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Video conferencing · October 2026 Edition

Zoom Workplace vs Microsoft

Eleven of fourteen models named Zoom Workplace first on the direct prompt; four named Microsoft. Both were named by all fourteen models and Zoom Workplace carries 77 labels and Microsoft 68, so the shares are not directly comparable.

Zoom Workplace

endorsed leader

Named in two categories this edition.

Microsoft

accepted challenger

Named in thirty-one categories this edition.

First-choice share42%24%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate23%15%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#2A position in a field of 9; printed, not drawn.
Labels7768A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoom Workplace reading right to left. Rank and label count are printed, not drawn.Google Meet was named alongside these two in ten of the fourteen direct answers. Zoom Workplace vs Google Meet · Zoom Workplace vs Zoho Meeting · Microsoft vs Google Meet

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the video conferencing page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoom WorkplaceFirst choices, of fourteen modelsMicrosoft
Direct114
Paraphrase106
Comparative111
Budget-constrained225 against Zoom Workplace
Scale-constrained22
Negative0013 against Zoom Workplace · 10 against Microsoft
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Zoom Workplace and Microsoft were named in the same answer 197 times, of the 227 answers naming Zoom Workplace and the 335 naming Microsoft. In those answers Microsoft took the first choice forty-one times and Zoom Workplace sixty-seven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Zoom Workplace and Microsoft stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Zoom Workplace Microsoft first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoom Workplace on the left and Microsoft on the right.

The direct prompt

The plain question, one answer per model, grouped by where Zoom Workplace and Microsoft stood in it.

Both were the first choice

2 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
Claude Haiku 4.5Microsoft, Zoom Workplace alternatives: Cisco Webex, Google Meet
MiniMax M2.5Microsoft, Zoom Workplace alternatives: Google Meet

Zoom Workplace first, Microsoft an alternative

9 of 14 modelsMicrosoft was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashZoom Workplace alternatives: Google Meet, Microsoft, RingCentral Video
Perplexity SonarZoom Workplace alternatives: Microsoft, WebEx
Grok 4.1 FastZoom Workplace alternatives: Cisco Webex, Google Meet, Microsoft
Mistral SmallZoom Workplace alternatives: Google Meet, RingCentral
DeepSeek V4 FlashZoom Workplace alternatives: Cisco Webex, Dialpad Meetings, Google Meet, Microsoft
Qwen 3.7 FlashZoom Workplace alternatives: Google Meet, Microsoft
GLM 4.7 FlashXZoom Workplace alternatives: Cisco Webex, Google Meet, Microsoft
GPT-6 LunaZoom Workplace alternatives: Google Meet, Teams
Muse Glimmer 30BZoom Workplace alternatives: Cisco Webex, Microsoft, RingCentral

Microsoft first, Zoom Workplace an alternative

2 of 14 modelsZoom Workplace was named in the answer but not as the choice, or not at all.
GPT-5.4 miniMicrosoft alternatives: WebEx, Zoom Workplace
Kimi K2Microsoft alternatives: Google Meet, Zoom Workplace

Neither was named

1 of 14 modelsThe answer made no first choice from these two in this category.
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoom Workplace leads by thirty-one points.
Zoom Workplace48%#1 of 10
Microsoft17%#2 of 10
The full small business standing →
Mid-marketThe figures above
Zoom Workplace leads by nineteen points.
Zoom Workplace42%#1 of 9
Microsoft24%#2 of 9
The full mid-market standing →
Enterprise
The order flips: Microsoft leads at enterprise.
Microsoft57%#1 of 6
Zoom Workplace23%#2 of 6
The full enterprise standing →

What the models said about Zoom Workplace

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Zoom has had multiple serious issues: False encryption claims” Kimi K2 · negative prompt · hard negative
“it has had a troubled security/privacy record, including concerns about default call encryption, data collection, and past vulnerabilities; ... caution is warranted for sensitive use” Perplexity Sonar · negative prompt · soft negative
“it has a history of vulnerabilities, including issues with encryption and unauthorized access to meetings. It is still considered risky for highly sensitive discussions” Mistral Small · negative prompt · soft negative
“Choose Zoom if you frequently meet with external clients, vendors, or partners, as it offers the fewest technical hurdles for outside guests.” Gemini 3.5 Flash · comparative prompt · first choice
“Known for its ease of use, high-quality video, and robust features like breakout rooms, virtual backgrounds, and extensive integrations.” Mistral Small · comparative prompt · first choice
“Best overall general-purpose platform: Zoom is commonly described as the most popular and widely used video conferencing platform.” Perplexity Sonar · comparative prompt · first choice

What the models said about Microsoft

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“No end-to-end encryption for standard meetings” Kimi K2 · negative prompt · hard negative
“Choose Microsoft Teams if your company already pays for Microsoft 365. It is the most cohesive solution for internal projects.” Gemini 3.5 Flash · comparative prompt · first choice
“Microsoft Teams is the most economical choice because the free plan is included and you get built‑in integrations.” GLM 4.7 FlashX · budget prompt · first choice
“For most mid-market B2B companies, Zoom and Microsoft Teams are the safest choices” Claude Haiku 4.5 · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.