IT operations and endpoint	2%	11 of 67	21%	29	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for New Relic Synthetics yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated New Relic Synthetics across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	2	1	3
GPT-5.4 mini	0	2	0	0	2
Gemini 3.5 Flash	0	1	1	1	3
Perplexity Sonar	0	1	0	0	1
Grok 4.1 Fast	0	1	0	2	3
Mistral Small	0	1	2	0	3
DeepSeek V4 Flash	0	2	0	0	2
Llama 4 Maverick	0	0	0	0	0
Qwen 3.7 Flash	0	0	0	1	1
Kimi K2	0	1	1	1	3
GLM 4.7 FlashX	0	2	0	0	2
MiniMax M2.5	0	1	1	0	2
GPT-6 Luna	1	1	0	0	2
Muse Glimmer 30B	0	2	0	0	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct8 labelsNone

Paraphrase23 labels4

Comparative23 labels1not counted in share

Budget-constrained4 labelsNone

Scale-constrained8 labelsNone

Negative21 labels1not counted in share

First choiceAlternativeMentionNegative87 labels in all, every segment counted; 4 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“My default recommendation: New Relic for a mid-sized B2B company” GPT-6 Luna · Uptime monitoring · paraphrase prompt · first choice

“Runs synthetic browser and API checks and correlates test results with application performance monitoring” Muse Glimmer 30B · Uptime monitoring · comparative prompt · alternative

“More observability-oriented, useful when you need application and site performance diagnostics.” Perplexity Sonar · Uptime monitoring · comparative prompt · alternative

“Need one platform for everything: Go with Datadog or New Relic.” GPT-5.4 mini · Uptime monitoring · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Datadog, New Relic, and Checkmk are powerful, but overkill for teams that primarily need uptime monitoring and status pages” Claude Haiku 4.5 · Uptime monitoring · negative prompt · soft negative

“requires a massive, expensive platform like Datadog or New Relic *just* for uptime” Qwen 3.7 Flash · Uptime monitoring · scale prompt · soft negative

“The catch: They are extremely expensive and complex to configure.” Gemini 3.5 Flash · Uptime monitoring · scale prompt · soft negative

“High costs with scale; overkill for simple sites” Grok 4.1 Fast · Uptime monitoring · comparative prompt · soft negative

Named alongside

The products named in the same answers as New Relic Synthetics, over the 87 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and New Relic Synthetics was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Datadog Synthetic Monitoring79 of 8714Not among the top eight

UptimeRobot53 of 8715Not among the top eight

Dynatrace47 of 879Not among the top eight

Pingdom47 of 875Not among the top eight

Site24x736 of 8710Not among the top eight

Better Stack34 of 8710Not among the top eight

StatusCake24 of 873Not among the top eight

Checkly19 of 875Not among the top eight

Uptime.com19 of 872Not among the top eight

Catchpoint19 of 870Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named New Relic Synthetics. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 76 of the 87 answers that named New Relic Synthetics and are not a share of its labels.

Domains cited

motadata.com38

uptimerobot.com36

hyperping.com33

contentsquare.com27

site24x7.com27

dotcom-monitor.com22

cubeapm.com21

newrelic.comYour site18

g2.com17

comparitech.com15

236 of the 254 domain citations in answers naming New Relic Synthetics came from somebody else's page.

Pages cited

motadata.com/blog/best-website-monitoring-tools25

site24x7.com/blog/best-website-monitoring-tools-202622

uptimerobot.com/knowledge-hub/comparisons-and-alternatives/13-best-website-monitoring-tool18

contentsquare.com/guides/website-monitoring/tools15

hyperping.com/blog/best-website-monitoring-tools15

pcmag.com/picks/the-best-website-monitoring-services15

dotcom-monitor.com/blog/web-application-monitoring-tools13

tryanalyze.ai/blog/website-monitoring-tools13

Pages are listed as the models cited them.

Search and answers

newrelic.com is not in Google's top ten for any of the category's searches. In the answers, New Relic Synthetics takes 2% of first choices and UptimeRobot takes 24%.

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In search

Google, US estimates

Position for “uptime monitoring tool”

–

not in the top ten

Position for “website monitoring tools”

–

not in the top ten

Searches for its name, Google: 170 a month (“new relic synthetics”)
AI search demand for its name, est.: 9 a month
Its company's site: newrelic.com shared with New Relic's other products; the figures are the site's
Organic visits to its site: about 83,276 a month
Searches its site ranks for: 44,479 · 808 in the top three
Sites linking to it: 24,898
Paid Google search: 2 searches its ads show for, about 16 clicks and $412 a month (estimate)

Ads on GoogleDetailLess

120+ ads · 120 text · 89 shown in the last 30 days

First shown April 2022, as New Relic, Inc, verified. Ads started 2025-10 to 2026-09: 12 in the year, 108 before.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 11 of 67 in uptime monitoring

Segment leader

24%

UptimeRobot

First choices: 4 across its categories
Named in: 87 answers
Its own site cited: in 76 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as New Relic Synthetics

What the judge wrote, as written, with how often. The vendor table decides that these count as New Relic Synthetics; a claim can dispute any of them.

New Relic 27

Follow New Relic Synthetics

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

New Relic is the company behind New Relic Synthetics.

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On record

Company records

Also from New Relic: New Relic AIOps, New Relic Browser, New Relic Errors Inbox, New Relic Logs

In its own words

Stated by the vendor, not checked

Positioning: a powerful suite of tools for proactively monitoring your websites, APIs, and critical business transactions
learn.newrelic.com/introduction-to-synthetics
For: Beginners; this course is for those starting their observability journey with New Relic.
learn.newrelic.com/introduction-to-synthetics
Price stated: Free learn.newrelic.com/introduction-to-synthetics
Free plan or trial: Free learn.newrelic.com/introduction-to-synthetics
Integrations claimed: 780 newrelic.com/platform/synthetics
Certifications: FedRAMP & HIPAA Compliance
Customers named: Domino'sEveryMatrixVerizonWilliam Hill
Not stated on the pages read: Starting price, hosting

What New Relic Synthetics's own pages state, read October 5, 2026: learn.newrelic.com/introduction-to-synthetics, newrelic.com/platform/synthetics, newrelic.com/instant-observability/synthetics-user-flow, newrelic.com/instant-observability/synthetics-availability, newrelic.com/instant-observability/synthetics-optimization. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when New Relic Synthetics's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as New Relic Synthetics, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for New Relic Synthetics by email, built from the raw record of the edition. It shows:

where New Relic Synthetics is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name New Relic Synthetics, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.