IT AI Index
Index Vendors › SolarWinds Papertrail · September 2026 Edition
SolarWinds · 2 categories · Ranked

SolarWinds Papertrail

59Judge labels
9First choices
6Negative labels
11 of 12Models named it
2Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.2, every buyer segment counted.
Best standing
15% in Logs for small business buyers
Rank 12 of 59 in the mid-market standing
0 of 12 models made it the first choice on the direct prompt; 11% of its 9 labels there were negative.
By buyer segmentStrongest at small business.
In logs · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named SolarWinds Papertrail for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Log managementIT operations and endpoint2%12 of 5911%9under 10 labels · led by Datadog Log Management at 20%
Error and crash monitoringDeveloper platform0%37 of 44100%1under 10 labels · led by Sentry at 82%

Movement

This is the first edition on this tier, so no move can be computed for SolarWinds Papertrail yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SolarWinds Papertrail across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.510001
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00011
Mistral Small01102
DeepSeek V4 Flash01001
Llama 4 Maverick00000
Qwen 3.7 Flash01113
Kimi K200000
GLM 4.7 FlashX01001
MiniMax M2.500101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct7 labels2
Paraphrase7 labels1
Comparative14 labels7not counted in share
Budget-constrained17 labels5
Scale-constrained6 labels1
Negative8 labelsNone
First choiceAlternativeMentionNegative59 labels in all, every segment counted; 9 of the 16 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Papertrail is considered the best free log management option in 2026” Claude Haiku 4.5 · Logs · budget prompt · first choice
“The cheapest fixed-cost paid option for very small predictable-volume teams.” DeepSeek V4 Flash · Logs · budget prompt · alternative
“Best for Simple/Minimalist Needs: Papertrail” GLM 4.7 FlashX · Logs · budget prompt · alternative
“Choose Papertrail (for small teams)” Qwen 3.7 Flash · Logs · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Many teams try to use Log Management tools as error monitors... Finding a specific exception buried in a wall of `INFO` logs is a nightmare” Qwen 3.7 Flash · Error monitoring · negative prompt · soft negative
“many "free tiers" (e.g., Papertrail 50MB/mo) explode quickly” Grok 4.1 Fast · Logs · negative prompt · soft negative

Named alongside

The products named in the same answers as SolarWinds Papertrail, over the 59 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SolarWinds Papertrail was named but was not.
ProductSame answerTook the first choice insteadHead to head
Better Stack47 of 5919Not in the top three
Grafana Loki41 of 596Not in the top three
Datadog Log Management40 of 592Not in the top three
Elastic Stack36 of 592Not in the top three
Splunk29 of 590Not in the top three
Graylog28 of 592Not in the top three
Axiom21 of 596Not in the top three
SigNoz16 of 592Not in the top three
OpenObserve14 of 591Not in the top three
New Relic Logs14 of 590Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SolarWinds Papertrail. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 42 of the 59 answers that named SolarWinds Papertrail and are not a share of its labels.

Domains cited

toolradar.com32
subrupt.com26
openobserve.ai25
dash0.com20
dupple.com20
401clicks.com15
cubeapm.com14
grepr.ai14
sherlocks.ai12
cribl.io11

189 of the 189 domain citations in answers naming SolarWinds Papertrail came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as SolarWinds Papertrail

What the judge wrote, as written, with how often. The vendor table decides that these count as SolarWinds Papertrail; a claim can dispute any of them.
Papertrail 10
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SolarWinds Papertrail's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SolarWinds Papertrail, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at solarwinds.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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