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Infrastructure monitoring · October 2026 Edition

New Relic vs Site24x7

Two of fourteen models named New Relic first on the direct prompt; two named Site24x7. New Relic was named by fourteen of the fourteen models and Site24x7 by nine and New Relic carries 49 labels and Site24x7 16, so the shares are not directly comparable.

New Relic

accepted challenger

Named in eight categories this edition.

Site24x7

accepted challenger

Named in eight categories this edition.

First-choice share16%8%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate16%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 13; printed, not drawn.
Labels4916A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, New Relic reading right to left. Rank and label count are printed, not drawn.Datadog was named alongside these two in eight of the fourteen direct answers. Datadog vs New Relic · Datadog vs Site24x7 · Zabbix vs New Relic

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the infrastructure monitoring page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
New RelicFirst choices, of fourteen modelsSite24x7
Direct22
Paraphrase42
Comparative00
Budget-constrained002 against New Relic
Scale-constrained20
Negative006 against New Relic
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where New Relic and Site24x7 stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
New Relic Site24x7 first choice named as an alternative argued againstblank: not namedEach cell is one answer, New Relic on the left and Site24x7 on the right.

The direct prompt

The plain question, one answer per model, grouped by where New Relic and Site24x7 stood in it.

New Relic first, Site24x7 an alternative

2 of 14 modelsSite24x7 was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashNew Relic alternatives: Better Stack, Grafana, LogicMonitor, Site24x7
Grok 4.1 FastNew Relic alternatives: Datadog, ManageEngine OpManager, Site24x7

Site24x7 first, New Relic an alternative

2 of 14 modelsNew Relic was named in the answer but not as the choice, or not at all.
Mistral SmallManageEngine OpManager, Site24x7 alternatives: Netdata
DeepSeek V4 FlashSite24x7 alternatives: Grafana Stack, ManageEngine OpManager, New Relic

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniDatadog alternatives: Dynatrace, Grafana, New Relic
Perplexity SonarPaessler PRTG alternatives: Datadog, ManageEngine OpManager, New Relic, Site24x7, Zabbix
Kimi K2LogicMonitor alternatives: Better Stack, New Relic, Paessler PRTG, Site24x7
GLM 4.7 FlashXDatadog, Grafana alternatives: Dynatrace, ManageEngine OpManager, New Relic
GPT-6 LunaDatadog alternatives: Grafana, New Relic
Muse Glimmer 30BDatadog alternatives: LogicMonitor, ManageEngine OpManager, Paessler PRTG, Prometheus + Grafana, Site24x7, Zabbix

Neither was named

4 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
Llama 4 Maverickno first choice
Qwen 3.7 FlashDatadog alternatives: Grafana, Middleware.io, Paessler PRTG, Prometheus + Grafana, Zabbix
MiniMax M2.5Datadog alternatives: ManageEngine OpManager, Prometheus + Grafana, Sematext

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Site24x7 leads by eleven points.
Site24x716%#1 of 14
New Relic5%#7 of 14
The full small business standing →
Mid-marketThe figures above
The order flips: New Relic leads at mid-market.
New Relic16%#3 of 13
Site24x78%#5 of 13
The full mid-market standing →
Enterprise
Site24x7 is not named for this buyer.
New Relic6%#4 of 14
Site24x7—not named
The full enterprise standing →

What the models said about New Relic

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)” Grok 4.1 Fast · budget prompt · hard negative
“Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale.” Gemini 3.5 Flash · scale prompt · first choice

What the models said about Site24x7

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.

“Site24x7 and ManageEngine OpManager are the top choices due to their comprehensive features, scalability, and affordability” Mistral Small · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.