Infrastructure monitoring · October 2026 Edition
New Relic vs Paessler PRTG
Two of fourteen models named New Relic first on the direct prompt; one named Paessler PRTG. New Relic was named by fourteen of the fourteen models and Paessler PRTG by ten and New Relic carries 49 labels and Paessler PRTG 23, so the shares are not directly comparable.
Named in eight categories this edition.
Named in four categories this edition.
First-choice share16%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate16%13%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#7A position in a field of 13; printed, not drawn.
Labels4923A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, New Relic reading right to left. Rank and label count are printed, not drawn.Datadog was named alongside these two in eight of the fourteen direct answers. Datadog vs New Relic · Datadog vs Paessler PRTG · Zabbix vs New Relic
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the infrastructure monitoring page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
New RelicFirst choices, of fourteen modelsPaessler PRTG
Direct21
Paraphrase40
Comparative00
Budget-constrained012 against New Relic · 1 against Paessler PRTG
Scale-constrained20
Negative006 against New Relic · 2 against Paessler PRTG
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where New Relic and Paessler PRTG stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | |||||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | |
New Relic Paessler PRTG first choice named as an alternative argued againstblank: not namedEach cell is one answer, New Relic on the left and Paessler PRTG on the right.The direct prompt
The plain question, one answer per model, grouped by where New Relic and Paessler PRTG stood in it.
New Relic first, Paessler PRTG not the choice
2 of 14 modelsPaessler PRTG was named in the answer but not as the choice, or not at all.Gemini 3.5 FlashNew Relic alternatives: Better Stack, Grafana, LogicMonitor, Site24x7
Grok 4.1 FastNew Relic alternatives: Datadog, ManageEngine OpManager, Site24x7
Paessler PRTG first, New Relic an alternative
1 of 14 modelsNew Relic was named in the answer but not as the choice, or not at all.Perplexity SonarPaessler PRTG alternatives: Datadog, ManageEngine OpManager, New Relic, Site24x7, Zabbix
Neither was the first choice, one was named
7 of 14 modelsThe answer put something else first and named one of the two as an alternative.GPT-5.4 miniDatadog alternatives: Dynatrace, Grafana, New Relic
DeepSeek V4 FlashSite24x7 alternatives: Grafana Stack, ManageEngine OpManager, New Relic
Qwen 3.7 FlashDatadog alternatives: Grafana, Middleware.io, Paessler PRTG, Prometheus + Grafana, Zabbix
Kimi K2LogicMonitor alternatives: Better Stack, New Relic, Paessler PRTG, Site24x7
GLM 4.7 FlashXDatadog, Grafana alternatives: Dynatrace, ManageEngine OpManager, New Relic
GPT-6 LunaDatadog alternatives: Grafana, New Relic
Muse Glimmer 30BDatadog alternatives: LogicMonitor, ManageEngine OpManager, Paessler PRTG, Prometheus + Grafana, Site24x7, Zabbix
Neither was named
4 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Mistral SmallManageEngine OpManager, Site24x7 alternatives: Netdata
Llama 4 Maverickno first choice
MiniMax M2.5Datadog alternatives: ManageEngine OpManager, Prometheus + Grafana, Sematext
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Paessler PRTG leads by nine points.
Paessler PRTG14%#2 of 14New Relic5%#7 of 14Mid-marketThe figures above
The order flips: New Relic leads at mid-market.
New Relic16%#3 of 13Paessler PRTG4%#7 of 13Enterprise
New Relic leads by six points.
New Relic6%#4 of 14Paessler PRTG0%#13 of 14What the models said about New Relic
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)” Grok 4.1 Fast · budget prompt · hard negative
“Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale.” Gemini 3.5 Flash · scale prompt · first choice
What the models said about Paessler PRTG
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“Paessler PRTG is not well-suited for cloud-native or container-heavy environments.” Claude Haiku 4.5 · negative prompt · hard negative
“Limited to 100 sensors in the free tier ... paid tier can get expensive ... the UI feels dated” DeepSeek V4 Flash · negative prompt · soft negative
“user-friendly but limits scale without buying (~$1,750 for 500 sensors)” Grok 4.1 Fast · budget prompt · soft negative
“PRTG - If you want a more established tool with a free version and willing to scale up later” MiniMax M2.5 · budget prompt · first choice
“the best *default* choice is usually PRTG Network Monitor” Perplexity Sonar · direct prompt · first choice
“Paessler PRTG is a strong alternative because it offers a free tier up to 100 sensors” Perplexity Sonar · budget prompt · alternative
Also compared
Datadog vs New RelicDatadog vs Paessler PRTGZabbix vs New RelicZabbix vs Paessler PRTGNew Relic vs ManageEngine OpManagerNew Relic vs Site24x7New Relic vs GrafanaNew Relic vs PrometheusManageEngine OpManager vs Paessler PRTGSite24x7 vs Paessler PRTGGrafana vs Paessler PRTGPaessler PRTG vs PrometheusAll twenty-eight head-to-head pages and the full infra monitoring standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.