| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| Workflow orchestration | 0% · 19 of 78 3 labels | not named | not named |
| Incident management and on-call | 0% · 22 of 60 1 label | not named | not named |
| IT service management | 0% · 33 of 60 1 label | not named | not named |
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| Incident management and on-call | IT operations and endpoint | 0 of 72 | incident.io 25% · PagerDuty 22% · Squadcast 10% |
| IT service management | IT operations and endpoint | 0 of 72 | Freshservice 58% · Jira Service Management 21% · ManageEngine ServiceDesk Plus 10% |
| Workflow orchestration | Data platform | 0 of 72 | Prefect 24% · Dagster 18% · Apache Airflow 16% |
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